Soldato
City Fibre were running FTTP in February, so we cancelled our Virgin 350 plan when they announced their April CPI price increase, rather than be locked in another 12 months.
I took out a Three 5G plan (£21/m) on their 30 day rolling contract, so as to be able to quickly cancel when gigabit fibre became available.
Virgin was mainly full speed, with 20-30ms ping on average, but would drop out several times a week for up to 4 hours.
Three 5G started out great, averaging 450-750Mb off-peak, but lately it would absolutely grind around 4pm-10pm, with constant drop-outs and ridiculous latency (2000-5000ms!), meaning it was unusable for three kids wanting to play online.
Reported the issues multiple times but got nowhere, so I weighed up the cost of putting in a 5G aerial on the roof of the house; the only windowsill with Line of Sight to the mast was the upstairs bathroom. Bought a £180 kit from Amazon which made zero difference.
Chased City Fibre to find out they hadn't run a fibre line to our property "because you have a concrete wheelchair ramp to your front door" - despite talking with their install gang at the time and being reassured they'd just run the line to the rear of our property (End of Terrace), which would actually be less work.
Sky were offering their "Ultrafast" broadband (140Mb, using BT line) for £28/m, 18m contract, so we had that installed yesterday.
Now getting 150Mb D/L, 30Mb U/L, with a ping under 10ms - the kids noticed the difference immediately (no more lag, or drop-outs). Fingers crossed it stays that way.
I'm not sure whether to keep the Three 5G router as a backup, or just sell it (even though we'd only had the Three plan for 3 months), their agent cancelling my contract said it's ours to keep.
TL;DR: We found Three's 5G was mostly fast, but the frequency of drop-outs and slow/unstable connection made it unusable for our particular needs.
I took out a Three 5G plan (£21/m) on their 30 day rolling contract, so as to be able to quickly cancel when gigabit fibre became available.
Virgin was mainly full speed, with 20-30ms ping on average, but would drop out several times a week for up to 4 hours.
Three 5G started out great, averaging 450-750Mb off-peak, but lately it would absolutely grind around 4pm-10pm, with constant drop-outs and ridiculous latency (2000-5000ms!), meaning it was unusable for three kids wanting to play online.
Reported the issues multiple times but got nowhere, so I weighed up the cost of putting in a 5G aerial on the roof of the house; the only windowsill with Line of Sight to the mast was the upstairs bathroom. Bought a £180 kit from Amazon which made zero difference.
Chased City Fibre to find out they hadn't run a fibre line to our property "because you have a concrete wheelchair ramp to your front door" - despite talking with their install gang at the time and being reassured they'd just run the line to the rear of our property (End of Terrace), which would actually be less work.
Sky were offering their "Ultrafast" broadband (140Mb, using BT line) for £28/m, 18m contract, so we had that installed yesterday.
Now getting 150Mb D/L, 30Mb U/L, with a ping under 10ms - the kids noticed the difference immediately (no more lag, or drop-outs). Fingers crossed it stays that way.
I'm not sure whether to keep the Three 5G router as a backup, or just sell it (even though we'd only had the Three plan for 3 months), their agent cancelling my contract said it's ours to keep.
TL;DR: We found Three's 5G was mostly fast, but the frequency of drop-outs and slow/unstable connection made it unusable for our particular needs.
