***Quest Pro Owners Club***

To be honest this is true of Meta as a whole. The trouble is they're used to being a free account service where your data is the payment. They don't seem to realise that if people pay good money for hardware and software they expect support if it goes wrong.

All these tech companies need to make it possible to speak to a real person as often the websites give you the runaround (probably delberately).

Recently I ordered some very expensive running kit (I'd been given a gift voucher for the site, it's normally too expensive for me!) and the order just disappeared after being prepared for despatch. The website just kept directing me to the same pages over and over again. Luckily they had a customer support telephone, and a call has hopefully sorted out my order issues. It was impossible to sort this on the website.
 
V76 seems to nuke Wifi performance on the Pro, ruining wireless PCVR. This was found out when the PTC version was distributed, but again Meta haven't acted on the bug reports and just pushed V76 out as a full update for regular users.
 
The V76 update caused issues for users of my app, because V76 required a new permission adding so the passthrough camera feed could be accessed, but for those still on V74 this permission request breaks my app.
 
Apparently Demeo now supports Eye Tracked Foveated rendering on Quest Pro, but I just tried it and it doesn't ask permission and doesn't appear to work. It does appear in the list of apps you can enable eye tracking for though.
 
Ravenger said:
Apparently Demeo now supports Eye Tracked Foveated rendering on Quest Pro, but I just tried it and it doesn't ask permission and doesn't appear to work. It does appear in the list of apps you can enable eye tracking for though.
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Unfortunately, V76 also breaks eye tracking

Latest Meta Update Breaks eye tracking and avatars for QUEST PRO headsets TEMP WORKAROUND/FIX | Meta Community Forums - 1311837

As title states, past month in the PTC there's been an update that breaks the quest pro's tracking nearly completely ( minus mouth) reverting fixes, and many... - 1311837
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Oculus

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Meta Quest Link app version 76.0.0.452.315 has stopped eye tracking with Quest Pro

I fly in DCS World using Quad Views with eye tracking, 6 days ago my Quest Link updated to version 76.0.0.452.315 and today is the first time flying in over a week and eye tracking has stopped. Quad Views log shows "No data received from the eye tracker in 60 seconds! Image quality may be...
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V78 PTC apparently fixes the network issues. Only took 3 months to fix. I'll wait until it hits the main update channel, and if it's confirmed to fix the issues I'll re-enable updates again. Then I'm going to disable them again!
 
Performance is bad enough on the existing UI! When I first got the Pro it felt far snappier than the Quest 2. Now it's slow and unresponsive on boot.
 
Klunt Bumskrint said:
Does anyone feel like the Quest Pro is not being supported as much as it should be?
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From day one actually. It never got the meaningful updates it needed for the original business use case it was designed for, and it wasn't even high enough resolution for that.

It's ironically as a PCVR gaming headset, especially for sims and VR Chat that it found its niche, and it was never intended for that.

Now its EOL Meta don't seem to care about breaking almost irreplaceable £1500 headsets with dodgy software updates. Ironically they are disenchanting their biggest fans, who are now looking to other manufacturers for their next PCVR headsets.
 
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