The Asus ROG SWIFT PG278Q – a 27” 1400p 144Hz Monitor with G-SYNC

mmacarthur · 28 Dec 2014 at 10:52

Don't get me wrong the monitors great in terms of smoothness, the best yet great for gaming, its just I'm pretty sure my back light bleed is well above the norm and given the premium price tag I think it maybe worth trying to replace it.

alex_123_fra said:
Mine's fine. I love it. Gibbo did say they have more returns on this than they'd like (approx 10%) but that is likely as people who spend £600+ demand a perfect product.

This^

alex_123_fra · 28 Dec 2014 at 11:03

mmacarthur said:
Don't get me wrong the monitors great in terms of smoothness, the best yet great for gaming, its just I'm pretty sure my back light bleed is well above the norm and given the premium price tag I think it maybe worth trying to replace it.

This^

I had some backlight bleed too which was fixed by gently rubbing the panel with a microfibre cloth. The more use it gets, the better it seems to become.

mhvcbv · 28 Dec 2014 at 11:05

mine works great and its from the returns £499

whyscotty · 28 Dec 2014 at 14:58

Dicehunter said:
Reading through this thread, although it's taken a while, It seems this monitor is kind of faulty for most people

You usually only get posts/threads from people having issues.

Stanners · 29 Dec 2014 at 10:42

Mine is fine. Like whyscotty said, people without problems tend not to post saying all is well!

ChrisJSY · 29 Dec 2014 at 17:03

whyscotty said:
You usually only get posts/threads from people having issues.

Stanners said:
Mine is fine. Like whyscotty said, people without problems tend not to post saying all is well!

That's true, but what's also true is when it keeps happening over and over with the same problems on the same device.

I thought mine died last night, I heard of people having blurry screens all of a sudden. I get up this morning and turn the screen on and everything is blurry, like every other horizontal and vertical pixel had all shifted a few up and right.
Having my best friend also have the same issue with the screen (although not seeing how his was compared to mine)I thought well typical, only had it 4 weeks!
A restart fixed it though, so not sure where the issue lies and hopefully something random and temporary. Otherwise very happy, not a single pixel dead or anything.

Oh look what I found a few pages back - looks like I should be expecting a fault soon.

cHk4 said:
Yesterday I went away from my computer and turned off my monitor. Came back a few hours later and turned it on and it was the most pixulated mess I've ever seen in my life, I had to reboot my PC in order to get it back to looking normal, wtf?

acampbell said:
This is exactly what happened to me before things started going drastically downhill!

Be on the lookout for what looks like interference on solid colour, blurred text, horizontal banding and (if you're as unlucky as I was) flickering white 1px thick lines across the width of the monitor.

I really hope you're luckier than I was.

It's really hard NOT to find a page with a problem.

Tonester0011 · 29 Dec 2014 at 17:25

1000+ of these monitors have sold, there's a handful of people in this thread shouting about the problems they have. That's how small the problem is.

The return rate is higher than expected, however.

chaparral · 29 Dec 2014 at 17:31

Tonester0011 said:
The return rate is higher than expected, however.

I think the main reason the return rate was higher than expected was because people payed £600 to £700 for it they expected it to be perfect..

ChrisJSY · 29 Dec 2014 at 17:54

Ah that's the excuse! Not the faulty product but the price.
Okay that's sensible. :rolleyes:

Anything, any price, if it's broken and keeps on breaking with other people in quite a similar and specific fashion is nothing to be overlooked.

Tonester0011 · 29 Dec 2014 at 18:08

I think you're missing Chaparral's point. I don't really agree with the whole 'i paid £xxx so i expect nothing wrong' I'm happy to let slide the off minor defect irrespective of price, but i'm in the minority according to this thread tbh.

He means, something that would otherwise be overlooked and lived with on a £200-300 monitor is now no longer acceptable because the price is £600+ and that's bringing up the return rate.

ChrisJSY · 29 Dec 2014 at 19:30

Tonester0011 said:
I think you're missing Chaparral's point. I don't really agree with the whole 'i paid £xxx so i expect nothing wrong' I'm happy to let slide the off minor defect irrespective of price, but i'm in the minority according to this thread tbh.

