• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

Sandybridge design flaw recalls beginning!!

Status
Not open for further replies.
^^ agreed Andrew

all a bit of an upset though .... I was considering recommending a SandyBridge for my dad (I'd build it for him like I do my systems)

whats going to happen to the mobo and cpu sales in the meantime ??
 
Personally im going to use Sata 0 and 1 for optical, and my controller for SSD and Storage drive...

So im sat happy.

Intel: main points of Sandy Bridge chipset flaw:

Chipset: The issue is in Sandy Bridge's Cougar Point chipset, not the main Sandy Bridge processor. Most Sandy Bridge systems sold to date are quad-core laptops. Potentially affected systems have been shipping only since January 9.

Issue: Affects SATA ports 2 through 5, not ports 0 and 1. Most laptops have two SATA devices, such as a hard disk drive and optical drive that would be using the unaffected ports 0 and 1. That said, Sandy Bridge-based systems with more than a couple of SATA devices could potentially be affected.

How issue was discovered: Last week customers started telling Intel that there was an issue. As Intel stressed the part, then Intel's labs started seeing a failure to access ports 2 through 5.

The Intel stress test simulated time passing and it showed that over time this issue could come up.

How many Sandy Bridge chipsets shipped to date: 8 million. But Intel claims relatively few are in customers' hands. Most of those are in the sales channel and will be pulled out of the channel. Intel is supporting PC makers in this effort.

Issue fixed in new silicon: Intel has corrected the design issue, and has begun manufacturing a new version of the chipset which will resolve the issue.
Delay of new Sandy Bridge chips: Intel expects to begin delivering the updated version of the chipset to customers in late February and expects full volume recovery in April.

Analyst's take: Nathan Brookwood of Insight 64, a chip consulting firm.
Affects consumer not corporate (enterprise): It was caught during the testing of consumer-oriented products, so when Intel finally launches Sandy Bridge processors that are targeted at enterprise--typically with vPro capability--those systems won't have the issue.

If a consumer has an early Sandy Bridge laptop: If a customer has a system with the potentially-flawed chipset, then the only real alternative is to replace the entire motherboard where the chipset has been soldered down.
Most laptops shipping today still use the previous generation of Intel processors: Because the Sandy Bridge products that use the Cougar Point chipset are just ramping now, the high-volume products continue to be last year's Core i series processors (codenamed "Westmere"). These products are not affected.
 
CM-Sniper said:
95thrifles, do you own an SB system?
Click to expand...

No I do not, I fail to see your point, my point is merely that speculating about what might happen is pointless, imo, people should chill out, wait 48hrs for the proper procedures to be put in place, and then act upon them

Aurhinius said:
Just because you don't have the details of the solution worked out doesn't mean you continue to make the problem worse by ignoring the presence of a problem until all the details are worked out.

Argue all you like the facts are that a recall is required an official press release was made. Intel are saying we are working out the details with OEM's and board manufacturers over the next couple of days.

So yeah OCuk could sell for a few more days knowing that customers will then have to replace that board at some time.

Via an opt in scheme or otherwise.

See my post above about it taking anything from 3 days to 3 weeks to send your board back for replacement.

You'd be happy with that if you knew OCuk knew of this problem but still sold you a board?
Click to expand...

As already said, OcUK are supplied by Intel, as such they will take the lead off Intel, Intel have told them to continue selling products, therefore they continue selling products

Im not meaning to argue, I just dont understand why people are repeatedly asking what to do when nobody knows what to do yet, until it is decided, speculation is pointless

You do not know it will take 3 days to 3 weeks as they may well send out advance replacements (doubt it but its possible) or Intel may reimburse people direct, or you may RMA via OcUK as opposed to manufacturer (obv Intel would cover any of OcUKs costs I presume) in which instance if thats the case and its a known fault there wont be any testing period I expect the turnaround would be much nearer the 3 day mark, again I reiterate though, until we know, no point speculating

BloodyL said:
Let me again remind you, A x B x C = X , if it is cheaper to let the defective models go out and replace them later on than it is to stop selling them until the problem is resolved, than that is the way a company will work.

Let me also remind all the hypersensitive hystericals that there are no fixed plans at this point
Click to expand...

Exactly, Intel will work out all the options and choose the most cost effective method, taking into account for each method what the likely effect on public trust will be and therefore their expected loss in sales, as well as the actual physical cost of replacements etc, then they will go with the cheapest option, this is not yet known/decided so again, no point speculating

Nocky24 said:
I can't see why the customer has to pay return costs due to Intel's poor testing.
Click to expand...

