Have you liaised with the buyer who has confirmed it hasn’t arrived at all?Sent something Friday morning via Special Delivery and it has not moved on the tracking from "accepted at post office". I sent another parcel at the same time via Tracked 48 which has been delivered this morning....
The irony is that it was literally being sent to somewhere 15 mins drive up the road (but had to send it as it was an ebay sale).
It was a big parcel too (ie just under medium parcel max size). I cannot comprehend how you can lose a big parcel or miss it on collections, so essentially it has been stolen hasn't it : /
Ive not once had an issue with tracked 48. To be honest, i'm starting to think that sending something via special delivery is just a massive signpost to say it is valuable, which no doubt attracts any real scummers that work for the post office/RM.
Why I ask is that RM’s tracking has clearly been temperamental this past while. I have had a SD, a Tracked 24 and a Tracked 48 that all still show as ‘We’ve got it’ and hasn’t advanced beyond the outbound Post Office (according to the tracking). As an aside to this, I was told by a friend in the RM that occasionally some of the Mail centres don’t scan items that they know are running late as it counts against their stats - I’d take that with a pinch of salt however.
I know the SD arrived and I can only assume the other two did as well. The Tracked 24 was an eBay sale and I never heard from the buyer so, as I say, I can only assume it arrived. The Tracked 48 was an Amazon return which was processed (albeit a day shy of 2 weeks since I posted it). It could well be possible that the Amazon return got lost and they were duty bound to refund my anyway but again, I heard nothing from them.
My confidence in RM was already at rock bottom after a series of “mess” ups during and after the strikes. I submitted 4 claims in that time and have heard back regarding 1 of them. I’ve written ad nauseam about how they lost my Fuji X-T4 which then inexplicably after 12 weeks popped up on tracking that it was being returned. I was of course thankful it had finally been returned but the paltry fee refund of £11.65 was scant consolation for the hassle and grief in dealing with the situation - although fortunately the buyer was a gent about the whole thing.
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