Poll: Rude recipient of parcel. Find out how the thread ends, using this amazing trick

Is Merlin5 "being too fussy"?

  • Yes

    Votes: 390 90.9%
  • No

    Votes: 39 9.1%

  • Total voters
    429
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On friday, DPD courier was due to turn up with my parcel (nothing to do with OCuK, it was a drum case) between 3.30pm and 4.30pm. Didn't happen and no further texts. Just happened to look on my tracking, and it now said it will be delivered between 6am and 10pm. Thanks for the apology text saying you'll be delayed! :rolleyes:

Got on the phone to them, half an hour of 'someone will be with you shortly' recorded message before I finally gave up and disconnected. At 6pm the courier arrives by which time I'm a bit angry. I said to him "only an hour and a half late then". Now what he SHOULD have done, seeing as how I'm the customer is say "I do apologise for the delay sir, my van had a problem.. etc"
Because apparently his wheel needed changing.

Instead, the first thing he said was "I can take it back if you want" sarcastically. This is of course led to a slightly heated argument with him. He even told me me that I had attitude by the way I started the conversation. Well, yes I did! So? All he needed to do was say sorry and divert any conflict.

I managed to speak to DPD today who were very good, very apologetic and emailed my complaint to their quality control. I also left the same complaint on their feedback page saying that this driver doesn't know how to speak to customers.

You might tell me I'm being too fussy, or you may agree?

Can you imagine doing his job? How would you feel if you met someone like you at the end of a crummy day?

DPD's automated system gave you a slightly wrong arrival estimate... that's the company's fault - not necessarily the driver's fault.

You could still be courteous to him and send a snotty letter to the company if you're desperate to get it off your chest.

Or would you prefer no delivery estimate and just hope it arrives some time soon?
 
haha an hour and a half

Sad life really if this is a problem. Hope the next time you are late for something you get the same in return

Ditto. Get over yourself OP.

You didnt pay for a time slot, this is only an estimate by DPD, infact to help people, should it have been posted by royal mail or most other couriers would you have been given a time slot? No.

There was absolutely no plausible reason for your passive aggressive attitude to the driver upon his arrival. I bet you didn't even say it in a half jokingly way.

People like you in this world really grind my gears. First world problems y0. Get out in the real world sometime hey and find out what a real problem to deal with is like? The kind said DPD driver probably had to deal with and the last thing he needed was your sarcastic attitude when you opened the door.

If inwere him i would have slammed the door back shut, trampled on the parcel then come back under the cover or darkness and poo poo'ed through your letterbox
 
Artists impression of the horror of this altercation.

lolz.jpg

HAHAHAHAHAHA!!! Excellent, just pure excellance sir :)
 
An hour and a half late? the sheer audacity of them, the unmitigated gaul.

I presume of course you paid for a hour long delivery slot and not just "deliver it on X day" job?
 
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