Sky Fibre Optic

Cyanide · 22 Feb 2016 at 14:25

gamesaregood said:
Yes the Sky Hub is not great but I'm afraid the HH5 can't be used with Sky as it does not support the MER authentication used by sky.

I'm afraid your only option is to look at purchasing an alternative router, the Asus ones are good.

That's a pain, I was hoping not to have to spend that much!

The WiFi speed drops to <10mbs when I've got more than 1 device doing something, it's absolutely useless. With the HH5 I've got 4-5 things all running at the full 40Mb but for some reason it keeps dropping out every now and then. It didn't do it when on BT so I can only assume it's the way I've got it configured with the Sky Hub, I'll have to have another go at re-configuring tonight.

troops · 22 Feb 2016 at 18:26

Never really had a problem with the Skyhub, mine does suffer from poor signal strength but still downloads at 40mb or so.

booyaka · 23 Feb 2016 at 14:44

troops said:
Never really had a problem with the Skyhub, mine does suffer from poor signal strength but still downloads at 40mb or so.

My sky hub as been fine as well - I get 60mb on the pro package (gradually creeping up from 55mb about 3 months ago) - wireless is good for the 4 bedroom detached, very had any issues with it.

Tried a few 3rd party routers but always had issues with wireless/connection etc

KIA · 23 Feb 2016 at 18:08

booyaka said:
My sky hub as been fine as well - I get 60mb on the pro package (gradually creeping up from 55mb about 3 months ago) - wireless is good for the 4 bedroom detached, very had any issues with it.

Tried a few 3rd party routers but always had issues with wireless/connection etc

Did you give up on the TP-Link?

booyaka · 24 Feb 2016 at 12:47

KIA said:
Did you give up on the TP-Link?

yeah - it was generally fine for connection and good wifi coverage but for some reason i just didn't play nicely with my sonos.

Tried loads of stuff, sonos support were brilliant and I spent an hour with them on phone and various things trying all sorts of settings but it would play music for about 15 mins then just cut out.

Nothing else dropped on the wifi at all - connection was fine with Sky etc - just didn't play nice with Sonos for some reason.

Shame - great router, loads of options but the sonos was a killer.

The Sky hub has no issues with Sonos - plays all day on the radio/music for the dog when we go out and never drops

Fuggan · 24 Feb 2016 at 13:44

What speeds do people get on Sky fibre? I live reasonably close to the exchange and I think I only get like 25mb down. Is this normal? Thought it would be higher...

bremen1874 · 24 Feb 2016 at 13:49

Fuggan said:
What speeds do people get on Sky fibre? I live reasonably close to the exchange and I think I only get like 25mb down. Is this normal? Thought it would be higher...

It isn't linked to the distance to the exchange.

It's the distance to the FTTC street cabinet that matters.

Fuggan · 24 Feb 2016 at 15:34

Oh, right, OK. Who do I need to call to figure out where my nearest one is? BT?

bremen1874 · 24 Feb 2016 at 15:39

You'll need to look around the area yourself. They're easy enough to spot. If you have a quick google you'll find pictures of the various models.

If you use the BT availability checker it'll tell you what you should be getting on your connection.

https://www.dslchecker.bt.com/

V F · 25 Feb 2016 at 15:28

How good or bad is the Line Attenuation for 23.2dB down, 0.0dB up.

SNR 18.9dB down, 7.7dB up.

Only been connected 6 hours 49 minutes.

booyaka · 26 Feb 2016 at 13:03

V F said:
How good or bad is the Line Attenuation for 23.2dB down, 0.0dB up.

SNR 18.9dB down, 7.7dB up.

Only been connected 6 hours 49 minutes.

Leave things alone for first 10 days allow the router to test the line an sync at it's highest rate.

dottty27 · 27 Feb 2016 at 10:39

Any one having an issue with the line dropping out on a Friday/Saturday mines done it now for the past 2 weekends and it's starting to grate on me

Subliminal Aura · 28 Feb 2016 at 09:34

Hey guys, can one of you confirm what the upload speed is on the generic 38mbps sky fibre package ?

I'm also kind of shocked that the sky hub is limiting connections : https://forums.overclockers.co.uk/showthread.php?t=18720454

I'm thinking that it may be a mistake to switch from plusnet

_lecro_ · 28 Feb 2016 at 11:50

Subliminal Aura said:
Hey guys, can one of you confirm what the upload speed is on the generic 38mbps sky fibre package ?

I'm also kind of shocked that the sky hub is limiting connections : https://forums.overclockers.co.uk/showthread.php?t=18720454

I'm thinking that it may be a mistake to switch from plusnet

Ive only got 8 attached devices ATM so im good for a while :rolleyes:

been with -net before, customer service was extremely poor although that was a few years back when they first started, still i wouldn't return.

Router shows

Line Rate - Upstream (Kbps):9995
Line Rate - Downstream (Kbps):39998

Subliminal Aura · 28 Feb 2016 at 11:57

_lecro_ said:
Ive only got 8 attached devices ATM so im good for a while
been with -net before, customer service was extremely poor although that was a few years back when they first started, still i wouldn't return.

Yeah I've been in touch with retentions this morning and they are simply not budging :mad:

Offering me a lousy fiver off per month to stay :/

Guess I'm not a cash cow worth retaining then :rolleyes:

V F · 28 Feb 2016 at 17:20

_lecro_ said:
Ive only got 8 attached devices ATM so im good for a while
been with -net before, customer service was extremely poor although that was a few years back when they first started, still i wouldn't return.

Hmm, is that including network printers? Even though they don't actually access the net.

troops · 29 Feb 2016 at 12:10

Subliminal Aura said:
Hey guys, can one of you confirm what the upload speed is on the generic 38mbps sky fibre package ?

Connection Speed 39998 kbps 9995 kbps
Line Attenuation 12.8 dB 0.0 dB
Noise Margin 18.0 dB 15.15 dB

russ9898 · 29 Feb 2016 at 12:21

It's 10mbit dependent upon line length etc, which is what you are receiving according to your stats.

haveaniceday · 3 Mar 2016 at 15:57

do i have to install costume firmware for the TP-LINK Archer D2 Wireless Modem Router i got my sky id and password .to make it all work or do i have to just put my password in and that it .cheers

Avalon · 4 Mar 2016 at 09:33

haveaniceday said:
do i have to install costume firmware for the TP-LINK Archer D2 Wireless Modem Router i got my sky id and password .to make it all work or do i have to just put my password in and that it .cheers

The D2 *may* have a beta firmware supporting the correct DHCP options for Sky's MER implementation, but you'll still need a dedicated modem such as the HG612 or ECI and in all honesty the C2 is cheaper and allows for Gargoyle 3rd party firmware etc. from memory, so if you haven't already purchased the D2 then look to buy the C2 - a well known high street store was selling the Archer's off cheaply recently.

Looks like it does:

ATM Forum UNI3.1/4.0,
PPP over ATM (RFC 2364),
PPP over Ethernet (RFC2516),
IPoA (RFC1577/2225),
MER\IPoE (RFC 1483 Routed)
Bridge (RFC1483 Bridge)
PVC – Up to 8 PVCs