** SHIELD TABLET RECALL!!!!!! **

[Saundie]

Thanks for the heads-up, Gibbo. Mine is affected by this issue, so I've requested my replacement. It's actually quite convenient for me, as the speakers on mine are knackered and I've been putting off getting it fixed - now I won't have to bother

 

[Cooper]

This is why I NEVER leave any kind of mobile device charging without being present.

I really don't trust any of the flimsy chargers with Lithium batteries

 

[pumaz]

That's a good point and I won't be leaving anything on charge unless I'm home and awake! To think my shield as been on 4 x flights....

 

[rxmac]

Boo mines affected too, never noticed it over heating tbh, still better safe than sorry.

 

[Boomstick777]

Good job on Nvidia sorting the recall for free.

 

[smogsy]

I got my recall,
you got return the old one that annoying... they just going to change battery & resell..

 

[opstrat]

I got my recall,
you got return the old one that annoying... they just going to change battery & resell..

on mine it said they would send me a new one and render my old one useless. so don't need to send it back.

 

[smogsy]

did I read it wrong? , they sneaked in at the very end

Dear NVIDIA Tablet Customer,

Thank you for submitting a claim to replace your tablet. Your replacement will ship within the next 2-4 weeks.

Please follow the included instructions to replace or dispose of your old tablet.

Please make sure to back up your photos, video and data files, so that you may access them from your replacement tablet.

As a reminder, when you set up your new tablet, your old tablet will be deactivated and no longer function.

Please remove all accessories – cover, SIM card, SD card, etc. before returning your old tablet.
-
Thank you for your loyalty and for participating in this recall effort.

 

[opstrat]

hmmm not sure mate, i may have read it too quick. as long as i get my new one first.

 

[ShakeNBake]

its not clear at the moment whether or not you have to send your tablet back or not.
they mention it a bit in the email etc. but then again there is literally no information what so ever as to where you need to post it etc.

people on the nvidia forums were suggesting you just discard it after you get your new one.

 

[bluebeatle]

Thanks Gibbo. I have checked and mine and it is affected. I have filled out the returns form and will no await my new tablet. Thanks for the heads up. Its only because it was on the forums that I noticed the recall.

 

[smogsy]

its not clear at the moment whether or not you have to send your tablet back or not.
they mention it a bit in the email etc. but then again there is literally no information what so ever as to where you need to post it etc.

people on the nvidia forums were suggesting you just discard it after you get your new one.

if its like google it be in the new tablet box a envelope packaging to send it back

 

[thebennyboy]

They'll probably take them back then refurb them with the newer batteries.

 

[jrwagh333]

And now completely out of stick everywhere... Any news on getting new stock in or if there is going to be a Shield Tablet 2?

 

[SGTMASON]

They'll probably take them back then refurb them with the newer batteries.

They're not taking them back... Just sending out new ones...

 

[thebennyboy]

They're not taking them back... Just sending out new ones...

Oh, i stand corrected. It's not immediately clear from the recall webpage.

 

[Metalface Mark]

blimey - thanks for the update Gibbo.

 

[rjk]

mine sadly has been recalled.

the recall page was a doddle to use. the last OTA update just sorts it for you. very smooth.

 

[Something Else]

Does anyone know if we receive refurbished units or brand new ones? I don't want to end up with a refurbished one that's in worse cosmetic condition than what I have now as mine is currently as new.

 

[Leon Axel]

It'll be brand new. Our current Shield's will be deactivated (permanently) once we've powered on our new one's. So the old one will be a glorified paperweight.