Scam?

Jimz · 9 Aug 2012 at 17:30

beaumo89 said:
I'm not sure of which website, I tried searching for what she searched for but I can't find the number. I've rung the number and it's hold music straight away.

Check in the history it will be in there..

Greebo · 9 Aug 2012 at 17:30

What's the freephone number then?

.Griff. · 9 Aug 2012 at 17:30

Andri said:
logmein123.com is the easy to remember url you use to access the remote client.

our company uses this and it's a real product.

We know. It's also used by scam artists.

HAz · 9 Aug 2012 at 17:31

I think your gf needs a slap or a punch to the wombe

The Geezer · 9 Aug 2012 at 17:31

OhEsEcks said:
No Microsoft will not remotely access your laptop. Jesus. Dban the drive and learn to only visit legitimate sites when looking for numbers and if someone ever asks for access to your machine, deny it.

This ^^ It's the only way to be sure.

I just googled 'Hotmail Support', the first 3 are sponsored links (bought and paid for) and guess what they are the Logmein123 folks.

The 4th is the genuine site - live.microsoft.com

Save your money and DBAN the laptop and learn from the episode !

.Griff. · 9 Aug 2012 at 17:31

beaumo89 said:
The number was 08000 927973

Calling it now.. Nice music.. I wonder if "Kenneth" from Mumbai answers?!?

EDIT - It is indeed an Indian call centre. They claim to be "IYOGI Technical support". Even before I opened my mouth he was asking for personal details. I just asked him to confirm the company name and hung up.

I sincerely doubt Microsoft/Hotmail would inform anyone to phone that number merely because of a blocked Hotmail account. It sounds as if your girlfriend fell for a sponsored Google search result.

Jimz · 9 Aug 2012 at 17:36

let us know!!

.Griff. · 9 Aug 2012 at 17:37

Jimz said:
let us know!!

See my edit.

beaumo89 · 9 Aug 2012 at 17:37

I just don't understand what they are hoping to get out of it by saying that we do have a virus on the laptop. Anyway, laptop is being backed up tonight, and shipped out tomorrow morning. Cards should arrive next 5 days. Then she's never using it again!!

Edward78 · 9 Aug 2012 at 17:42

Edrof said:
But someone needs to help these Nigerian princes get their money out of the country, dammit!

I use to get those emails all the time, spamers love sending them.

Hank_Marvin · 9 Aug 2012 at 17:43

The Geezer said:
This ^^ It's the only way to be sure.

I just googled 'Hotmail Support', the first 3 are sponsored links (bought and paid for) and guess what they are the Logmein123 folks.

The 4th is the genuine site - live.microsoft.com

Save your money and DBAN the laptop and learn from the episode !

logmein123 isn't a scam, it's an IT /support tool that scammers are using. But Logmein is a perfectly legitimate company.

.Griff. · 9 Aug 2012 at 17:43

beaumo89 said:
I just don't understand what they are hoping to get out of it by saying that we do have a virus on the laptop

"You have a virus on your PC. Nasty things will happen to it"

"Really? That doesn't sound good"

"You will lose everything but for £59.99 we can get remove the virus for you"

"Thanks. That sounds great. Here's my card details.."

Deleted member 77746 · 9 Aug 2012 at 17:43

beaumo89 said:
I just don't understand what they are hoping to get out of it by saying that we do have a virus on the laptop. Anyway, laptop is being backed up tonight, and shipped out tomorrow morning. Cards should arrive next 5 days. Then she's never using it again!!

Shipped out where? Why?

.Griff. · 9 Aug 2012 at 17:44

Hank_Marvin said:
logmein123 isn't a scam

We all know it's a reputable product/ company. HOWEVER it's the scammers tool of choice so when combined with a suspicious story or dodgy website it's 99% certain the people using it aren't legit.

Jimz · 9 Aug 2012 at 17:45

.Griff. said:
Calling it now.. Nice music.. I wonder if "Kenneth" from Mumbai answers?!?

EDIT - It is indeed an Indian call centre. They claim to be "IYOGI Technical support". Even before I opened my mouth he was asking for personal details. I just asked him to confirm the company name and hung up.

I sincerely doubt Microsoft/Hotmail would inform anyone to phone that number merely because of a blocked Hotmail account. It sounds as if your girlfriend fell for a sponsored Google search result.

Why don't you call them up again and use the same issue as the OP had and see what they do. Just put them on the spot and say what the hell are you going connect to my PC?

.Griff. · 9 Aug 2012 at 17:46

Jimz said:
Why don't you call them up again and use the same issue as the OP had and see what they do. Just put them on the spot and say what the hell are you going connect to my PC?

Feel free mate. Let us know how YOU get on

beaumo89 · 9 Aug 2012 at 17:47

Sorry, sent to a PC repair place who I know to fix it.

Fenris · 9 Aug 2012 at 17:47

beaumo89 said:
Today she searches online for a number for Hotmail, she rings a freefone number, speaks to some guy. He gets her to go onto logmein123 which brought up a window which asked for an activation code which he gave her. This guy is now using her laptop

I'm sorry but damn, I didn't think people actually fell for this kind of thing.

beaumo89 · 9 Aug 2012 at 17:48

But they didn't say they would fix it, they just made her aware of it.

Deleted member 77746 · 9 Aug 2012 at 17:48

Wait....

Why are Google allowing these 'people' to even have sponsered adverts! Watch Dog needs to know about this!