*****SANDYBRIDGE MOTHERBOARD CHIPSET ISSUE*****

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[TW]Fox;18370380 said:
There are genuine concerns - which all of us SB owners have - and there is hysteria. Some people are acting as if it's a fatally critical flaw in the system which *will* cause major damage to a computer system. You and I both know this is not the case.

What I am trying to do is urge some perspective through the use of a little humour and nothing more. Some people found it amusing, obviously you got out of bed on the wrong side this morning.

This thread is full of people complaining at OcUK for an issue that so far they've received NO guidance from Intel on handling and which it's quite clear they are not to blame for. If attempting to bring perspective to these rants makes me a 'sad little man' then so be it.

I recognise its an issue - heck, I own a product which I will at some point in the future have to have replaced - but I dispute that it's quite as serious as some people seem to be working themselves up to beleive.

To be honest I'm suprised to see such a retort from a long standing regular whose posts I often respect. Surely you can take a step back and see whats going on with the whole SB issue - it's a mess, it's far from ideal but it isn't the end of the world nor is it a serious risk to everyones PC.
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at least someone is talking sense.

very well put Mr Fox
 
Wires said:
I dont really have time to read through all these posts there are far too many.

My question is whats happening about the MSI boards?

Thanks
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Bought my SB setup from OcUk three weeks ago and would like to know this too as I can't see anywhere to register with MSI. :confused:

I agree people are over reacting to a Potential problem which might occur over a prolonged period. OcUK cant help you until April when the new revision boards come through. Unless your doing something crazy your rig should be fine until then.

People should look at the SB overclocking thread where OcUK not only gave tips on how to overclock the CPU's but hinted that if you messed it up they would exchange the CPU no questions asked. Hardly the actions of a company who are not prepared to help their customers out.
 
Durzel said:
On the contrary I would presume it would be cheaper for them to arrange collection of units in bulk from retailers/distributors rather than organising pickups from individual peoples houses, etc. As to how they get from customer to retailer/distributor - who knows.

We'll see I guess.
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You raise an argument contrary to this point yourself, and that is exactly why Asus probably aren't going down this route - the unit still needs to get between the customer and retailer - neither are going to be happy if they have to foot the bill.

Even my super cheap GNR monitor was replaced by means of simultaneous delivery and collection, nearly three years after I bought it!

That said, I'd heavily consider a full refund allowing me to purchase an X-series board.

The problem there is, I purchased a motherboard bundle - how is the refund value determined?
 
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while this all makes me pretty sad as i have only had this pc up and running for a week now (due to problems and having to RMA and dealing with crap customer service from a competitor) at least i can keep using it for the time being and know the problem will be sorted out.

wishful thinking it would be cool if they upgraded us to better boards for this mess up but i know it won't happen heh

btw loving my new sandybridge system =D
 
Ezyryder said:
Seeing as Asus and Gigabyte have said that they are pulling all their boards from the partners. Why is OCUK still selling them then?
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I think you have got this wrong somewhat.

Asus and Gigabyte have pulled their boards from partners, so distribution, suppliers. So once our P67 stock has run out that is it until the new revision.

It is down to the etailer discretion to continue or discontinue selling the boards.

As stated in previous post we are contiuing to sell the boards with a disclaimer highlighting the potential issue so users that don't care about the issue can buy anyway with the confidence they can RMA in the future.
 
NathWraith said:
I think you have got this wrong somewhat.

Asus and Gigabyte have pulled theri boards from partners, so distribution, suppliers. So once our P67 stock has run out that is it until the new revision.

It is down to the etaielr discretion to continue or discontinue selling the boards.

As stated in previous post we are contiuing to sell the boards with a disclaimer highlighting the potential issue so users that don't care about the issue can buy anyway with the confidence they can RMA in the future.
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Are you sure?

At least from Gigabyte is clear that you shouldn't sell anymore...

"1) Gigabyte has stopped shipment to and recalled any unsold 6-series B2 motherboards from distributors and dealers."
 
Wires said:
I dont really have time to read through all these posts there are far too many.

My question is whats happening about the MSI boards?

Thanks
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MSI UK are currently finalising a plan and will announce shortly.

