** PRE-ORDER ONLY DEAL - DELL U2711 27" Widescreen LCD Monitor - £499.99 Inc. VAT! **
- Thread starter Gibbo
- Start date
Soldato
Got mine this morning. Sadly there is a tiny nip/nick/dent in the screen 
Using it now in the office and I see why the anti-glare isn't well received. I'm a little disappointed but maybe I could get used to it, the little nick is distracting though.
Using it now in the office and I see why the anti-glare isn't well received. I'm a little disappointed but maybe I could get used to it, the little nick is distracting though.
Got mine this morning. Sadly there is a tiny nip/nick/dent in the screen
Using it now in the office and I see why the anti-glare isn't well received. I'm a little disappointed but maybe I could get used to it, the little nick is distracting though.
return under DSR?
Got mine this morning. Sadly there is a tiny nip/nick/dent in the screen
Using it now in the office and I see why the anti-glare isn't well received. I'm a little disappointed but maybe I could get used to it, the little nick is distracting though.
Get it returned to us as there should be no marks on the screen.
Received mine...
The Good News:
- Physically the Monitor looks very nice.
- No dead pixels.
- Anti-Glare I find a non-issue, no different to the Ultrasharps I used at work in the past.
The Bad News:
- I also have a European Power adapter, not a UK one.
- The monitor calibration report was missing.
- It's supposed to come with a Dual Link DVI cable. I got a single link cable that had been wound up by using two cable ties which had been tied together in a bit of a botch job. All the other cables came in sealed plastic bags. So clearly the whole box has been opened.
The biggest issue for me though is that when I switch to 2560x1440, or infact any resolution above 1920x1080 it causes everything to go very pixaleted and unusable. The menu screen of the monitor says that when I'm running at 2560x1440 that it's actually 1280x1440.
I'm running a Mac Pro with a GeForce 8800GT which can support two displays at 2560x1600 so I've been pulling my hair out as to why it's not working. It's then that I realised it's hopefully just because it's not been supplied with the Dual-Link DVI Cable, and these resolutions aren't supported using a single link cable.
I'm going to have to see if I can find somewhere to buy a Dual-Link cable now to see if that is the case, otherwise I'm going to have to send it back.
*Annoyed*
The Good News:
- Physically the Monitor looks very nice.
- No dead pixels.
- Anti-Glare I find a non-issue, no different to the Ultrasharps I used at work in the past.
The Bad News:
- I also have a European Power adapter, not a UK one.
- The monitor calibration report was missing.
- It's supposed to come with a Dual Link DVI cable. I got a single link cable that had been wound up by using two cable ties which had been tied together in a bit of a botch job. All the other cables came in sealed plastic bags. So clearly the whole box has been opened.
The biggest issue for me though is that when I switch to 2560x1440, or infact any resolution above 1920x1080 it causes everything to go very pixaleted and unusable. The menu screen of the monitor says that when I'm running at 2560x1440 that it's actually 1280x1440.
I'm running a Mac Pro with a GeForce 8800GT which can support two displays at 2560x1600 so I've been pulling my hair out as to why it's not working. It's then that I realised it's hopefully just because it's not been supplied with the Dual-Link DVI Cable, and these resolutions aren't supported using a single link cable.
I'm going to have to see if I can find somewhere to buy a Dual-Link cable now to see if that is the case, otherwise I'm going to have to send it back.
*Annoyed*
Its because you need a dual link DVI cable, I had this issue when I purchased my 30" DELL a few years ago, on a single link cable I was stuck at a VESA resolution and it looked awful.
I hope that's the case.
But, as I said, the monitor is supposed to come with a Dual-Link DVI cable. Not a Single-Link cable that appears to have just been dropped into the box after having been used somewhere else.
Also the lack of a UK power cable... Luckily I could use the one from my other monitor to check it works, but it's being sold in the UK, it should come with one. I'm sure there will be people who buy one and don't have a cable they can use and there is nothing when buying to say that this is the case.
Associate
Does the chick come with the monitior 
?
?I am also missing the dual link DVI cable and UK power cord.
