Soldato
Hi,
About a year or so ago I bought a Seagate hard drive (it wasn't from OCuK) - it was part of a bare bones system.
Recently it failed, causing us to lose some pretty important work ( I know, I'm stupid nothing was backed up). I contacted a data recovery specialist company who informed the drive was refurbished and had been previously repaired using poor quality parts, basically, it was bound to fail again.
I contacted the company I originally purchased the system from and they've basically told me to go away as it out of warranty. They also told me:
To me, when I buy a new system it's just something you assume that the components within that system are also new.
Where do I stand here?
Honestly, last time I use any other company over OcUK, to save literally £26.
Thanks
About a year or so ago I bought a Seagate hard drive (it wasn't from OCuK) - it was part of a bare bones system.
Recently it failed, causing us to lose some pretty important work ( I know, I'm stupid nothing was backed up). I contacted a data recovery specialist company who informed the drive was refurbished and had been previously repaired using poor quality parts, basically, it was bound to fail again.
I contacted the company I originally purchased the system from and they've basically told me to go away as it out of warranty. They also told me:
Unfortunately, after looking into this further, he is not willing to offer any compensation as the system is out of warranty and nowhere on the listing did it state that a new drive as opposed to refurbished drive would be used in the system builds that were offered at the time you placed the order.
To me, when I buy a new system it's just something you assume that the components within that system are also new.
Where do I stand here?
Honestly, last time I use any other company over OcUK, to save literally £26.
Thanks