***The Official 5600X \5800X owners thread***

[alterenzo]

Last Sunday I enterd the Ryzen 5000 series owners club when I received my 5800x, but unfortunately I've had a very bad experience so far.
I updated the BIOS on my MSI B550 Carbon to the latest available version and used all default settings, but I've had horrible instability since installing it.
I can't play for more than 10 minutes before my system crashing, and I have also noticed fairly high temperatures (but this might be normal from what I'm reading online).

I think I'm going to send it back, but reading online it almost looks like everyone is having issues with this CPU.
Should I expect similar issues with a replacement, or is it just likely that I got a defective unit?

The rest of my system is:
Noctua NH-U12s
MSI RTX 3080 Gaming Trio
Corsair RM850x PSU
16 GB DDR4 3600

 

[Richdog]

Last Sunday I enterd the Ryzen 5000 series owners club when I received my 5800x, but unfortunately I've had a very bad experience so far.
I updated the BIOS on my MSI B550 Carbon to the latest available version and used all default settings, but I've had horrible instability since installing it.
I can't play for more than 10 minutes before my system crashing, and I have also noticed fairly high temperatures (but this might be normal from what I'm reading online).

I think I'm going to send it back, but reading online it almost looks like everyone is having issues with this CPU.
Should I expect similar issues with a replacement, or is it just likely that I got a defective unit?

The rest of my system is:
Noctua NH-U12s
MSI RTX 3080 Gaming Trio
Corsair RM850x PSU
16 GB DDR4 3600

What do your Windows event logs say as to the reasons for the crashes? Look for consistent error messages and research them on Google to try and pinpoint the weakness. Could be a PSU problem.

Also, saying "very high CPU temperatures" without actually telling us the actual temperatures is not helpful for troubleshooting. Install HWINFO and get some data. Provide details, don't be vague.

 

[michty_me]

I've just bought a 5800X for £350 (Fair price?) and now wondering if I should have waited. Perhaps a bit of buyers remorse as I was planning on waiting to see if a XT variant was released later.

 

[Richdog]

I've just bought a 5800X for £350 (Fair price?) and now wondering if I should have waited. Perhaps a bit of buyers remorse as I was planning on waiting to see if a XT variant was released later.

The XT variants of Zen2 are just overprice and slightly higher clocked versions of the X... why would you wanrt to wait for them for Zen3?

 

[michty_me]

The XT variants of Zen2 are just overprice and slightly higher clocked versions of the X... why would you wanrt to wait for them for Zen3?

Just felt that possibly something better would pop up but waiting no longer. The 5800X has been purchased now.

 

[michty_me]

So any pointers in getting the best from the chip? I've never even ran PBO on my 3600 which I'm upgrading from. I just plugged it in and away I went. Anything worth doing or checking for and is it worth using CTR 2.0?

 

[alterenzo]

What do your Windows event logs say as to the reasons for the crashes? Look for consistent error messages and research them on Google to try and pinpoint the weakness. Could be a PSU problem.

Also, saying "very high CPU temperatures" without actually telling us the actual temperatures is not helpful for troubleshooting. Install HWINFO and get some data. Provide details, don't be vague.

Yeah you're right, should have been more detailed about the temperatures
Completely idle (1 or 2% CPU utilization) I'm seeing around 45 C. During cinebench multicore it was at a constant 90.
Anyway, I think I'm seeing the events that happened around the crashes. There are quite a lot of these:

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 14

Or other instances of the same kind of error, but with Error Type: Cache Hierarchy Error

 

[Joxeon]

Yeah you're right, should have been more detailed about the temperatures
Completely idle (1 or 2% CPU utilization) I'm seeing around 45 C. During cinebench multicore it was at a constant 90.
Anyway, I think I'm seeing the events that happened around the crashes. There are quite a lot of these:

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 14

Or other instances of the same kind of error, but with Error Type: Cache Hierarchy Error

Event 18 or 19 or both?

 

[alterenzo]

Event 18 or 19 or both?

Just 18

 

[Joxeon]

Just 18

Looks like a defective CPU then since that error is usually caused by the CPU not getting enough voltage which if your running at stock shouldn't happen.

 

[alterenzo]

Looks like a defective CPU then since that error is usually caused by the CPU not getting enough voltage which if your running at stock shouldn't happen.

Thanks. I've started the RMA process. Hopefully I'll get more luck with the replacement unit

 

[Joxeon]

Thanks. I've started the RMA process. Hopefully I'll get more luck with the replacement unit

Let us know how you get on.

 

[alterenzo]

Will keep you posted

 

[heartburnron]

Got around to fitting the 140 exhaust fan to the back of my case that I forgot to fit when I transferred to my new Phanteks Enthoo Luxe 2 case tonight. Amazingly my idle / light usage temps dropped by about 8 degrees to 37. I had 3 x 140 fans at the front and a 360 radiator exhausting out the top of the case before fitting the rear exhaust tonight. As a result, boosted my highest cpu scores in R23, Firestrike & Timespy. Further evidence of how sensitive the 5800X is to temperatures for performance.

 

[Richdog]

Got around to fitting the 140 exhaust fan to the back of my case that I forgot to fit when I transferred to my new Phanteks Enthoo Luxe 2 case tonight. Amazingly my idle / light usage temps dropped by about 8 degrees to 37. I had 3 x 140 fans at the front and a 360 radiator exhausting out the top of the case before fitting the rear exhaust tonight. As a result, boosted my highest cpu scores in R23, Firestrike & Timespy. Further evidence of how sensitive the 5800X is to temperatures for performance.

Yes, good call, 2 at the front and one at the back is meant to be the best overall config and that's what I have. I am still likely going to still add a low powered one to the top just above the rear exhaust to vent out any air that gets trapped as I think it must be hard for a single rear fan to move all of the air out quickly and efficiently enough when I have a 5800x and 3090 dumping heat into the case.

 

[Stretlow]

Swapped out my stock 5600 cooler for a corsair H100i today. Its now boosting to 4.8+ at 64 degrees, before was 4.5 @ 85+

 

[Richdog]

Swapped out my stock 5600 cooler for a corsair H100i today. Its now boosting to 4.8+ at 64 degrees, before was 4.5 @ 85+

Wow amazing difference congrats!

 

[michty_me]

Swapped out my stock 5600 cooler for a corsair H100i today. Its now boosting to 4.8+ at 64 degrees, before was 4.5 @ 85+

That is a fair difference!

 

[Stretlow]

https://ibb.co/ygBRRx8

That is a fair difference!

Wow amazing difference congrats!

Yeah really impressed, been readin this thread for ages seeing people getting wey higher so stumped for a new cooler.

Build pretty much finished now.... if you don't count the GPU nonsense

 

[michty_me]

I'm hoping my Dark Rock Pro 4 will be enough for it.