Smartwatch Thread (news/apps/updates)

[here2018]

Anyone managed to successfully claim for the Google voucher?
I keep getting the 'Unfortunately, you haven't selected an eligible purchase date. For more information, check our Terms' message, even though I actually purchased from Samsung on 15/08

Yes I am getting the same error. I purchased 16/08. Cannot get any further.

 

[evohicks]

Yes I am getting the same error. I purchased 16/08. Cannot get any further.

I've messaged support they are looking into it and said try again in 24hrs.

 

[deuse]

Anyone managed to successfully claim for the Google voucher?
I keep getting the 'Unfortunately, you haven't selected an eligible purchase date. For more information, check our Terms' message, even though I actually purchased from Samsung on 15/08

Same thing here.

 

[steve5424]

I can only get it to proceed by selecting the 11th Aug. Any date after that doesn't work. So maybe its a time since purchase thing, eg it might not work till Monday for me as bought on 14th.

 

[deuse]

I can only get it to proceed by selecting the 11th Aug. Any date after that doesn't work. So maybe its a time since purchase thing, eg it might not work till Monday for me as bought on 14th.

Strange way of doing it.

 

[steve5424]

I was tempted to just submit with the 11th as purchase date but they'd probably reject it?

 

[deuse]

Samsung has just told me to pick the 11th.

Lets try that.

 

[dale1uk]

Normally its X amount of days after purchase to prevent you claiming the reward and then returning the item

 

[pinkpound]

I can only get it to proceed by selecting the 11th Aug. Any date after that doesn't work. So maybe its a time since purchase thing, eg it might not work till Monday for me as bought on 14th.

Just claimed for the voucher they do make it a ballache tho as always with Samsung promo's

I purchased on the 11/08/21 @ 15:21 for reference

 

[deuse]

Just claimed for the voucher they do make it a ballache tho as always with Samsung promo's

I purchased on the 11/08/21 @ 15:21 for reference

I picked the 11th as well.

What a pain.

 

[evohicks]

I'll give it a few days then.

Edit: So I set 11/08/21 in and it went through, so we'll see what happens.

 

[steve5424]

I'll give it a few days then.

Edit: So I set 11/08/21 in and it went through, so we'll see what happens.

I did mention that earlier. Only the 11th works.

 

[here2018]

My galaxy Watch 4 studio came today. Just the studio band in the box. Watch comes with no band attached.

Where do you guys share your pictures from to upload here?

 

[steve5424]

Some use imgur.

 

[Ali195]

The strap is expensive but better designed than last years version. My black watch3 strap sides peeled after 6 months. It wasn't the leather but a plastic edging of sorts. In the end I just pulled the rest off, it didn't seem to serve a purpose. It's also far thicker, which I prefer.

 

[stoofa]

Claim site is all fixed - just ran through the claim for watches purchased on 14th & 15th without any issue.
You do get a "Sorry, serial number not recognised" error, but then you just click continue anyway and it continues.
I'm hoping I didn't misread the process, I've taken a photo of the front of the watch with my serial number & model number displaying as opposed to the rear of the watch - hoping that is accepted, it did seem to indicate that was OK.
Both claims submitted and I've received the "thank you......waiting to process.....check evidence......" emails for them both.

 

[here2018]

https://imgur.com/a/RDjdknR

Design Studio Box Contents

 

[steve5424]

Claim site is all fixed - just ran through the claim for watches purchased on 14th & 15th without any issue.
You do get a "Sorry, serial number not recognised" error, but then you just click continue anyway and it continues.
I'm hoping I didn't misread the process, I've taken a photo of the front of the watch with my serial number & model number displaying as opposed to the rear of the watch - hoping that is accepted, it did seem to indicate that was OK.
Both claims submitted and I've received the "thank you......waiting to process.....check evidence......" emails for them both.

I took a screenshot of the wear app screen showing the watch info.

Did you know you can actually take screenshot on the watch rather than taking a photo of the screen?

 

[pinkpound]

I took a screenshot of the wear app screen showing the watch info.

Did you know you can actually take screenshot on the watch rather than taking a photo of the screen?

Yes been like that for years on Samsung watches

 

[Ali195]

Yes been like that for years on Samsung watches

Well they got a picture of my hairy arm , which as I understand in parts of Asia will make them puke on sight. I had locals in Mongolia pulling on arm hair suggesting I shave it off .