Plusnet Discussion Thread

PaulM said:
The short version is I do dev work at a company with an incompetent sysadmin. He frequently sets up rules that results in IP blocks of legitimate developer traffic and won't whitelist us, doesn't provide a VPN, blocks our private VPN, blocks datacenter IPs, etc. In the end the easiest option was to just get a home internet with a dynamic IP and swap it when his silly rules block it :p. Not too bothered about IPv6 at the moment.
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Wow, what a douche. Doesn't your company use a VPN?
 
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ChrisD. said:
Wow, what a douche. Doesn't your company use a VPN?
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When you ask for company VPN access and the 'sysadmin' responds with "what's a VPN" you know you're in for a good time. That's what happened here, I think it's one of the owners relatives who's good with computers :cry:
 
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I would go Aquiss for the great customer service (I am an Aquiss customer by recommendation of a colleague), benefit from the static IP and dual stack v4/v6, and just use NordVPN or some other throwaway VPN service with hundreds of UK nodes for connecting in to the incompetent sysadmin's systems. Could even split tunnel it so you could just leave the client running and selectively VPN only your dev traffic.
 
I recently went from plusnet FTTC to FTTP..
It went smoothly to be fair.. Low ping and up/down speeds as advertised.
Not much more to say about it really!
 
I recently did the same. Average ping increase of 1.5 using cloud fare speed test.

Service has been faultless but so was the FTTC. only really swapped because it was cheaper. The cabinet it in front of the house.
 
Doughnut007 said:
I recently did the same. Average ping increase of 1.5 using cloud fare speed test.

Service has been faultless but so was the FTTC. only really swapped because it was cheaper. The cabinet it in front of the house.
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I'm getting about 10ms with couldfare speed test (not used that one before) Ookla speed test, seems to vary between 10 -18ms, I don't think i've seen it above 20ms.
 
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mattyfez said:
I'm getting about 10ms with couldfare speed test (not used that one before) Ookla speed test, seems to vary between 10 -18ms, I don't think i've seen it above 20ms.
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Abouth the same then. I will be moving off on renewal but only because by then toob will be available. 900mb symmetrical for £25 I don't think can be beaten.
 
a few months after agreeing to a new contract with plusnet city fibre became available in my area. I was sick of 20mb so paid my contract up so i could get city fibre.

this was back in January. today i received a letter with a cheque for £250. Apparently there was something missing from their terms and conditions so hey are refunding people. Just a heads up incase anyone else did the same.
 
ryhoper1 said:
a few months after agreeing to a new contract with plusnet city fibre became available in my area. I was sick of 20mb so paid my contract up so i could get city fibre.

this was back in January. today i received a letter with a cheque for £250. Apparently there was something missing from their terms and conditions so hey are refunding people. Just a heads up incase anyone else did the same.
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ooooooooo does that mean the payment that you made to get out of your contract was refunded to you..?

I wonder how wide reaching this is, rather than just you in your circumstances..?

I am tied with them for almost two years, as BRSK was late in getting up and going in my area.
 
Vimes said:
ooooooooo does that mean the payment that you made to get out of your contract was refunded to you..?

I wonder how wide reaching this is, rather than just you in your circumstances..?

I am tied with them for almost two years, as BRSK was late in getting up and going in my area.
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Yes they refunded the payment. I will post the letter as it doesn't just affect those with my circumstances. It affects people who are still under contract with them.
 
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