The Asus ROG SWIFT PG278Q – a 27” 1400p 144Hz Monitor with G-SYNC

Not sure if it was alcohol induced paranoia but I could have sworn the image on screen looked slightly cross hatched last night?
 
Ok I'm lying here in my food coma and I've been watching it. It turns itself on and searches for a signal, then goes into standby because my pc is off. 15-20 mins later it switches itself off. 15-20 mins later rinse repeat..

I assume this is a valid reason for RMA?
 
Having the exact issue you mentioned Andybird, OCUK stating that my warranty starts from the invoice date rather than when I received the replacement monitor, pretty shocking really, also can't find any information on the site stating this. Realistically, I've received 3 defective monitors, at the grand cost of £630, will likely have to pay some expense on top if it has to be sent to Asus, and they've all had issues, not particularly fair in all honesty and just feel like I haven't had a monitor that's fit for purpose.I don't even want to use my brand new system because of it, it's so frustrating. Give my current one to an epileptic which flickers and flashes at anything above 60H, and they'd be on the floor.
 
Big Boss94 said:
Having the exact issue you mentioned Andybird, OCUK stating that my warranty starts from the invoice date rather than when I received the replacement monitor, pretty shocking really, also can't find any information on the site stating this. Realistically, I've received 3 defective monitors, at the grand cost of £630, will likely have to pay some expense on top if it has to be sent to Asus, and they've all had issues, not particularly fair in all honesty and just feel like I haven't had a monitor that's fit for purpose.I don't even want to use my brand new system because of it, it's so frustrating. Give my current one to an epileptic which flickers and flashes at anything above 60H, and they'd be on the floor.
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I would talk to someone and point out that effectively you've not had an acceptable monitor at any point so the 28 days DOA period (nor the 14 days has never run it's course through no fault of yours and that you want a full refund, not a replacement

you can then re-order on a fresh invoice to get the full warranty period you are entitled to

SOGA:
All goods must be:
as described, of satisfactory quality and fit for purpose

Under the Sale of Goods Act, the retailer must either repair or replace faulty goods 'within a reasonable time but without causing significant inconvenience'.

I would say they have failed under the reasonable time and without significant inconvenience, I would also say you've been more than fair in informing them within a reasonable time.
You are entitled to a refund "minus an amount for the usage you've had of the goods (called recision)", however as you've never been in possession of a non-faulty item I would say they can't do that either.

If OCUK won't just get on and do it then send everything you have off to the credit card company and they will.
I would be surprised though as OCUK are normally really good on CS.
 
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OptimaLnrg said:
I've noticed that my Swift is turning itself on (not from standby). I came home just now and it was one standby - last night it woke me up when it came on.

ROG Swift Skynet edition?
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OptimaLnrg said:
Monitor turned itself on again last night.:eek:
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Just had the power go off completely for a few minutes (extremely high winds) and when it came back the Swift lit up full logo sequence then after a few moments went into standby (was off before but plugged in) so possible your getting momentary loss of power or a brown out that is enough to reset the Swift.
 
I considered a brown out, but we're not having problems with any other electronics. It makes no sense for it to turn itself on and off.

When I'm using it it's fine - doesn't turn off randomly etc.

Can't help but think this is a prelude to something worse..
 
I've got really bad black light bleed in the lower left hand corner that I can see a lot of the time and not just on dark backgrounds; I always had some back light bleed which I know is part of the technology used in this screen but this seems to be much worse than when I first bought the monitor and it also flickers like mad in the same corner, mostly evident when games are on loading screens.

Now if this was a £200 monitor I'd probably be willing to let it go and just put up with it but as it is I'm not really happy given what I paid for the SWIFT. Has anybody had any similar issues with this monitor and do I return the monitor to OC or Asus given that I've had it since August 26th.?

https://dl.dropboxusercontent.com/u/13658836/Elite%20Dangerous/VIDEO0056.mp4
Video of the problem taken with my phone
 
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With gsync on some games flicker on loadscreens, etc. if the framerate drops under 30. If its flickering with gsync off definitely a problem.
 
Well that's the flickering issue 'resolved' the back light bleed is still distractingly bad though, worst I've ever seen and on such an expensive monitor, what to do...
 
mmacarthur said:
Well that's the flickering issue 'resolved' the back light bleed is still distractingly bad though, worst I've ever seen and on such an expensive monitor, what to do...
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Assuming that was partly in reply to my post its not really "resolved" heh I'm not sure its really acceptable that they thought it ok to release gsync in that state on these monitors.

What brightness level do you use? IIRC I'm at 52 and don't have any real problems with bleed aside from a minimal amount around where the OSD controls are.
 
Really? Not sure about that. I know of two others and myself who are more than happy with ours. Probably my best purchase of 2014. Most TN panels will have bleed. The 4K ones are awful for it. Some will be far worse than others though. If it's bad enough you can DSR / RMA.
 
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I love mine, no issues.

Think I'd got used to it though so yesterday I unplugged it and tried the games I normally play, Far Cry 4, DA Inquisition and Talos on my 27" IPS 60hz Dell U2711 second monitor and wow.

Forgotten how good this monitor actually is, it's astoundingly jaw droppingly good.
 
mmacarthur said:
Well that's the flickering issue 'resolved' the back light bleed is still distractingly bad though, worst I've ever seen and on such an expensive monitor, what to do...
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I would get another that looks awful. I would have expected that kind of bleed on an IPS panel as they suffer from it quite easily but all my TN's have had perfect backlighting including 24" 1080p, 27" 1080p, 28" 4k and the swift. Not a hint of a backlight issue on any of them. Only had bleed on the 2 IPS monitors i've had. Get another one for sure, it should be a perfect backlight uniformity at around the 50 setting for instance, do not accept this at all.
 
Dicehunter said:
Reading through this thread, although it's taken a while, It seems this monitor is kind of faulty for most people :(
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Like most products it's going to be the people that have problems that shout the loudest. I'm sure OCUK have solid 100's of these monitors and you are only seeing a handful of people in this thread with real issues.
 
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