However they have also massively increased prices, reduced the deliveries from twice a day to once, and are delivering far more small packets which earn more per drop than they ever did in the past...
RM was privatised and the buyers knew exactly what they were buying and having now milked as much out of it as possible are trying to get the terms of the service changed so that they can increase how much more they pull out, then they'll no doubt argue that they need to reduce the service even more.
Eventually we'll end up with no national delivery service or one that only does a delivery once, maybe twice a week.
IIRC over the last year or so they've already been caught out massively failing their service obligations in a way that should have led to it being immediately nationalised again.
And no i'm not at all annoyed by the fact that for a lot of the last year we've already been at the 3 day a week deliveries*, and they've messed up more packages, including ones that I paid for next day delivery for than ******* yodal (last year they lost for example a £90 book, and had shoes my dad needed for a hospital appointment that spent 10 days at the regional office, and repeatedly have had deliveries coming in from the next town over).
*I actually went through my CCTV footage several times because I was expecting deliveries and realised we hadn't had a postman down the street on multiple days, so either no one had a letter to be delivered, or management decided not to bother (another day there was a RM mini van that did one stop and turned around, without going near the other 100 properties).