The increasing incompetence of companies

Jono8 said:
As you get older, you realise that most people are useless, and most companies are run badly, and run by morons. Most likely due to nepotism and the fact that people who talk the talk, rather than walk the walk get jobs high up in companies.

Almost everything i do these days is a complete hassle due to it being done incorrectly.
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Sounds like the company i work for lol, we had a team of pretty talented people working on the online part of the supermarket, from developing the website to actually launching it and building the database. Then some relative needs a job (zero experience, zero talent) comes in and basically everyone gets repurposed and this guy takes over by himself and some of his "friends" eventually the website and service goes down after numerous complaints and backlashes. For those of us who don't like our new jobs, we get 2 choices.. suck it up and or leave.

Absolutely hated that guy for destroying what we built.
 
soundb0y said:
Definitely noticing a lot more totally incompetent people about nowadays as well as businesses.

So many people just seem absolutely clueless
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The first generation that weren’t educated, just taught to pass tests at school and university are now employed in team leader/junior management roles and it’s going as well as expected.
 
mmj_uk said:
If the EU is to blame I'd say it's more because UK companies have had a huge surplus of workers to fill positions with, they could afford to treat employees (even Eastern Europeans) poorly and pay peanuts knowing that they can be easily replaced and as a result employees are unhappy and you have high turnovers of staff. If we reach a point post-Brexit where employers are struggling to fill positions due to worker shortages they'll treat employees better and pay more, as result you'll have happier workers and a lower turnover and therefore more experienced staff.
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Yes that surplus was a result of EU FoM. As a result those in minimum wage jobs are not nurtured up a career path so if the conditions are poor people move to other companies and that high rate of churn means companies don't retain experience. I call it the McDonalds effect. It's a hard line capitalist approach straight out of America where the bulk are an employee number on the payroll, a cheap polyester uniform, basic training manual and in theory instantly replaceable. All part of a short sighted accountants / capitalist approach that fails to value the difference in well skilled and motivated staff because it's focus is purely on reducing costs to return more to shareholders. On top of this there's probably been years of reducing management positions to further reduce costs so you have fewer managers overseeing a less skilled workforce, exactly the opposite of what's needed.
 
Along a similar line something I find annoying is the increasing way companies try to talk like they know what their customers want, when generally they don't have a clue and just done some hard data analysis, but with the same message are also trying to condition their customers or would be customers to what they company wants them to do - basically telling the customer what they should be thinking. Sadly far too many people seem to be receptive to it.

Especially with a lot of dumpster fire games/software releases lately where they attempt to gaslight people into believing it is actually a good game/software.
 
Demon said:
Some good rants that are all to familiar..

Out of interest, I just checked the Oculus website, and oddly, 'find a retailer' for a Rift S has OCUK listed, but 'find a retailer' for a Quest 2 does not show OCUK.. Weird..
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Yes, I noticed this as well, hence why I didn't push it too hard with Oculus, but when I raised the warranty request with OcUK (who incidentally were fantastic and issued an RMA within 10 mins of me posting in the CS forum), I queried it and was told they definitely were and had a direct account with Oculus!

Terminal_Boy said:
The first generation that weren’t educated, just taught to pass tests at school and university are now employed in team leader/junior management roles and it’s going as well as expected.
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Exactly the reason I stopped teaching, and all part of the govt.'s genius policy to increase the number of people going to university (and general level of education). A great idea in theory, but implemented as to be expected by our incompetent leaders (I guess if everyone else is just as **** it makes them look better in comparison :D).
 
Terminal_Boy said:
The first generation that weren’t educated, just taught to pass tests at school and university are now employed in team leader/junior management roles and it’s going as well as expected.
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Someone explained this to me with a jelly mould. In the old days, you had a jelly mould that held 500ml of jelly liquid and had a 2 litre jug of liquid. So the exam contained only a quarter of areas covered. Now this jug is 500ml. Plus get told exactly what the questions are. Most of the lessons are padded out too.

No wonder exam grades are increasing. Go back to 2-3 exam papers after two years and don’t tell students what the questions are. So makes students to do proper revision instead of reading a couple of sheets over and over again and practice responding to answers.


I have asked questions to people who got A in GCSE and/or A level History and they don’t know the answer! As they only were taught very limited history. My GCSE in History which I took in 1997. All I did was 1919-39. How can anyone class a qualification in history covering just 20 years, is a mystery.
 
cheesefest said:
Someone explained this to me with a jelly mould. In the old days, you had a jelly mould that held 500ml of jelly liquid and had a 2 litre jug of liquid. So the exam contained only a quarter of areas covered. Now this jug is 500ml. Plus get told exactly what the questions are. Most of the lessons are padded out too.

