Slow nas uploads

bremen1874 · 13 Jun 2019 at 23:19

That's more like it. How does that change the speeds you were seeing to the NAS?

rebel rebel · 13 Jun 2019 at 23:20

11.5Mbps uploads to the nas from the Surface!

labcoattech · 14 Jun 2019 at 09:26

rebel rebel said:
11.5Mbps uploads to the nas from the Surface!

, have you used the scanner in 5Ghz mode to see what channels other routers are using?

bledd · 14 Jun 2019 at 11:17

rebel rebel said:
11.5Mbps uploads to the nas from the Surface!

This is still pathetically slow.

The cable going to your NAS from router, is it a proper 8 pin cable? What speed does the Synology show in..
Control Panel, Network, Network Interface, expand LAN1 'Network Status'

With an ethernet connection from your PC to your Synology you would get 110MB/s constantly. (~1000Mbps).

labcoattech · 14 Jun 2019 at 11:41

rebel rebel said:
11.5Mbps uploads to the nas from the Surface!

is this 11.5Mbps or 11.5MB/s?

As 11.5MB/s is around 100Mbps

rebel rebel · 14 Jun 2019 at 15:27

I'm getting a stress related headache. I can only say what the numbers on the screen say.

When fast.com says my Surface speed is this.

rebel rebel said:

And uploading to the NAS from the Surface says 11.MB/s over 2.4Ghz, is this still pathetic?

bremen1874 · 14 Jun 2019 at 15:30

11MBps is quite reasonable, 11Mbps is patetic (over a LAN connection).

As I said in post #2 the difference between bits and bytes matters.

It's like not knowing the difference between feet and inches https://www.youtube.com/watch?v=071cXxCNj5A.

rebel rebel · 14 Jun 2019 at 15:38

So does fast.com mean bits or bytes?

I'm really sorry to keep going on, I seem to have a severe mental block with this. I'm blaming the dialysis!

bremen1874 · 14 Jun 2019 at 15:42

Lower case b means bits. Uppercase B means bytes. There are 8 bits to the byte.

Broadband speeds are always quoted in bits.

Windows shows transfer speeds in bytes.

rebel rebel · 14 Jun 2019 at 15:43

Oh btw I've now connected the PC to a powerline and get speeds that almost match plusnets advertised speeds of 66 download.

bledd · 15 Jun 2019 at 04:07

Check on the Synology

rebel rebel said:
So does fast.com mean bits or bytes?

I'm really sorry to keep going on, I seem to have a severe mental block with this. I'm blaming the dialysis!

Please, no need to apologise, the NAS sounds like it's running at 100Mbps instead of 1000Mbps. Look at my earlier post to check the speed in the Synology control panel.

Powerlines will limit the speed to the NAS compared to a direct ethernet connection by the way..

Maybe draw out your network and say exactly how the NAS is connected to the router. A photo of the beach of the router may help

(some don't have gigabit ports on the back of them.

rebel rebel · 21 Jun 2019 at 05:04

Ok, sorry for no update. I've been having tests done at hospital and hadn't felt up to tackling this problem.

I was browsing the plusnet forums, and one of the experts replied to someone else having the same problem by saying..

The 10/100/1000 Mb is the speed the interface (network) is capable of running at, the higher the number the faster it can run. But this is only applicable to wired components and all of these components must have equal or better interfaces to get maximum throughput.

However, as you are using Wireless this is an instant bottle neck.

So it looks like the only way to get super speeds is to use Ethernet, which isn't possible as the router is in the hall and the PC is around 25ft away.

Would this give me grounds to leave Plusnet?

labcoattech · 21 Jun 2019 at 07:36

In simple term's no, as long as they are providing the advertised speed for the service you signed up for.

If you did decide to leave Plustnet and go with a different ISP how would that change things as you would still be connecting to the router via wireless from your PC / Laptop.

bremen1874 · 21 Jun 2019 at 09:31

It's almost always possible to use a cabled connection if you want to.

rebel rebel · 21 Jun 2019 at 14:49

labcoattech said:
In simple term's no, as long as they are providing the advertised speed for the service you signed up for.

If you did decide to leave Plustnet and go with a different ISP how would that change things as you would still be connecting to the router via wireless from your PC / Laptop.

From my limited knowledge, a better router would allow faster speeds through WiFi. And not stunt it like Plusnet does. I was looking to join Zen.

bremen1874 said:
It's almost always possible to use a cabled connection if you want to.

I have really thick walls so drilling is out of the question. And running a wire under the door and around the skirting boards would look tacky. Is there a more technical way of doing it that I don't know about?

bremen1874 · 21 Jun 2019 at 15:36

rebel rebel said:
I have really thick walls so drilling is out of the question.

More than a metre thick? If they're less than that you can buy SDS bits that'll reach.

If your walls are really thick then that's why your wireless is so bad. All wireless routers are limited to the same power levels. Moving to Zen and using the router they supply isn't going to change that. If you want a higher spec. router buy one, it'll still probably work out cheaper than moving to Zen.

2.4GHz wireless penetrates walls much better than 5GHz. With really solid walls you can basically writeoff 5GHz as an option.

labcoattech · 21 Jun 2019 at 15:37

Only other option is a power line adapter, something like NETGEAR PL1000-100UKS PL1000 Powerline 1000 Mbps for around £30

labcoattech · 21 Jun 2019 at 15:47

If you can draw a diagram of your network then I might be able to provide a better solution.

rebel rebel · 21 Jun 2019 at 15:57

bremen1874 said:
More than a metre thick? If they're less than that you can buy SDS bits that'll reach.

No I don't live in a nuclear bunker

they're 40cm thick. I remember the sky bloke having trouble when I first moved in. But even though that's possible I'd rather not have the wire going around the living room. Maybe I could move the PC against the wall where the router is the other side, if I don't find another solution.

labcoattech said:
Only other option is a power line adapter, something like NETGEAR PL1000-100UKS PL1000 Powerline 1000 Mbps for around £30

I have a TP-Link Powerline that has 500Mbps on it.

labcoattech said:
If you can draw a diagram of your network then I might be able to provide a better solution.

I will try to do that today.

I'm currently awaiting a call back from Plusnet about the home network speed restrictions their routers have, and whether I can leave for nothing. Current exit cost is £120, there is 12 months of a 18 month contract left.

labcoattech · 21 Jun 2019 at 16:02

Never heard of ISP's placing restrictions on the LAN side of things, are you able to provide any more information on this.