Poll: Rude recipient of parcel. Find out how the thread ends, using this amazing trick

Is Merlin5 "being too fussy"?

  • Yes

    Votes: 390 90.9%

  • No

    Votes: 39 9.1%
  • Total voters
    429
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OP comes across like the sort of person most companies don't want as a customer TBH.

"I pay your wages" "The customer is always right"

The inaccurate, moronic catchphrases of ** no personal insults **. They're only ever used by customers who are looking for an excuse to be unreasonable, rude, and awkward. The reality is, neither phrase has much relevance to modern service standards, having long been superceded by far more effective ideas.
 
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Started reading through, then realised how long this thread is, in such a short space of time and gave up...

CREATIVE!11 said:
You were rude to him.

I do like these kinds of comments, people often love to say I paid therefore that's my excuse for being a dick and treating people like ****.
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...but this. I work as a manager in retail and have no problem asking a paying customer to leave if they treat someone under me in an unacceptable manner. It doesn't really matter who you are or what you're paying. Don't be a d*ck to others that aren't deserving.

This is the same as standing in a queue for 10 minutes and then taking it out on the cashier. Where's the logic in that?
 
Merlin5 said:
I only said "an hour and a half late" to him because I was frustrated. I didn't call him a tool though. That would have been quite offensive.
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Sarcasm is as offensive as calling him a tool which you don’t seem to get. Sarcasm is a form of mockery and the way you did it can hurt a lot more then being called a tool as you made it sound like he was incompetent at his job at the worst point in the day to do something like that.

You also don't seem to have thought ahead as often its the same deliver guy in an area so next time he sees your address and is running late he is even less likely to make extra effort and will just go back to the deport.


Merlin5 said:
But for the majority of service industry, they can't talk to customers like that if they want to survive. Have a read of the first 2 or 3 paragraphs.
http://event.wavecastpro.com/return...lways-right-but-they-are-always-the-customer/
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The majority of service industry don't allow customers to make sneering/cutting remarks to there staff when the staff has done nothing wrong.
 
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You were pretty rude to him to be honest,No wonder he gave a sarcastic reply back.

You have to remember,most delivery drivers have tight deadlines,They pile more and more work on them,Then you have the added hassle of delays loading,Delays stuck in traffic and road closures etc.

Im not happy either when my parcels are late,But i do not ever take it out on the delivery driver,If i have an issue with a late parcel i directly contact the company.
 
Final count is in. Maybe next time, think before you abuse the guy doing his job?
 
Just finished skimming through this absolute gold and have to say that OP is severely butt hurt.

You were mean to the man and you were surprised that he talked back? Just because you're the 'customer', that doesn't give you a pass to be a ****.

DPD man is still a human being with his own problems and stress and getting **** from you is not in his job description.
 
I'd say you're lucky they still delivered it.

Other shoddy couriers would have just taken the package back to the depot and delivered the following day.
 
Jesus. Anyone who has ever worked with customers can attest to the fact that the old adage "The customer is always right" is a pile of rubbish. As soon as the customer opens their mouth they're almost always wrong.

I'm not sure why you expected an apology and a smile. The poor guy had a rubbish day and you made it a lot worse.

This isn't America - part of being British is being allowed to be grumpy in your job and have people empathise with your situation. We much prefer honest misery than a fake smile any day.
 
I had a DPD delivery yesterday - It was between 10.07 and 11.07 - he came dead on 10.07 -- He usually backs up my drive so he can go back way he came but I had reversed car down to end because wife was going out (she can't reverse) - when he came up I said sorry for blocking the drive - He said don't do it again !! - we were joking and Nick is a great bloke.:)

The OP is ** no personal insults ** - I have met his sort and they were usually teachers who got day off because it was snowing - we engineers had to dig van's out and she moaned when I turned up at 11.00 as she wanted to go out "Shopping" --that's bit that peed me off.
 
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does anyone else not think this has gone far enough?

Merlin has every right to be annoyed if it did cause him further inconveniences and the delays made him move his schedule around, I certainly wouldnt be too happy about that.

I can understand how everyone is saying he has been rude and while that is true and I am a yes voter at the top, surely just roasting him is not the right way forward.

We all have our views on things, some times most of us share that same view, sometimes all of us do not.

The DPD driver even though im not the one to throw any praise at them, was probably having a bad day and it sounds like you had a very busy and stressful day ahead.
A collision was inevitable if everything did not play out exactly as it should.

Think Merlin has learnt a lesson here, but that does not mean some of you guys shouldn't learn a lesson in this too.
 
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