So Thanks Microsoft

Tummy · 14 Jan 2009 at 15:44

Sent my xbox 360 off about two weeks ago to get fixed, really easy process, filling out an online form, UPS came and picked it up, got several emails updating me.

Received it this morning ! Hooked it all back up, And... three red rings again

thanks Microsoft !

Any Advice on what to do ? I'm not willing to buy another ( 2nd console already ) and I'm really disappointed with the service, sending me a broken console back.

Andybtsn · 14 Jan 2009 at 15:50

Gutted!

orderoftheflame · 14 Jan 2009 at 15:50

Tummy said:
Sent my xbox 360 off about two weeks ago to get fixed, really easy process, filling out an online form, UPS came and picked it up, got several emails updating me.

Received it this morning ! Hooked it all back up, And... three red rings again thanks Microsoft !

Any Advice on what to do ? I'm not willing to buy another ( 2nd console already ) and I'm really disappointed with the service, sending me a broken console back.

Call them up and complain, there's nothing more to it really..

Red and White · 14 Jan 2009 at 16:10

kick up a big fuss about it. they have had you waiting for 2 weeks and it comes back in the same condition, its not on really.

Tummy · 14 Jan 2009 at 16:18

I honestly don't know what to do about it, I just feel so let down at the minute.
I'll probably give them a phone call tomorrow morning ? Unless they will still be open ?

I've also sent them a polite email asking whats going on.

Noel Gallagher · 14 Jan 2009 at 16:18

LOL probably sent the same one back

Soulja · 14 Jan 2009 at 16:40

it wasn't modded in anyway was it? If not kick up a fuss and try and get something for free

dannyjo22 · 14 Jan 2009 at 17:34

Wow thats a bad service. You probably have been sent one of my many many old consoles

I sent one back today. I phoned them up at 11. They emailed the forum to me at 12. I phoned up the automated UPS service and it was picked up a 4.30.

Can't grumble with that really.

I'm gonna buy a 3rd one this week.

NokkonWud · 14 Jan 2009 at 17:42

Phone em up, complain, get it replaced. Sell it and buy a PS3.

Tummy · 14 Jan 2009 at 18:20

NokkonWud said:
Phone em up, complain, get it replaced. Sell it and buy a PS3.

Considering this.

LiE · 14 Jan 2009 at 18:22

I've heard Sony's customer service is good.

Tummy · 14 Jan 2009 at 18:26

I've also herd the consoles don't fail as much

and it has a blue ray player

Noel Gallagher · 14 Jan 2009 at 18:26

msm722 said:
I've heard Sony's customer service is good.

So is Nintendos.

Oh wait..

Whappers · 14 Jan 2009 at 18:45

Noel Gallagher said:
So is Nintendos.

Oh wait..

Yungstar 2006 · 14 Jan 2009 at 18:46

Tummy said:
I've also herd the consoles don't fail as much and it has a blue ray player

and on-line is ferEEEEEEEeeeeeeeeeeeee

BringTheRain · 14 Jan 2009 at 18:54

Ive had 5/6 360's sent back so far. Still not tempted to even consider buying anything else. Just one thing, i had my 360 back this week. It had RROD, i plugged it in and still RROD mega peed off. The console was really cold, i let it warm up. And tried again, and its been fine??

DanTheMan · 14 Jan 2009 at 19:26

Same just happened to my mate. Sent his 360 back a couple of weeks ago, got a replacement back todayand it RROD soon as he turned it on.

SiD the Turtle · 14 Jan 2009 at 19:32

orderoftheflame said:
Call them up and complain, there's nothing more to it really..

If I recall, someone around these parts complained about a similar issue and demanded a brand new replacement- and got one.

Tummy · 14 Jan 2009 at 19:40

SiD the Turtle said:
If I recall, someone around these parts complained about a similar issue and demanded a brand new replacement- and got one.

What did he say to them ?

SiD the Turtle · 14 Jan 2009 at 20:17

Don't know, but I'd guess he just said that it's not on that the repair only lasted a few days.