Nothing mate. Have even PM'd a community dev from Massive and he cant speed up the process....but Twirly found proof of Enthic talking to him when he got banned and funnily enough he got unbanned over the weekend.
Not even an acknowledgement of the ticket being looked at.
On ther other hand, new account not has two characters with 100% and level 30 lol! 56 hours!
So im going to keep both accounts but im not giving up on my main, its the damn principal of the matter.
Going to today and raise an official complaint with them if I dont get a ticket update by 1pm our time.
definitely keep fighting the ban - its shocking that nothing has been done by now
if you havent already then i would post about it on their twitter/facebook, sometimes if its seen publicly they will react quicker