I do have a dual link cable from an old monitor but haven't succeeded in getting more than about 1600x1200 through it. Interestingly using VGA I can do more 2048x1152. Looks horrible though.
I do have a dual link cable from an old monitor but haven't succeeded in getting more than about 1600x1200 through it. Interestingly using VGA I can do more 2048x1152. Looks horrible though.
Hi there
We shall test one today just to make sure there is not something a miss here.
Those who have not got the right cables we shall send you a dual link DVI cable and power lead out FOC.
Shall also have a word with DELL as to why someone has what looks like *****'d all the Dual-Link DVI cables out the box.
We shall test one today just to make sure there is not something a miss here.
Those who have not got the right cables we shall send you a dual link DVI cable and power lead out FOC.
Shall also have a word with DELL as to why someone has what looks like *****'d all the Dual-Link DVI cables out the box.
Hi there
Just personally opened up another one of these.
First of all all accessories were present, though the DVI bag was ripped and the power cable was European.
Upon testing the monitor works flawlessy at 2560x1440 with the supplied DVI cable.
Those who are having issues we think its quite likely some of them have different accessories or have had the accessories *****'d and someone at DELL with those one have put in the wrong type of DVI cable.
If your missing your dual link DVI cable we will ship you a CB-066-OK Dual Link DVI FOC and same goes for power cables too.
Still thats two we've tested now with no faults. We had a shop sale yesterday with one which however was clearly faulty, the screen flicked like crazy, we swapped that one out on the spot.
Just personally opened up another one of these.
First of all all accessories were present, though the DVI bag was ripped and the power cable was European.
Upon testing the monitor works flawlessy at 2560x1440 with the supplied DVI cable.
Those who are having issues we think its quite likely some of them have different accessories or have had the accessories *****'d and someone at DELL with those one have put in the wrong type of DVI cable.
If your missing your dual link DVI cable we will ship you a CB-066-OK Dual Link DVI FOC and same goes for power cables too.
Still thats two we've tested now with no faults. We had a shop sale yesterday with one which however was clearly faulty, the screen flicked like crazy, we swapped that one out on the spot.
I'm glad others have brought up the dual-link DVI cable issue as I tested my monitor on a system that already had a DL cable. I've now checked the one that came with the monitor, it has pins missing and only runs at 1280x1440
So for me that's a missing USB cable plus wrong power and dvi leads. Do we need to request the replacements via the customer support section here or will it get picked up from this tread?
So for me that's a missing USB cable plus wrong power and dvi leads. Do we need to request the replacements via the customer support section here or will it get picked up from this tread?
I'm glad others have brought up the dual-link DVI cable issue as I tested my monitor on a system that already had a DL cable. I've now checked the one that came with the monitor, it has pins missing and only runs at 1280x1440
So for me that's a missing USB cable plus wrong power and dvi leads. Do we need to request the replacements via the customer support section here or will it get picked up from this tread?
Yes and we shall ship you a correct dual link cable and power cable for the monitor.
What happened to "sealed boxes" sounds like someone has been through them, nicking cables. I assume this must have been at the factory?
Should be getting mine this afternoon. Hope all it's bits are there. Oh and euro leads, that's poor order control by Dell.
Should be getting mine this afternoon. Hope all it's bits are there. Oh and euro leads, that's poor order control by Dell.
The outer box is sealed and the accessory boxes have been sealed in the ones we've opened.
Seems there is a handful where either all the accessories are not included or have been opened.
Normally we'd go mental at our supplier, but with the price saving we can't really kick off with our supplier as they will just offer elsewhere in the future.
Soldato
This is the nick in the screen on mine (standard excel spreadsheet for scale), it's like a small car stone chip. Would you honour a replacement Gibbo? I'm otherwise quite happy. The cables sent with mine were all correct and unopened for what it's worth
This is the nick in the screen on mine (standard excel spreadsheet for scale), it's like a small car stone chip. Would you honour a replacement Gibbo? I'm otherwise quite happy. The cables sent with mine were all correct and unopened for what it's worth
Yes of course we will, thats physical damange, just speak to our returns and if need be direct them to this post and my reply.