The ASRock thread [support/feedback/etc]

AsrockMB · 30 Mar 2017 at 17:24

swfc247 said:
just contacted them in regards to my pre-order for the K4....informed it is a week or so away !

Yeah, sorry - not all models in this shipment either.

rolypolyman said:
How are Biostar regarded these days for motherboards?

You don't see them on the OCUK forums, do you?

(Sorry about the lack of K4s in this shipment though - sad to see you go.)

Furbs · 30 Mar 2017 at 17:59

Swapped my Pro gaming for a taichi and collected from ocuk. Now my only problem is i am not sure i have a pen drive to put windows on..... Doh!

rolypolyman · 30 Mar 2017 at 18:45

AsrockMB said:
Yeah, sorry - not all models in this shipment either.

You don't see them on the OCUK forums, do you?

(Sorry about the lack of K4s in this shipment though - sad to see you go.)

Maybe not but they are for sale on caseking de. Yeh I'm sorry too but I was annoyed that the top model shipped but not the middle range, conspiracy theory.

swfc247 · 30 Mar 2017 at 20:30

Someone must have known prior to arrival that the K4's weren't part of the shipment. I've had all the gear now for 3 weeks and still no date for a board. Cancelling my K4, ordering the MSI Carbon, (the Taichi is just too expensive for my needs) can't just keep waiting and waiting.

HoneyBadger · 31 Mar 2017 at 08:42

I've just ordered an ASRock Intel Z270 SuperCarrier 4-Way SLi Kaby Lake ATX Motherboard - Excited!

Sencha · 31 Mar 2017 at 09:40

Why are the gears on the Taichi all random? I mean I could deal with totally random but its like they've tried to connect them together and its been done by a five year old. Really bugs my OCD

great board though.

AsrockMB · 31 Mar 2017 at 12:39

swfc247 said:
Someone must have known prior to arrival that the K4's weren't part of the shipment. I've had all the gear now for 3 weeks and still no date for a board. Cancelling my K4, ordering the MSI Carbon, (the Taichi is just too expensive for my needs) can't just keep waiting and waiting.

Somebody definitely did know, but not us handling the social bits for the UK. Sorry if you felt misled, we've acted on and conveyed the info the sales people have given us.

HoneyBadger said:
I've just ordered an ASRock Intel Z270 SuperCarrier 4-Way SLi Kaby Lake ATX Motherboard - Excited!

We're excited too. Do share pics once you receive it, will you?

Sencha said:
Why are the gears on the Taichi all random? I mean I could deal with totally random but its like they've tried to connect them together and its been done by a five year old. Really bugs my OCD great board though.

It may well be just to mess with people's OCDs. In fact, it's starting to bug us now that you mention it.

Zhuni · 31 Mar 2017 at 12:46

It's a great looking board overall! But that bit does bug me a little

ots3go · 31 Mar 2017 at 14:19

I caved; upgraded to the in stock Taichi.

Furbs · 31 Mar 2017 at 14:56

I

Zhuni said:
It's a great looking board overall! But that bit does bug me a little

I now hate you... It can not be unseen. Should be finishing my taichi build tonight after another after work stop off at OcUK.

Zhuni · 31 Mar 2017 at 15:31

Hopefully they'll fix it with a bios update

HeX · 31 Mar 2017 at 19:45

ots3go said:
I caved; upgraded to the in stock Taichi.

Same, my will is broken, ordered a Taichi >_<

rolypolyman · 31 Mar 2017 at 20:14

That was their plan all along, I knew it. Lol

Furbs · 31 Mar 2017 at 20:19

rolypolyman said:
That was their plan all along, I knew it. Lol

Well i downgraded so there is some balance

nkuk · 31 Mar 2017 at 21:44

Sencha said:
Why are the gears on the Taichi all random? I mean I could deal with totally random but its like they've tried to connect them together and its been done by a five year old. Really bugs my OCD great board though.

Arrgh! Its in the graphics in the BIOS too... I also can't unsee it now

nkuk · 31 Mar 2017 at 21:50

I have to say I've been super impressed with Asrock support, I have a Logitech G510 keyboard that was working fine on my old PC but was only recognised after booting into the OS on my new system. To boot into the BIOS I had to use another keyboard. I emailed their support and someone acknowledged the problem and said they would report it to the engineers in Taiwan. The very next day I got an email back saying they had reproduced and fixed the issue, and attached a new BIOS. I now have 1.95 BIOS installed which is newer than the beta version on the website. I was expecting it to take ages, or to not get fixed at all.

Chewie · 31 Mar 2017 at 22:16

Taichi received today, looks amazing!

Gskill memory and Corsair AM4 bracket to be delivered next.

Monday shall be Ryzen day!

Vish Petrol · 1 Apr 2017 at 00:44

Chewie said:
Taichi received today, looks amazing!

Gskill memory and Corsair AM4 bracket to be delivered next.

Monday shall be Ryzen day!

Which g skill ram did you go for?

Chewie · 1 Apr 2017 at 01:57

I went for 2x8Gb PC3200 Trident Z CL15 as the Flare X PC3200 are still unavailable. They're supposed to also be based on the famous Samsung B die chips so fingers crossed they will work just fine.
Worst case scenario I'll send them back and wait for the Flare X.

By the way received the Taichi this afternoon, very impressive looking board!

epc1 · 1 Apr 2017 at 11:19

Chewie said:
I went for 2x8Gb PC3200 Trident Z CL15 as the Flare X PC3200 are still unavailable. They're supposed to also be based on the famous Samsung B die chips so fingers crossed they will work just fine.
Worst case scenario I'll send them back and wait for the Flare X.

By the way received the Taichi this afternoon, very impressive looking board!

Great looking board!, share some pictures of the memory as well!