Due to the potentially low failure rate and the lack of any reported failures so far we do not see any reason to panic our customers. We fully expect the vast majority of MSI P67 users to be able to continue using their board without any major issues until new revision boards can be provided. As such we see no reason to leave our customers with useless components by arranging RMA's until replacement stock is available, which is expected to be about 2 months away.

I'll reitterate what's been said before, all SATA 6gbps ports are unaffected and the chance of failure on the affected ports is low. Therefore please continue to use your sandy brdge PC as normal and watch for further news.
 
ScottiB said:
MSI UK are currently finalising a plan and will announce shortly.

Due to the potentially low failure rate and the lack of any reported failures so far we do not see any reason to panic our customers. We fully expect the vast majority of MSI P67 users to be able to continue using their board without any major issues until new revision boards can be provided. As such we see no reason to leave our customers with useless components by arranging RMA's until replacement stock is available, which is expected to be about 2 months away.

I'll reitterate what's been said before, all SATA 6gbps ports are unaffected and the chance of failure on the affected ports is low. Therefore please continue to use your sandy brdge PC as normal and watch for further news.
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Many thanks! ive switched to the intel 6gbps and the marvell 6g for now anyway :) I know you say it will be updated but can you say wether rma will be direct with MSI or with the retailer?
 
Bradmax57 said:
Many thanks! ive switched to the intel 6gbps and the marvell 6g for now anyway :) I know you say it will be updated but can you say wether rma will be direct with MSI or with the retailer?
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That is one of the topics still in discussion as we want to ensure that the disruption to our customers is minimised and so need to be sure that whatever we plan to do can be handled logistically.

We are currently in the process of setting up a support line and email address for any affected MSI users, once everything is in place MSI UK will announce our plan. Don't worry, it will be announced shortly.
 
ScottiB said:
That is one of the topics still in discussion as we want to ensure that the disruption to our customers is minimised and so need to be sure that whatever we plan to do can be handled logistically.

We are currently in the process of setting up a support line and email address for any affected MSI users, once everything is in place MSI UK will announce our plan. Don't worry, it will be announced shortly.
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no worries, just thought id ask ;)
 
ScottiB said:
MSI UK are currently finalising a plan and will announce shortly.

Due to the potentially low failure rate and the lack of any reported failures so far we do not see any reason to panic our customers. We fully expect the vast majority of MSI P67 users to be able to continue using their board without any major issues until new revision boards can be provided. As such we see no reason to leave our customers with useless components by arranging RMA's until replacement stock is available, which is expected to be about 2 months away.

I'll reitterate what's been said before, all SATA 6gbps ports are unaffected and the chance of failure on the affected ports is low. Therefore please continue to use your sandy brdge PC as normal and watch for further news.
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Thanks for the update :)
 
I got a Foxconn P67A-S , i cant tell on the board what is SATA 3 unless i am being stupid.

I am a bit upset with all this as i saved a long time to get the parts i wanted.

OCUK seem to have stoped the Foxconn P67A-S aswell whats the reson behind this ?
 
ScottiB said:
MSI UK are currently finalising a plan and will announce shortly.

Due to the potentially low failure rate and the lack of any reported failures so far we do not see any reason to panic our customers. We fully expect the vast majority of MSI P67 users to be able to continue using their board without any major issues until new revision boards can be provided. As such we see no reason to leave our customers with useless components by arranging RMA's until replacement stock is available, which is expected to be about 2 months away.

I'll reitterate what's been said before, all SATA 6gbps ports are unaffected and the chance of failure on the affected ports is low. Therefore please continue to use your sandy brdge PC as normal and watch for further news.
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Thanks for the update. I have all my components piled up (including a MSI mobo) and was planning to build them this weekend. Then all this unhelpful news broke out, leaving me wondering what to do.

I'm still going to go ahead as I can't be hassled to return stuff right now and wait 2 months for the revised chipset. I'll only be using two SATA ports at the beginning anyway so it's not too much of an issue. The only hassle will be stripping everything down in a couple of months time once the new mobo's arrive.
 
scotishhaggis said:
I got a Foxconn P67A-S , i cant tell on the board what is SATA 3 unless i am being stupid.

I am a bit upset with all this as i saved a long time to get the parts i wanted.

OCUK seem to have stoped the Foxconn P67A-S aswell whats the reson behind this ?
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We haven't stopped the board. Just removed from the site due to lack of stock.
 
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