Sandybridge design flaw recalls beginning!!

THE_EGG · 31 Jan 2011 at 20:44

finding myself humming "Sandy Bridge is falling down, falling down, falling down...."

95thrifles · 31 Jan 2011 at 20:48

THE_EGG said:
EVERYBODY should be making arrangements to return their motherboards, plain and simple

And how do you suggest anyone go about that when the procedure isnt yet decided?

Aurhinius said:
Yet intel in their official press release are saying there will be a recall.

So no OCuk should not still be selling product they KNOW is faulty

They should be doing whatever Intel is telling them to do

chippy08 · 31 Jan 2011 at 20:48

Where do people stand with returning both Motherboard and cpu if it turns out motherboards do turn out to be faulty ?

95thrifles · 31 Jan 2011 at 20:48

suprisingly enough, THEY DONT KNOW

CM-Sniper · 31 Jan 2011 at 20:53

95thrifles, do you own an SB system?

chaparral · 31 Jan 2011 at 20:54

mrteabag said:
Tomorrow - HUGE sale on sandy bridge motherboards

THE_EGG · 31 Jan 2011 at 20:55

There is no procedure - just request an RMA and return it specifying in the RMA that you are returning faulty goods as indicated by Intel as part of their recall.

Why is it that some people feel as if they have to seek permission from a retailer to return something they are not happy with?

At the end of the day the only people losing out financially will be Intel, not the retailer that sold you the defective component.

Aurhinius · 31 Jan 2011 at 20:57

95thrifles said:
suprisingly enough, THEY DONT KNOW

Well they do they just haven't finalised anything because an "operation" of this size isn't resolved over night.

Just because you don't have the details of the solution worked out doesn't mean you continue to make the problem worse by ignoring the presence of a problem until all the details are worked out.

Argue all you like the facts are that a recall is required an official press release was made. Intel are saying we are working out the details with OEM's and board manufacturers over the next couple of days.

So yeah OCuk could sell for a few more days knowing that customers will then have to replace that board at some time.

Via an opt in scheme or otherwise.

See my post above about it taking anything from 3 days to 3 weeks to send your board back for replacement.

You'd be happy with that if you knew OCuk knew of this problem but still sold you a board?

CM-Sniper · 31 Jan 2011 at 20:57

THE_EGG said:
There is no procedure - just request an RMA and return it specifying in the RMA that you are returning faulty goods as indicated by Intel as part of their recall.

Why is it that some people feel as if they have to seek permission from a retailer to return something they are not happy with?

At the end of the day the only people losing out financially will be Intel, not the retailer that sold you the defective component.

And us, who have paid £10 for delivery and are gonna have to pay another £10 to send the things back.

Boogiemaster · 31 Jan 2011 at 20:58

Well i will wait to see what happens, but will buy the rest of the build.
I can always put a picture of a motherboard in the case for the time being

BloodyL · 31 Jan 2011 at 20:58

Let me again remind you, A x B x C = X , if it is cheaper to let the defective models go out and replace them later on than it is to stop selling them until the problem is resolved, than that is the way a company will work.

Let me also remind all the hypersensitive hystericals that there are no fixed plans at this point

chippy08 · 31 Jan 2011 at 21:01

CM-Sniper said:
And us, who have paid £10 for delivery and are gonna have to pay another £10 to send the things back.

Hope not as that would be a kick in the teeth as well.

phil128 · 31 Jan 2011 at 21:04

Building bridges out of sand? Thats bound to cause some problems

Cambofrog · 31 Jan 2011 at 21:04

THE_EGG said:
finding myself humming "Sandy Bridge is falling down, falling down, falling down...."

Sandy can't you see I'm in misery
We made a start now were apart
There's nothing left for me
Love has flown all alone
I sit and wonder why-yi-yi-yi
Why, you left me oh Sandy

CM-Sniper · 31 Jan 2011 at 21:07

chippy08 said:
Hope not as that would be a kick in the teeth as well.

Most likely situation, though. Most places would pay for them to be collected but it doesnt look like this is the case on OCUK. I may be wrong, though. We'll see tomorrow when I send mine back.

Nocky24 · 31 Jan 2011 at 21:07

CM-Sniper said:
And us, who have paid £10 for delivery and are gonna have to pay another £10 to send the things back.

I can't see why the customer has to pay return costs due to Intel's poor testing.

CM-Sniper · 31 Jan 2011 at 21:12

Nocky24 said:
I can't see why the customer has to pay return costs due to Intel's poor testing.

Surely thats the same for all RMAs though? And people still have to pay delivery to return their items because theyre ineffective. I dont understand it myself.

Andrew_McP · 31 Jan 2011 at 21:19

Aurhinius said:
This is truely aweful for anyone that has bought these boards.

No, a relative dying of cancer is awful. This is just early adopters getting caught in yet another classic early adopters' trap. Tech history is littered with such problems. That's why anyone with any sense normally waits at least a few months to buy into any new technology.

I'm usually one of those patient people. But not this time. That'll teach me! :-)

Andrew McP

core2core · 31 Jan 2011 at 21:21

This is what will most likely happen or you can do.

At the moment, most are still in the dark. Intel, retailers, motherboard manufacturers, will need to work out a plan for returns and replacement.

The new chipsets will take a few months or so before we can get hold of them. So you have two options.

Keep the motherboard you now have and only return it, when they can be replaced in a few months and some system has been set up to return them all.

Or if you really can't use the motherboard with the fault, then it is your right to send it back for a refund. You would then need to wait for the replacements.

Most retailers don't charge to send back faulty goods. It's your right to send it back for a full refund. It would come under, not fit for purpose, faulty goods.

BloodyL · 31 Jan 2011 at 21:22

Andrew_McP said:
No, a relative dying of cancer is awful. This is just early adopters getting caught in yet another classic early adopters' trap. Tech history is littered with such problems. That's why anyone with any sense normally waits at least a few months to buy into any new technology.

I'm usually one of those patient people. But not this time. That'll teach me!

Andrew McP

Bravo, a rare breed indeed.