No wonder exam grades are increasing. Go back to 2-3 exam papers after two years and don’t tell students what the questions are. So makes students to do proper revision instead of reading a couple of sheets over and over again and practice responding to answers.


I have asked questions to people who got A in GCSE and/or A level History and they don’t know the answer! As they only were taught very limited history. My GCSE in History which I took in 1997. All I did was 1919-39. How can anyone class a qualification in history covering just 20 years, is a mystery.
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To be fair, compressing 20 years worth of events into 2 years worth of learning is hard enough, never mind the 5,000 odd years of recorded human history! For such a broad subject, at GCSE or A Level it's more of a general overview - you're not really going to get a chance to specialise until college/university. If you asked an expert in Ancient Greece some obscure facts about WW1 they're unlikely to have an answer, conversely, ask a WW1 expert something about Ancient Greece and they'll look at you like you're mad, even though both fall under the blanket term "history". It's like asking an "IT professional" the correct way to deploy group policy to a corporate domain. If that "IT professional" is an infrastructure and domain engineer, then of course they will be able to answer you, if they're a web developer then they probably won't have a clue!

What things like GCSE/A-Level history should teach is the basic fact finding skills - where/how to research, how to verify the accuracy & authenticity of historical accounts etc. but that's far harder to a) teach, and b) assess, so the focus of both learning and exams is memorising dates and events, which is basically useless other than as a test of memory.
 
arknor said:
most companies completely stopped customer service during covid
you couldn't even complain to most supermarkets
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My Sky box played up in early April last year. Rang Sky and they were only dealing with sales and vulnerable customers. Phone kept being kept cutting off. So pressed the options for sales. Explained my situation to the CSA and she transferred me to retentions who gave me a free engineer visit and deals.

The TV is a lifeline for majority of people during the lockdowns. Unless watched the news and other Covid programmes, it was (and still is) a form of escapism.
 
So get this.

Get back from work and there's a flag post outside my place advertising my property is now up for let!

And by outside, I mean they've gone and bolted it onto my metal garden/patio frame that surrounds the door, by drilling into the damn thing!

Absolutely livid. Rang my mortgage company and of course, nothing but lulwut.

Connells are gonna ******* get it in the morning.
 
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Seems to be getting worse. So far this month:

LG sent an engineer to fix my washing machine (control panel isn't working properly). Didn't send him with any parts, so he basically looked at the machine, confirmed what the photo I sent to them when logging the ticket showed, and left again without fixing it. Supposed to be coming back today and hopefully will actually fix it, but not holding my breath.

Trains cancelled Saturday (both morning and afternoon)
Trains cancelled Sunday morning

To be honest, these days it's more of a surprise when the trains do actually run (and actually being on time is a once-a-month occurrence)

Expecting a parcel today, but UPS tracking is showing: "Due to operating conditions, your package may be delayed." (i.e. "we done ****** up")

Now Morrisons are advising I have a substitution in my shopping - basically the exact same item, but half the size for exactly the same price. Maybe the person doing the substitution could have used their brain and realised if I wanted to pay double the amount for the exact same thing I would have order my shopping from Waitrose? Why not instead substitute it for a like-for-like item (which I can see they have in stock). I fully understand that items go out of stock, and sometimes need to be swapped out, but my god use some ******* common sense when doing it?!

AARRGH /rant
 
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My friend lost her Lloyds debit card. Rang Lloyds to replace it. The operator kept asking her what was the long number on her card. She kept explaining that she doesn’t have the number. Quoted the last four numbers as receipt in bag had this. Still no joy.

Went to the branch 15 miles away and got it sorted there and then.
 
Parents ordered a new drawer for washing machine as hardly could open it. Bosch sent it in two parts - drawer and front panel. Why couldn’t send both together is another story.

Drawer part arrived no problems. Still the front panel not there after returning from holiday. No card from UPS either. Dad rang UPS and the parcel tracking number was conpletely different to one Bosch suppled. Said it was sent to the nearest UPS collection point - a newsagents. Dad went there and all the parcels from UPS, Collect Plus etc all in a messy pile at the back of the tills.

Dad got the package at last. He tried to post the padda bag through the letter box and fitted. Why couldn’t the UPS driver posted it?
 
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