He means, something that would otherwise be overlooked and lived with on a £200-300 monitor is now no longer acceptable because the price is £600+ and that's bringing up the return rate.

I'm absolutely not missing the point.

ChrisJSY said:
Anything, any price, if it's broken

It doesn't matter what it is nor how much it is.
A defect is a defect is a defect, end of.

If I paid £200-300 for a monitor and it had problems I'd expect 100% the exact same level of compensatory replacement. What it comes down to ultimately is OCUK's policy and after a minimum time, Asus. I work in exactly the same industry and have to offer the same back. Be that £9 headphones or the £600 aforementioned monitor. If it's broke as a buyer new, or develops faults outside of what's reasonable to expect an end user to do they have rights regardless of price. I have to deal with unhappy customers, but I'm also a person who deals with it myself as well. Ultimately I get blamed, as does ocuk for the manufacturers faults, things people never give a **** about.

3 Years is pretty good though, I just hope it doesn't happen to me any time soon, or the same problem multiple times.

Tonester0011 · 29 Dec 2014 at 19:52

Nah, clearly missing the point.

chaparral · 29 Dec 2014 at 19:55

ChrisJSY said:
I'm absolutely not missing the point..

Yes you are as I did not mean about faulty monitors...

I meant the things that don't make this monitor perfect like the bad U/D viewing angles, Colours not being as good as IPS etc..Lots of owners has returned this monitor because of these two things..

f1racer · 29 Dec 2014 at 23:28

I purchased and received from OCuk one of these monitors on the 19th Dec (with 2 GTX970's) and it is fantastic. No dead pixels, bleed or faults. After using a HP 2475 for many years, the picture on the Swift is just excellent! Just thought I'd post here as like others I was a little worried before it came...

ChrisJSY · 30 Dec 2014 at 11:36

chaparral said:
Yes you are as I did not mean about faulty monitors...

I meant the things that don't make this monitor perfect like the bad U/D viewing angles, Colours not being as good as IPS etc..Lots of owners has returned this monitor because of these two things..

Oh push off, you didn't even say that in your post.
Explain yourself better next time.

Tonester0011 said:
Nah, clearly missing the point.

Same advice, if you meant something other than the price, say it.

Don't say "you missed the point" when you had non to begin with.
If you meant people are returning it because of "x/y/z" then say it, I can't read between your imaginary lines.

Tonester0011 · 30 Dec 2014 at 17:00

Still missing the point.

It's quite clear what i meant, and even stated i don't agree with it. I'm happy to live with a few niggles. If they're minor then by fact of that alone they're not worth moaning about, so not really a fault ;O

Tonester0011 said:
He means, something that would otherwise be overlooked and lived with on a £200-300 monitor is now no longer acceptable because the price is £600+ and that's bringing up the return rate.

andybird123 · 30 Dec 2014 at 18:18

As tonester says, all monitors are a compromise, there is no such thing as a perfect monitor,

backlight bleed, ips glow, viewing angles, gamma shift, motion blur are all issues that affect different monitors to a certain extent, how willing you are to accept each of these determines which type of monitor you buy, the swift has exceptionally good motion clarity but depending on usage and how willing people are to fiddle with the settings could mean that some people are returning the monitor because it doesnt match their expectations, not because it is "faulty", it just has qualities that they arent willing to work around by configuring it properly

CapitalOne · 2 Jan 2015 at 14:59

Hi all.

2 hours in and this monitor is really impressive. BF4 is very good and certainly in long range sniping my aim magically got better. Maybe because my wallet is that much lighter I am more balanced??

easyrider · 2 Jan 2015 at 22:17

I'm seeing price drops on this....does this mean a new model is coming ?

All seems very fidgety in the monitor world right now and I want an upgrade ASAP

andybird123 · 2 Jan 2015 at 22:48

easyrider said:
I'm seeing price drops on this....does this mean a new model is coming ?

All seems very fidgety in the monitor world right now and I want an upgrade ASAP

Probably not a new model as such, but the high price originally was due to supply constraints and high demand, that has eased now and there is a similar monitor coming from Acer so it is dropping to a more normal price