During the Syrian civil war, the shabiha have been accused by Syrian locals and the foreign press of attacking and killing protesters. In March 2011, activists reported that Shabiha drove through Latakia firing at protesters in cars armed with machine guns, and then later of taking up sniper position on rooftops and killing up to 21 people. It was reported by local activists that on 18 and 19 April that the shabiha and security forces killed 21 protesters in Homs.
In May, Foreign Affairs reported that the shabiba joined the Fourth Division and attacked civilians in the cities of Banias, Jableh, and Latakia." A month later in June, witnesses and refugees from the northwestern region said that the shabiha have reemerged during the uprising and were being used by the Syrian government to carry out "a scorched earth campaign [...] burning crops, ransacking houses and shooting randomly." The Washington Post reported a case in which four sisters were raped by shabiha members.
In June 2012, shabiha members received up to $130 a day for cracking down on protesters. Many shabiha were described by locals as having shaved heads, thin beards and white trainers. It was also reported by Syrian locals that some elements in the Shabiha were contemplating plans to clear Sunni Muslim villages from the Alawi northwest in the hopes of creating an easily defendable rump state. One militiaman said he was ready to kill women and children to defend his friends, family and president: "Sunni women are giving birth to babies who will fight us in years to come, so we have the right to fight anyone who can hurt us in the future".
In July, a captured alleged shabibha member admitted looting and murder, stating that it was for "money and power".
Alleged role in Houla massacre
On May 25, 2012, 78 people, including 49 children, were killed in two opposition-controlled villages in the Houla Region of Syria, a cluster of villages north of Homs. While a small proportion of the deaths appeared to have resulted from artillery and tank rounds used against the villages, the foreign press later announced that most of the massacre's victims had been "summarily executed in two separate incidents", and that witnesses affirmed that the Shabiha were the most likely perpetrators. Townspeople described how Shabiha, from Shia/Alawite villages to the south and west of Houla (Kabu and Felleh were named repeatedly), entered the town after shelling of the ground for several hours. According to one eyewitness, the killers had written Shia slogans on their foreheads.The U.N. reported that "entire families were shot in their houses", and video emerged of children with their skulls split open. Others had been shot or knifed to death, some with their throats cut.
The fifteen nations of the U.N. Security Council unanimously condemned the massacre, with Russia and China agreeing to a resolution on the Syrian civil war for the first time. The U.S., U.K., and eleven other nations–the Netherlands, Australia, France, Germany, Italy, Japan, Spain, Bulgaria, Canada and Turkey–jointly expelled Syrian ambassadors and diplomats.
Alleged role in Al-Qubair massacre
Another massacre was reported but not investigated by local villagers and activists to have taken place in the Syrian settlement of Al-Qubair on June 6, 2012, only two weeks after the killings at Houla. According to BBC News, Al-Qubair is a farming settlement inside the village of Maarzaf.
According to activists, 28 people were killed, many of them women and children. The day after the massacre, UNSMIS observers attempted to enter Al-Qubair to verify the reports, but were fired upon and forced to retreat by Sunni armed militia that have entered the city the day before. Victims were reportedly stabbed and shot by shabiha forces loyal to the government of Bashar al-Assad, according to the victim's families.
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