Sky Fibre Optic

tipsy · 18 Nov 2017 at 23:22

Now this is new

Never had this since it was installed 2 years ago, something must be working right at this moment in time. The speed has been increasing over the past week up to 36mbps so seeing this is a nice suprise, ping has also reduced to below 20ms.

MagicBoy · 19 Nov 2017 at 00:18

MissChief said:
Perfectly happy with my Q Hub. Wifi throughout the house and no issues.

Me too. Had one 18 months, and it's a good reliable bit of kit. The 3x3 wireless is mega with a suitably equipped laptop.

iMacMart · 23 Nov 2017 at 11:08

MissChief said:
Perfectly happy with my Q Hub. Wifi throughout the house and no issues.

Same here, I had a 3rd party router Asus I think it was in my last house (3 bed) but since having SkyQ installed in our new place it covers all rooms and even the annex next door for the in-laws, its a large bungalow with thick
walls so I'm impressed, stable connection too

Stu · 26 Nov 2017 at 22:52

After threatening to leave, I've just been offered £71.40 per month (18 month contract) for Box set bundle + Sports + Movies, phone and Fibre unlimited (free Q hub and fibre activation). The broadband part is £18.99 for line rental plus £6.01 for Fibre... seems to be standard regarding the broadband price.

Would this be considered a good deal overall? Seriously considering the jump to Virgin... much cheaper looking at their Full House plus Sky Movies at £62, or even sacking off Movies and getting Full House for only £46 (includes BT Sport, so rugby is covered

). My only real concern is lag issues with the Virgin SH3.

Thoughts?

ChrisD. · 27 Nov 2017 at 08:52

If you have a decent FTTC connection then I personally wouldn't even consider VM.

Stu · 27 Nov 2017 at 09:36

I'm on ADSL right now, so not sure what Sky Fibre performance is like in my neighbourhood.

Worth pushing Sky with a cancellation and seeing if a better offer comes through? Looking at it more, I think they have offered me 40% of TV, and the standard £25 for Fibre unlimited that is advertised on the Sky website.

Meatball · 27 Nov 2017 at 14:03

Stu said:
I'm on ADSL right now, so not sure what Sky Fibre performance is like in my neighbourhood.

But your number in here: https://www.btwholesale.com/includes/adsl/adsl.htm?s_cid=ws_furls_adslchecker

It’ll give you an overview of the Openreach services available and a good idea of the speed you should expect

.

Stu · 27 Nov 2017 at 14:46

Meatball said:
But your number in here: https://www.btwholesale.com/includes/adsl/adsl.htm?s_cid=ws_furls_adslchecker

It’ll give you an overview of the Openreach services available and a good idea of the speed you should expect .

I'm not convinced that website gives a true indication of what real performance is like at peak times, rather than capability of the line and equipment.

ChrisD. · 27 Nov 2017 at 14:54

Stu said:
I'm not convinced that website gives a true indication of what real performance is like at peak times, rather than capability of the line and equipment.

It's always been accurate for me and as long as you get a decent ISP, peak time performance won't be an issue on FTTC.

Jez · 27 Nov 2017 at 15:20

Stu said:
I'm not convinced that website gives a true indication of what real performance is like at peak times, rather than capability of the line and equipment.

With FTTC the "last mile" copper line is the bottleneck so it should be fairly accurate.

OLDPHART · 28 Nov 2017 at 16:18

Jez said:
With FTTC the "last mile" copper line is the bottleneck so it should be fairly accurate.

Especially the twisted copper pair from the telegraph pole to mastersocket, after months of complaining about dropouts the engineer decided to renew it job done.

ic1male · 6 Dec 2017 at 17:06

My Sky connection just dropped again. It's been a weird year. In the last six months I've had more internet dropouts* than in the last six years.

*The Sky Q hub is perfectly functional, it just won't pass any data to/from the internet. Pinging the DNS servers results in host unreachable. A reboot cures it, sometimes instantly but othertimes there is a 2-3 hour wait where it can't seem to get an IP address.

Anyone else been having funny issues this year?

Stu · 7 Dec 2017 at 10:43

My Sky ADSL has been rock solid for years, but also the last 6 months has been really poor. One of the reasons for moving to Virgin, despite issues with the SH3.

LupoLover · 17 Dec 2017 at 17:15

MissChief - Sent you a PM, hope you got it. (Hopefully your in work this week)

MissChief · 17 Dec 2017 at 20:54

LupoLover said:
MissChief - Sent you a PM, hope you got it. (Hopefully your in work this week)

I got it. There are no specific Friends and Family offers for Fibre or DSL broadband I'm afraid, it's whatever is on offer which, I believe, is £8.99 off your chosen package.

Battery! · 18 Dec 2017 at 18:47

Any news on sky doing fttp?

I've read that they plan to deliver content over the network.

MissChief · 18 Dec 2017 at 20:55

Battery! said:
Any news on sky doing fttp?

I've read that they plan to deliver content over the network.

Not currently planned AFAIK.

dcsarge · 10 Jan 2018 at 18:36

For some reason I cannot upgrade to Fibre Max but I am being placed on Fibre Pro at a discount rate I am happy with. The only downside is I cannot have a Q Hub to replace my ageing hub. Any suggestions for a good way of replacing it with something that can handle the rigours of modern family life and better WiFi signal strength?

Stu · 11 Jan 2018 at 11:43

dcsarge said:
For some reason I cannot upgrade to Fibre Max but I am being placed on Fibre Pro at a discount rate I am happy with. The only downside is I cannot have a Q Hub to replace my ageing hub. Any suggestions for a good way of replacing it with something that can handle the rigours of modern family life and better WiFi signal strength?

Why can't you have a Q hub?

ic1male · 11 Jan 2018 at 13:14

Stu said:
Why can't you have a Q hub?

The only thing I can think of is that it doesn't support static IP addresses. Neither does Sky Fibre Max. So he had to stay on Pro. I was asked about static IP addresses when I renegotiated my contract. You need one for things like web security cameras, servers, etc. none of which I had so I got moved from Pro to Max.