Sky Fibre Optic
- Thread starter robfosters
- Start date
Does anyone have a telephone no. which I can ring and place an order for Sky Fibre Optic?
Our Sky service is on a staff account, but when I rang this morning to place an order the lady I spoke too said sorry you can't order over the phone, register your interest via the intranet (my brother works there PT) and someone will contact you at some point. I am positive there is a department you can ring to speed things up, I have no internet at home atm and need to order it fast. No Sky anytime, no xbox live, no nothing!!!
Our Sky service is on a staff account, but when I rang this morning to place an order the lady I spoke too said sorry you can't order over the phone, register your interest via the intranet (my brother works there PT) and someone will contact you at some point. I am positive there is a department you can ring to speed things up, I have no internet at home atm and need to order it fast. No Sky anytime, no xbox live, no nothing!!!
Interesting as literally everyone else seems to think the opposite, Sky BT and other forums all say 10 day DLM time. I was told by the engineer it will be 5 days for speeds to go up so hence why im querying why some are immediate 40 and im stuck at bang on 20. Sky wont look into it until 10 days have passed and i was told from the engineer my line can handle 73 meg download so im unsure if i have a problem or its just intial DLM.
dlockers
D
dlockers
Does the service generally go live as soon as the BT engineer leaves?
Nope cos your not supposed to use your own router, they want you to use their own piece of ****.
I've got an older one, so hoping the new one improves a lot on dropping the wireless signal.
Do have a question, i got BT Coming friday, and my router is at the Royal Mail depot as it came yesterday when everyone was at work. Does the Open Reach guy need the sky router there? I was thinking of getting it redelivered friday, as I have the day off anyway but I have a morning slot so it might not be there in time for him. (I know I won't have net for an hour or two but that's fine)
You don't NEED the Sky router for install (Openreach engineer brings VDSL modem) but I'm not sure if they can test fully without it.
/Edit: New router is a lot better for wireless than the old one (I had very old school one)
/edit2: yes its wireless n
Last edited:
dlockers
D
dlockers
Is the new router wireless N?
IP profile = ?
Hmm I was considering moving to sky fibre unlimited/pro in July but 2mbit upload seams a bit naff compared to virginmedia, in July virgin will double my speed to 60mbit and 6mbit upload. I guess with sky 38mbit i'd be saving £10 per month..
Fibre pro looks interesting as its priced to match virgin's 60mbit.
Fibre pro looks interesting as its priced to match virgin's 60mbit.
dlockers
D
dlockers
I've had 2mbit upload for yonks now and it's never been an issue.
Anyone know why the sky site tells me I can only get their standard llu broadband even though I'm in a fibre area? BT checker says it's available here, but sky says not, even though they are the same network.
Thought it might just have not updated, but same results for a while now.
Thought it might just have not updated, but same results for a while now.
when you say in your area is it available at the exchange or have you checked your post code?
Maybe your exhnage is live but yourc onnected Cabinet is not... or maybe Sky's database has not been updated.
Do you 100% have to take out sky line rental? I have someone who don't want to move calls from tescos because they apparntly get it cheap at 25??? Compared to the 12 on sky, but with tesco they throw in bundles and club card points
Last edited:
Yes
Gradual roll-out.