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RTX 3090ti RMA'd, B Grade 4070ti offered as a replacement

RTids

RTids

RTids

Associate
Joined
1 Feb 2024
Posts
13
Location
United Kingdom
Hi!
So recently my RTX3090ti died on me, I sent it back for RMA. Today I received a confirmation email that they have detected a fault with the GPU.
The issue is that due to low stock on RTX 3090ti's, Overlockers support has advised that they are unable to provide me a 1:1 replacement, and have instead offered me a B Grade RTX 4070ti.

My initial purchase of the 3090ti was decided due to the fact I heavily rely on the 24GB of VRAM for my work. The 4070ti has half the VRAM of the 3090ti, and is also half the price I paid for the RTX 3090ti. The lack of VRAM would make this card almost unusable for me.
As the VRAM is essential for me, is there any chance of a 3090ti being restocked, or an identical VRAM card being supplied as the replacement?
 
I suppose a b-grade 3090 Ti is possible, but I can't imagine OCUK will want to stock them anymore, assuming you can even get one.

RTids said:
As the VRAM is essential for me, is there any chance of a 3090ti being restocked, or an identical VRAM card being supplied as the replacement?
Click to expand...
Did you explain the importance of the VRAM? The only thing is, if they offer you a 7900 XT (20GB) or XTX (24GB), would that even help? (i.e. does your work software like AMD?)

Might be worth you sending a message to Gibbo, if you haven't already.
 
RTids said:
Hi!
So recently my RTX3090ti died on me, I sent it back for RMA. Today I received a confirmation email that they have detected a fault with the GPU.
The issue is that due to low stock on RTX 3090ti's, Overlockers support has advised that they are unable to provide me a 1:1 replacement, and have instead offered me a B Grade RTX 4070ti.

My initial purchase of the 3090ti was decided due to the fact I heavily rely on the 24GB of VRAM for my work. The 4070ti has half the VRAM of the 3090ti, and is also half the price I paid for the RTX 3090ti. The lack of VRAM would make this card almost unusable for me.
As the VRAM is essential for me, is there any chance of a 3090ti being restocked, or an identical VRAM card being supplied as the replacement?
Click to expand...
Usually companies offer a performance based replacement rather than an expense based one.

You need to hammer home that you need the vram and why, in their minds they're offering you a near as damnit replacement. You have an argument that for your use case 12gb of memory is a massive downgrade.
 
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They do seem to have a couple of B-grade 3090 cards in stock so maybe they could sort you one of those and throw in a £100 off your next purchase with them as a goodwill gesture for having to replace your card with a tier below.
 
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Tell them to pull the other one that has bells on.

Why would a b grade card even be offered in the first place if its not another 3090ti? I get it being b grade if its another 3090ti as they sold out long ago. If the 3090ti was bought new I'd expect a new card as a replacement, not some much lower tier b grade card that has a 90 day warranty.
 
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Joxeon said:
The 4070ti isn’t on par performance wise with a 3090ti, according to TPU even the 4070ti super is slightly slower.
Click to expand...

I don't disagree, but they'll offer the nearest and cheapest option as a viable replacement. I'm not saying they're right in doing so, just pointing out regular practice.
 
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Personally with Vram going the way it's going you should be looking at a 4080. It might seem a bit unfair to OCUK if that's who you purchased through but getting half the Vram on the 4070ti seems also unfair. To me you should be getting more performance if you are having to accept less vram so 4080 for me. The 4080 has more performance yet less Vram but enough to do the job for a good bit.

Your only hope for a like for like Vram card is a 7900xtx but my guess is you might be using Cuda for work.
 
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No chance, if you need the extra ram I would say 4080 minimum speed wise and you would get frame gen
 
You rely on the 24GB so you should get a 24GB card.

Give them 4 options, a replacement 3090Ti, a 4090, a full refund or... you go get legal advice.

Stores get away with this BS way too often and it's not exactly like they can't afford it, It wouldn't even make a molecular dent in their daily profits.
 
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I suspect they'll offer a proportion of the value as that's going to be cheapest for them vs supplying a new 24GB GPU.
It does highlight that warranties for these expensive, fast depreciating products aren't really what they seem. Not what you want when spending £1k+
 
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