*****SANDYBRIDGE MOTHERBOARD CHIPSET ISSUE*****

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[TW]Fox;18370380 said:
There are genuine concerns - which all of us SB owners have - and there is hysteria. Some people are acting as if it's a fatally critical flaw in the system which *will* cause major damage to a computer system. You and I both know this is not the case.
To be fair I was trying to find out if there were risks of data loss from using ports 2-5, for which I was trolled by both you and OcUK staff.

Despite these trolls please notice that in the end there was no guarantee to be had as it appears Intel have avoided stating whether there is a risk of data loss, and once they'd finished trolling me it was suggested that buying an additional controller was an option.

It would have been nicer as a customer if someone had just said we don't know but you can buy a controller if you're worried, I have of course learnt my lesson not to go up against OcUK on their own forum.
 
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To be fair I was trying to find out if there were risks of data loss from using ports 2-5, for which I was trolled by both you and OcUK staff.

Despite these trolls please notice that in the end there was no guarantee to be had as it appears Intel have avoided stating whether there is a risk of data loss, and once they'd finished trolling me it was suggested that buying an additional controller was an option.

I have of course learnt my lesson not to go up against OcUK on their own forum.

You weren't trolled in the slightest.

You were told not to be so mis-informed and not to worry so much.

So take your comment back.
 
You've got a burger already, but I think it may be prudent for ocuk to invest in some stress balls. It's going to be one of those weeks :(

Are you referring to the iconic burger that was on the desk when Ocuk got their huge supply of 2500/2600? :)

Agreed, too many people being a bit rude telling reasonable Ocuk staffers here what to do, they are way above most peoples pay grade but should be respected regardless. Specific points on your orders/potential orders should be posted here and not rumour. Once another official press release from Intel comes out, you can quote that.
 
My Sandybridge rig here is still running happily and its had absurb voltages thrown the the motherboard and CPU as I was attempting to kill it, yet it still lives and everything is working fine including both HDD's and optical drive which are connected to the regular SATA ports. :)


gibbo, anychance of telling us what motherboard and what cpu you were using. batch num of cpu would be great too.
 
You weren't trolled in the slightest.

You were told not to be so mis-informed and not to worry so much.

So take your comment back.
Actually you implied that I was bs'ing that I even owned a SB setup, calling someone pedantic isn't a complement either.

How was I misinformed, except by people on this board saying there is no risk of data loss when there hasn't been any statement from Intel whether there is or isn't.
 
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Well I've ordered myself a 2 port sata 2 card so I can use my system with confidence until the exchange period arrives.

for the sake of a few notes my data is far more valuable, and I know data is not at risk.

Just makes sense.

My config will then be SSD and Optical on SATA 0,1 6Gbs and 2 WD Blues on sata card raid 0. It's a shame this has occured but Sandy performs so well once this is all done and dusted, Intel will still be leagues ahead IMO.
 
A good few people have a "toys out the pram" attitude in this topic.

Looks like the board manufacturers are starting to get a system in place, should maybe calm some folks down...

Whilst it's an issue, it's not a world ending event. It will be sorted in time.
Hell, this is far better than the Phenom TLB issue, where all we got was a cruddy bios update and Nazi Windows TLB fix that trashed performance...
 
A load of BS yet again.

We have not been informed by Intel about anything of the sort.

Reading techpowerup and quoting it here doesn't really wash, so I would get your facts right.

My conclusion is that you don't know what the hell you are talking about.

I know exactly what I am talking about thank you, and that quote was taken directly from an email I received from Inte, and which was sent out to all of their Channel Partners, of which I assume you are one.

I don't even read techpowerup, and I find your reply rather offensive.
 
http://www.anandtech.com/show/4146/gigabyte-announces-6series-motherboard-replacement-program


"1) Gigabyte has stopped shipment to and recalled any unsold 6-series B2 motherboards from distributors and dealers."

And OCuk are still selling Gigabyte boards?

Granted it's just Anandtech but they seem to have reliable sources.

