Really? We all knew it was only a matter of time before it appeared, given the number of issues it has been riddled with.
Wil have to watch that on iPlayer.
*** Sky Q Thread ***
- Thread starter Cosimo
- Start date
Really? We all knew it was only a matter of time before it appeared, given the number of issues it has been riddled with.
Wil have to watch that on iPlayer.
Err, the mahoosive number of problems the system has had, and still has, at a guess!
People have short memories, every new innovation has teething issues for the first year or so until everything has been sorted and settled down.
Soldato
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I'm moving house in January and was thinking about moving from a Sky multiroom sub to Sky Q but had one question.
As you don't own the Sky Q equipment, only rent, if you cancel the package at the end of the new customer deal, couldn't they just not offer you anything decent (50-75% off) as they know you'll have to stump up £199 for the main box, again, and £99 per mini box if you go through with cancelling your sub?
Standard procedure at the minute is at the end of new customer deal, cancel, retake out in missus' name and get new customer deals every 12 months.
As you don't own the Sky Q equipment, only rent, if you cancel the package at the end of the new customer deal, couldn't they just not offer you anything decent (50-75% off) as they know you'll have to stump up £199 for the main box, again, and £99 per mini box if you go through with cancelling your sub?
Standard procedure at the minute is at the end of new customer deal, cancel, retake out in missus' name and get new customer deals every 12 months.
Soldato
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They'll do what Virgin does and just offer you a better deal. They won't want the hassle of postage and processing what will probably be out of date equipment that they'll have to clean and refurbish before it can be used again.
Sky "engineer" lol installed on Saturday had numerous issues with wifi connection via virgin router
Got it working in the end but since then I've had plenty of network issues and thumbnails not loading.
Trying to get live chat up isn't cutting it as they are beyond busy and don't fancy a massive call charge.
Think i might cut this 14 day cooling off period short.
Finding the UI rubbish and search function is pap. For instance i searched for grand designs and it just listed an on demand section rather than the programme itself which is still airing i believe in the future and all i wanted to do was set it to record the new series whenever it aired.
Nope too complicated i guess.
Got it working in the end but since then I've had plenty of network issues and thumbnails not loading.
Trying to get live chat up isn't cutting it as they are beyond busy and don't fancy a massive call charge.
Think i might cut this 14 day cooling off period short.
Finding the UI rubbish and search function is pap. For instance i searched for grand designs and it just listed an on demand section rather than the programme itself which is still airing i believe in the future and all i wanted to do was set it to record the new series whenever it aired.
Nope too complicated i guess.
Parents have just been offered a SKQ 1TB box upgrade from existing old Sky+ 160Gb box, installation was not discussed and they are just posting the box.
He has an old dish + dual lnb, is the Q compatible with this ? (plug&play)
and even if it is compatible maybe I should ask them to send a Quad lnb for multi-channel record, which may then need a new dish too for the lnb connection.
(I'll see if they will do a free install too)
Also, is it still prudant to ask for a hybrid lnb too, which I understand, would give simultaneous free-sat and enable him to continue with free-sat if he were to abandon sky.
(edit : if the new non-hybrid lnb will not drive a free-sat then old dual lnb may not drive q)
He has an old dish + dual lnb, is the Q compatible with this ? (plug&play)
and even if it is compatible maybe I should ask them to send a Quad lnb for multi-channel record, which may then need a new dish too for the lnb connection.
(I'll see if they will do a free install too)
Also, is it still prudant to ask for a hybrid lnb too, which I understand, would give simultaneous free-sat and enable him to continue with free-sat if he were to abandon sky.
(edit : if the new non-hybrid lnb will not drive a free-sat then old dual lnb may not drive q)
Yes you need a new LNB for Sky Q to work correctly.
Unlikely to need a new dish but if the engineer decides you do he will fit it for free anyway (did with my Sky Q Install, and all the cabling to the main Sky Q box as it was corroded at the LNB end).
Sky engineers have all been told to NOT fit hybrid LNB's anymore, as there have been issues with them and Sky don't want the hassle, there is no need for a hybrid to just run Sky so they will not fit them now.
Unlikely to need a new dish but if the engineer decides you do he will fit it for free anyway (did with my Sky Q Install, and all the cabling to the main Sky Q box as it was corroded at the LNB end).
Sky engineers have all been told to NOT fit hybrid LNB's anymore, as there have been issues with them and Sky don't want the hassle, there is no need for a hybrid to just run Sky so they will not fit them now.
May I ask what system you were used to previously if the UI and search on Sky Q is "rubbish" and "pap" ?
Certainly in my experience the UI is the best compared to anything, and the search has been fine for everything I have needed it for.
On another note looking forward to the firmware update due later this month early next, on Sky Q 2TB boxes, that will finally activate the voice search feature, upgrade to the ability to record six shows while watching a seventh, and for me the best of all, a new feature called "Sports Start Over" will be introduced, allowing you restart football matches and Formula 1 races from the start, even if you didn't set them to record or have them on series link.
Well they say a new feature but i is basically what already happens with films on Sky Cinema, but they are now rolling it out to live sports.
Well they say a new feature but i is basically what already happens with films on Sky Cinema, but they are now rolling it out to live sports.
Caporegime
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I rang my engineer on the install date (23rd Dec) and told him that my Landlord had stipulated it must be a Hybrid LNB (which was a white-lie) and he installed it and installed a new dish for no extra cost.
It is a rented property and the house doesn't get an aerial signal, and there was a dish here already when we moved in, so if I did move out and it didn't work with Freesat it would probably be attributed to me.
Anyway, not had any issues with the Hybrid LNB.
Thanks - it is possible it is corroded/water-ingress, and since more than >2 channel recording is broken, withut new LNB, then will ask for replacement
Sky presumably had to route a >3core cable, I am surprised if you cannot run a regular freesat off of one of the sky wideband lnb's though.
[wonder if these new lnb's serving two tuners are as good esp under any adverse weather conditions - but maybe they put higher end analog in the box]
Apparently January the 1st was the date from which they will no longer fit Hybrid LNB's, according to my daughters fiance who is a Sky engineer.
Sky's wideband LNB cannot run freesat as well as there will be clashes with the frequencies that are used, as there are 12 tuners in the 2TB box, (eight in a 1tb box).
Sky's wideband LNB cannot run freesat as well as there will be clashes with the frequencies that are used, as there are 12 tuners in the 2TB box, (eight in a 1tb box).