Yeh im by no means saying that the other party arent to blame at times, I just think the whole process could be streamlined and made more efficient.Biggest problem with house buying/selling are buyers/sellers. Easy isn't it to blame the other side of the fence.
If people could fill in paperwork properly solicitors wouldn't have to waste time asking 3 times. If people could sign documents where they are told solicitors wouldn't have to waste time sending new copies out. If people could find copies of documents they got when they built an extension solicitors wouldn't have to waste time asking the council for copies. If people could carry out basic ID checks properly and read basic requirements for source of funds solicitors wouldn't have to waste time explaining 6 times what is required.
I could go on...
An average day for me involves answering 20 emails from clients who ask a question they could find the answer to on our online portal (that has had ££££££ invested to make it state of the art and bang up to date on every step of the transaction) (e.g have you had XX search back yet) or in documents that were sent out multiple times that they haven't bothered to read. Then another 20 emails from estate agents or brokers asking the same thing. Then half of those answer with a follow-up question. Then wade through 50 pages of bank statements because people just go "**** it i'll send everything" rather than send only what they've been asked for or even better send a screenshot from online banking that shows bugger all information. Then remind a few people of their portal passwords which haven't changed in 4 weeks. Then send a few contracts back to people who have signed on the wrong page despite being sent an example copy showing where to sign. Then go through a property information form question by question asking for ones to be filled in that haven't.
Might get some legal work done at some point..
/rantover anyway haha