Definitely
Some hacker bought something on my ebay account !! WHAT!
- Thread starter Combat squirrel
- Start date
Definitely
I use ESET, i have tried many over the years and personally i found this to be the best, give it a go.
- Joined
- 7 Aug 2004
- Posts
- 11,260
Yes I spoke to ebay on the phone, they said they can only do two things right now:
1) Investigate this internally
2) I have to wait until the item is marked as 'dispatched' before i can submit a fraud claim on the account (for some reason)
Yet they also emailed me saying suspicious activity on my account.
I dont get it
Also emailed the seller saying i got hacked and didnt buy this, hoping they will just cancel it, but nothing yet.
Why would this have any impact on your credit rating? I really don't get why people make this assumption so often.
Even if it wasn't paying a bill, it's not a credit agreement so has absolutely nothing to do with your credit file.
You need to cancel the transaction via your bank. It's a transaction you do not recognise, get them to do something about it.
Come on, you did not get hacked. People keep telling you this and you're ignoring it.
i was listening to a report on bbc radio 4 about how many banks do not protect your money and that a huge amount of people have lost huge sums due to fraudulent activity - even people that duped staff in a bank and took out cash and the account holder didnt get it back, that has to be wrong when the bank made the error
Change all your passwords immediately, including your email and paypal password etc. Count yourself lucky it wasn't child porn or anything like that
(read a few years back about someone falling victim to the same thing but only it was more sinister purchases, the guy lost his job and house etc before he finally got acquitted for been innocent)
(read a few years back about someone falling victim to the same thing but only it was more sinister purchases, the guy lost his job and house etc before he finally got acquitted for been innocent)
- Joined
- 7 Aug 2004
- Posts
- 11,260
Not sure if sarcasm/ bad joke.
Simply, how did I apparently buy something when I was not on any of my devices........ I mean, I was not on the internet, not on my phone, pc, mac, nothing.........I get a msg on my phone i just paid for something that I had no idea I was buying.............I mean its pretty clearly not me, but it was on my account - this is the definition of fraud is it not - something happening you physically didn't do.
I've not fell for anything, as above, when I got the msg on my phone, i wasn't on my devices and also........... like im not thick, i would remember buying something!!!!! lol
What did you do last night ? Do you remember clearly if you bought a playstation, car, house ?
and they always say 'but I am so careful/clued up/the last person this should happen to'
hope it all works out OP, but as a couple of others have said, and I know it's tough given your situation, but try not a get hot headed when speaking with individuals on the phone or by email, be nice, get them on your side - get them to even fell sympathy for you and they will be infinitely more likely to go out of their way to try and sort this for you,
Deleted member 651465
Deleted member 651465
Can you issue a chargeback on the debit account?
Ring the bank and tell them it's unauthorised and wait for them to argue it out with PayPal. Start collecting evidence and keep on the eBay/PayPal about it being unauthorised.
Ring the bank and tell them it's unauthorised and wait for them to argue it out with PayPal. Start collecting evidence and keep on the eBay/PayPal about it being unauthorised.
The point is that what you're describing isn't being "hacked". Hacking isn't that, you're just describing fraudulent activities. Someone spending your money isn't getting hacked.
- Joined
- 7 Aug 2004
- Posts
- 11,260
Yeah that's what I will have to do.
Yes I am ranty on OCUK - I just needed to vent really as I am SO shocked this happened, distraught to be honest.
Read a ton of reviews, gone with bitdefender - well 30 day trial anyway, see how I go, removing Kaspersky now.
Ring the bank and lock your account.
Tell them you have had your details stolen and that you will come into bank to personally authorise payments from a said date, including all direct debits etc.
It will be loads of hassle with DD and salary etc but you can lock your account if you think your details have been compromised.
If the bank get funny arse tell them to cancel every single direct debit from now and every single payment made from the day you where compromised.
Make sure you have a passport handy and details then pop into another bank and open a new account the same day.
Tell bank A to screw themselves.
Start a fresh with bank B.
Phone every single person who has direct debit and explain, they will be very understanding.
The is always a way, screw the banks, Ebay and Paypal! I hate them with a passion!
Tell them you have had your details stolen and that you will come into bank to personally authorise payments from a said date, including all direct debits etc.
It will be loads of hassle with DD and salary etc but you can lock your account if you think your details have been compromised.
If the bank get funny arse tell them to cancel every single direct debit from now and every single payment made from the day you where compromised.
Make sure you have a passport handy and details then pop into another bank and open a new account the same day.
Tell bank A to screw themselves.
Start a fresh with bank B.
Phone every single person who has direct debit and explain, they will be very understanding.
The is always a way, screw the banks, Ebay and Paypal! I hate them with a passion!
- Joined
- 7 Aug 2004
- Posts
- 11,260
Ring the bank and lock your account.
Tell them you have had your details stolen and that you will come into bank to personally authorise payments from a said date, including all direct debits etc.
It will be loads of hassle with DD and salary etc but you can lock your account if you think your details have been compromised.
If the bank get funny arse tell them to cancel every single direct debit from now and every single payment made from the day you where compromised.
Make sure you have a passport handy and details then pop into another bank and open a new account the same day.
Tell bank A to screw themselves.
Start a fresh with bank B.
Phone every single person who has direct debit and explain, they will be very understanding.
The is always a way, screw the banks, Ebay and Paypal! I hate them with a passion!
Thanks dude
I already locked the account last night thankfully, verified today, card wouldn't work.
My status is:
1) Paypal via email don't want to know and don't care they keep saying nothing is up with them and the transaction was legit.
2) Ebay are investigating it
3) Banks locked my card
4) Changed my PC security now.
5) Spoke to wise people - they say iv done all I can, its a waiting game on ebays investigation now.
Deleted member 651465
Deleted member 651465
You can have the best antivirus in the world and it won't stop user error. I'd keep the money and just be more mindful of "forgot your password" or "your account needs verification" emails.
Why havent you contacted the "seller" and informed them of this? they could then process a refund?
if it was the "seller" who did all this then they simply wont post anuthing, thus you can claim no delivery and get a refund.
either way you dont loose out.
if it was the "seller" who did all this then they simply wont post anuthing, thus you can claim no delivery and get a refund.
either way you dont loose out.