I agree, and Im sure in the long run it wont be necessary, but as someone said earlier one option might be that you pay up front and are later reimbursed
 
The only systems sold to an end customer potentially impacted are Second Generation Core i5 and Core i7 quad core based systems.
Click to expand...

All the press releases say it only affect boards which have an i5 or i7 processor in it. I wonder if you used an i3 it would be an issue. Annoyingly exactly what i ordered this morning with a H67 board.
I know it says its the chipset thats at fault and not the CPU, but maybe its the way the board handles quads?
 
95thrifles said:
No I do not, I fail to see your point, my point is merely that speculating about what might happen is pointless, imo, people should chill out, wait 48hrs for the proper procedures to be put in place, and then act upon them
Click to expand...

First of all I'd just like to make it clear that I'm not trying to argue here; but, my point is that if you purchased components which then turned out to have issues, you too would be very curious as to what would happen. You are right in that these questions are all pointless at the moment, as OC have no more idea than any of us. But, this is a forum and customers are bound to be curious and want questions answering. As I said, it is not OC's fault, but people will continue to ask questions until they get the answers they require. That's all Im trying to say.
 
Anand claims to have been in a conference call. He says a recall is happening, Intel is working out how to do it. There is no possible fix other than a recall - firmware/driver can't do it.

It only affects the non-6Gbps ports (so you can still use your main drive and a DVD for example).

Anand's article, worth reading.
 
Good post DSN, as I suspected, with a shipiing date of 9th Jan, the majority of them will be unsold at present and will be recalled prior to sale, this seemed quite clear early on yet the majority of people panicking probably bought theirs pre 9th Jan and merely do not read the releases properly, I know its wrong to make sweeping generalisation like this but the majority clearly havent read Gibbos first reply otherwise we would not have many/if any posts since

Also to the people saying a $300m recall means its serious, serious money to me and you, drop in the ocean to Intel
 
On bloomberg...

Intel putting 1 billion dollars aside to deal with this

700 million of which is for replacements...

There WILL be a recall.

PS Would not surprise me if they have spotted other areas of concern and want the chips back, companies dont spend this sort of money if its just a few odd boards. In addition they have seriosuly slipped, dropped the ball and its heading over the net now for AMD to catch at a nice height....
 
I've got 2 x Asus P8P67 Deluxes & 2 x Intel Core i7-2600K arriving tomorrow! :mad:

Thanks a lot Intel! Looks like the life support on my Pentium 4 will have to remain switched on for a little while to come yet.
 
wow this threads lively , whats to do ?

If i send my ud7 back i would like the same settings in bios please as its running really well :)
 
CM-Sniper said:
First of all I'd just like to make it clear that I'm not trying to argue here; but, my point is that if you purchased components which then turned out to have issues, you too would be very curious as to what would happen. You are right in that these questions are all pointless at the moment, as OC have no more idea than any of us. But, this is a forum and customers are bound to be curious and want questions answering. As I said, it is not OC's fault, but people will continue to ask questions until they get the answers they require. That's all Im trying to say.
Click to expand...

I understand people being curious, but when its been stated they are not able to answer the questions, and will not be able to for 24-48hrs, why keep asking them? Why not wait until the announcement answering their questions is made? An analogy, if you order a taxi, from a company who provide ringback (they ring once outside your house) is there any point in phoning the company back every 30 secs to ask if its here yet? No, they will ring you once it is, and OcUK will tell us all once they know
 
From the Guradian....

The company said it has shipped 8m of the defective chips, but that it is already working on new versions of the support chips and that they could be shipping as soon as February. Had the problem gone undiscovered, about 5% of PCs using the new chipsets could have failed over a three-year period, said Stephen Smith, vice president and director of PC Client Operations at Intel. "It would be a low and continuing failure rate over the life of the systems," he said.

Intel said it would cut its revenue target for the coming quarter by $300m (£187m) and that repair and replacement for the flawed chips would cost another $700m. In the quarter just finished it reported record revenues of $11.5bn, up 8%, and net income of $3.4bn, up 48%. However it raised its revenue outlook for the quarter to $11.7bn, from $11.4bn.

The discovery of the flaw is the most embarrassing for the chip company since October 1994, when a scientist discovered a rare, but repeatable, error in the Pentium processor's calculation system after millions had been shipped in PCs. Replacing the chips then cost Intel $475m.

The new problem is in the silicon design of the chips themselves, which means Intel has to redesign the silicon and produce an entirely fresh set of chips. That typically takes 12 weeks.
 
Status
Not open for further replies.
Back
Top Bottom