Sky Fibre Optic

No one should be 'cancelling' your broadband unlimited, it should be a 'change subscription' on your account and the unlimited should continue until your fibre goes active.

If you have a hub 2.0 (the black one) then you don't need a new router and no engineer will come to the house, only to the cabinet. When is your activation date?
 
MissChief said:
No one should be 'cancelling' your broadband unlimited, it should be a 'change subscription' on your account and the unlimited should continue until your fibre goes active.

If you have a hub 2.0 (the black one) then you don't need a new router and no engineer will come to the house, only to the cabinet. When is your activation date?
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Didn't get one "hopefully in two weeks" or something like that. We've been charged extra this month for the early cancellation at least I assume thats why this month is higher. Probably should get mum on the phone to give them back a ring and talk to someone who speaks English :D

Been charged £6.87 more this month than the rest of the months will be. Might just monitor the page to track order.
 
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I can't see why they'd charge you to cancel, then charge you to install? When I upgraded my Broadband Unlimited they just charged me the installation and then the extra for the fibre (£12 or something per month extra), and my broadband worked until my Fibre was activated.
 
I wish Openreach would actually come to my area, one end of the high street has fibre but yet I don't and I'm only 100 yards or so from the exchange it's maddening!!!!

Stoner81.
 
So just got Fibre which is going nicely at ~70meg via ethernet but most wireless devices hitting a cap of around 20 (iPad, Xbox). Is there anyway I can improve this?
 
Hi all,

So I've currently got Sky fttc, with the Sky Hub SR102. I was finding issues with the wireless dropping out and becoming very slow unless I rebooted it every few days.

Spoke to a colleague at work who has given me a Draytek Vigor 2830n. I've currently got it set up so the Sky Hub is connected to a lan port on the Draytek, and switched dhcp over to the Draytek with the gateway set to the Sky Hub.

It works, although is this the best way of doing it? Do I actually need to keep the Sky Hub, or can the Draytek replace it completely?

Many thanks
Paul
 
Got the email today saying that fibre will be setup on the 12th :cool: Oh and it's at £10 instead of £20. And the guy on the phone said to expect 31mb (not sure why) but this email says our line will handle the full 40mb.
 
Uther said:
Have you run WiFiInfoView to see what other networks are around and their channels?
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Yup just gave it a go and i'm currently the only one on channel 10. Resorted to wire for now but need to find a suitable solution to get the wireless up near 70meg too.

Re normal speeds I am getting 70meg, just wondering if there is a way to push up to 80? Seems to be doing 70 just fine. I've read about custom line profiles - where can I find them options?

Thanks
 
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Generally no. It's single band (2.4ghz) and is classed as Wireless N Lite and won't do a theoretical throughput of more than 150Mbit. Even then I doubt it. I'm hoping the next router will be better.
 
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