"5) Customers can either exchange their board (you'll have to wait until April for this to happen) or you can get a full refund sooner (immediately?). Gigabyte recommends going the refund route as that gives you more flexibility for what you want to do next."

And what are you meant to do with no working boards for 2 months and a CPU that only fits those boards?

It is a nice gesture though.
 
Lets wait and see, I suspect there will be multiple options but we will probably have to wait until after Chinese New Year for all the answers. As it stands now use your system as normal.

Forget Sandybridge, because of Chinese new year my local Chinese take away is closed :(
 
I do wonder what people expect the mobo manufacturers to do, design their own chipset in 1 day and have a massive stock of it?
Since they aren't skilled in the art of magic, I'd say they were doing the best they can (from Gigabyte/Asus statements).

Either just use the board and wait for replacement or get a refund and wait for new boards. It's user preference...
 
Good news on the Gigabyte and ASUS front, hopefully all the other manufacturers will be following suit. I presume they will all do given Intel is footing the bill.

Interestingly Gigabytes policy says they will accept the boards back regardless of condition and that new B3 motherboards may have a changed specification (presumably improved) which would mean people who have knackered their boards will get a new one, and that they will presumably be destroying the motherboards that are returned? That's just my speculation though.
 
I know exactly what I am talking about thank you, and that quote was taken directly from an email I received from Inte, and which was sent out to all of their Channel Partners, of which I assume you are one.

I don't even read techpowerup, and I find your reply rather offensive.

I can guarentee you do not recieve the same emails I/we at OcUK do.

Yeah maybe I do come acorrs as rather brash/offensive but to be honest I'm rather sick of this situation as everyone seems to be making a mountain out of a molehill.

Intel had to test the boards in a thermal lab at beyond recommended volts to even see this issue. I think people need to get a reality check as a well ventilated case running standard volts through the SATA ports, will not cause an issue.
 
Intel had to test the boards in a thermal lab at beyond recommended volts to even see this issue. I think people need to get a reality check as a well ventilated case running standard volts through the SATA ports, will not cause an issue.

You know this will fall on deaf ears. People would rather believe wild speculation, rumours and flat out lies than the truth. This is the internet afterall. :(
 
Intel had to test the boards in a thermal lab at beyond recommended volts to even see this issue. I think people need to get a reality check as a well ventilated case running standard volts through the SATA ports, will not cause an issue.
The issue that was reported to Intel in the first place by OEMs?

Intel merely confirmed the fault by artificially accelerating the speed at which it manifests (increased voltage, increased heat, increased load). The defect by definition will cause gradual degradation simply from voltage being applied to the circuit - which means every consumer with a B2 revision chip would eventually end up with malfunctioning or dead SATA 2 ports.

To be brutally honest I think people are bringing up this "5-15% affected within 3 years" quote and putting their own spin on it to suit whichever agenda or misconception they have. "5-15% affected" is an estimate based on usage patterns of SATA ports, people who never use more than 2 drives will never see the problem, and people who use all of them heavily (video processing, etc) will see the problem much sooner. What is unequivocal in my mind is that anyone who has a B2 board will see the problem eventually.

I'm not an electrical engineer but I can understand that fundamentally a circuit that receives a voltage during normal operation that is higher than it can handle, resulting in leakage, is going to result eventually in component damage. This "excessive voltage" is received during normal operation - i.e. just using the ports. Eventually it will degrade leading to error-correction going mad (and degraded performance), and then finally stop working completely. Intel have said this unequivocally.

No disrespect but "will not cause an issue" is plainly wrong unless you simply never use (and disable, to ensure no voltage is passed through circuit) the SATA 2 ports at all.
 
Intel had to test the boards in a thermal lab at beyond recommended volts to even see this issue. I think people need to get a reality check as a well ventilated case running standard volts through the SATA ports, will not cause an issue.

To be fair, there must have been a fair few failures for them to investigate it in the first place, therefore boards are failing in customer's hands.

How is OcUK dealing with Asus' recall?
 
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