Associate
- Joined
- 19 Sep 2020
- Posts
- 271
So, weeks and weeks later after ordering within the first hour of release, I get that shipping email we all been waiting for. So excited I was like a child that night, could barely sleep a wink.
Next day arrives, knock at the door, there it is!!! OMG!!! I put it to the side while I finish work (work from home) 6-7pm arrives and i'm ready to open and game, I open the outter box and see the huge letters "MSI" there it is, oh my god. Start opening the box the most careful I've ever done for anything in my life, I then place the card in it's anti static bag on a spare mouse mat ready to open, so I open the anti static bag and slowly pull the card out, it's huge im thinking, then a piece falls out the bag, just a random piece, I was thinking it's the bracket at first. Then upon close inspection I see the side of the backplate is clean snapped off!!! I mean HOW!! It's also been like this for a while too, as the under part of the screw is all rusted. This couldn't of happened in shipping even with the most violent of treatment as it's so tightly packed, it's right on the screw tension area, which leads me to believe this happened in assembly which is even more shocking, from all the rush screw been clearly over tightened. Thinking about it, it might have happened during shipping, but only due to the over tension on the screw, and the movement in shipping didn't take much for it to break. I don't know, either way, i'm a little heartbroken.
I'm in 2 minds right now, the card has MAHOOVISE coil whine, loudest ive ever heard in my life, like a cat dieing at max volume, and of course the card is physically damaged. It wouldn't bother me so much as you can just replace the backplate, but it's the fact how much I paid and I received it like this that bothers me the most!
I have also contacted OCUK on Friday, it is now Tuesday afternoon and i've had zero response, numerous phone calls end up in either my battery dying after waiting an hour, or the line just going dead.
But as I said above, I don't know whether to just lump it, and take it as is, seeing on how hard it is to obtain these cards, or would you get this replaced no matter what.
Next day arrives, knock at the door, there it is!!! OMG!!! I put it to the side while I finish work (work from home) 6-7pm arrives and i'm ready to open and game, I open the outter box and see the huge letters "MSI" there it is, oh my god. Start opening the box the most careful I've ever done for anything in my life, I then place the card in it's anti static bag on a spare mouse mat ready to open, so I open the anti static bag and slowly pull the card out, it's huge im thinking, then a piece falls out the bag, just a random piece, I was thinking it's the bracket at first. Then upon close inspection I see the side of the backplate is clean snapped off!!! I mean HOW!! It's also been like this for a while too, as the under part of the screw is all rusted. This couldn't of happened in shipping even with the most violent of treatment as it's so tightly packed, it's right on the screw tension area, which leads me to believe this happened in assembly which is even more shocking, from all the rush screw been clearly over tightened. Thinking about it, it might have happened during shipping, but only due to the over tension on the screw, and the movement in shipping didn't take much for it to break. I don't know, either way, i'm a little heartbroken.
I'm in 2 minds right now, the card has MAHOOVISE coil whine, loudest ive ever heard in my life, like a cat dieing at max volume, and of course the card is physically damaged. It wouldn't bother me so much as you can just replace the backplate, but it's the fact how much I paid and I received it like this that bothers me the most!
I have also contacted OCUK on Friday, it is now Tuesday afternoon and i've had zero response, numerous phone calls end up in either my battery dying after waiting an hour, or the line just going dead.
But as I said above, I don't know whether to just lump it, and take it as is, seeing on how hard it is to obtain these cards, or would you get this replaced no matter what.