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What bandwidth is on the cell you are connecting to? Is the modem doing CA correctly?
Cell Mapper is saying the bandwidth is 10Mhz. Not sure how to check CA?
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What bandwidth is on the cell you are connecting to? Is the modem doing CA correctly?
Great news!EE sim arrived and quick test with work vpn suggests that the slowness is gone! Will find out on Monday for sure as I refuse to stay logged on for work with this decent weather
Thanks for sharing your testing results @Firegod
Been having issues with my 3 5g Hub since last week. Had it since August last year and I usually get a solid 5g connection with the hub being placed right next to my back door. Speeds are usually around the 200-400mb and shoot up to over 600mb if I move the hub just a meter away on the other side of my back door and slightly in my garden.
Since last week it looks like my Hub is stuck on 4g and no matter where I move it (even outside) it won't shift off 4g. I put the sim card out of the hub in my mobile phone and instantly got a 5g connection.
Spoken to their support multiple times but not getting anywhere with them unfortunately.
It's a ZTE MC888, and yes, I can manually select. I usually have it configured to three.co.uk but I see no change when set to auto 3internet. I can see which mast I'm connected to on Cellmapper, it's only over the road from me (about 300 yards from house)Which device is it, can you do a manual select on the APN?
It's a ZTE MC888, and yes, I can manually select. I usually have it configured to three.co.uk but I see no change when set to auto 3internet. I can see which mast I'm connected to on Cellmapper, it's only over the road from me (about 300 yards from house)
Just to add, and this bit I don't get at all. When my signal drops to 4g one of the light usually turns blue which I usually just move the router slightly and it changes back to all white lights. At the minute, all lights are white on the router even though I'm only getting 4g, I'd expect it to display a blue light in this instance, it's almost like 3 don't want me to know there is an issue!
It's on v1.0.0B02, I do have a Smarty SIM in my phone, will this work putting that in the router?? The SIM out of the router in my phone gives me 5g. So you suspect there could potentially be an issue with the actual router?
I'll try swapping over the SIM later, thanks for your help, within 5 minutes you've been more helpful than 3 hours talking to 3 support
Unfortunately, I don't get 5g in my area on Vodafone so can't really try that
Is the APN set to IPv4 only? If it is set to IPv4/IPv6 that could be potentially an issue. I've seen that in the past and most recently with my neighbour (albeit on EE). The EE 5G Router (rebranded Zyxel) wouldn't connect on 5G. I tweaked the APN settings for him and it magically kicked back in. That was after days on phone to EE support as well. So definitely worth a check.It's a ZTE MC888, and yes, I can manually select. I usually have it configured to three.co.uk but I see no change when set to auto 3internet. I can see which mast I'm connected to on Cellmapper, it's only over the road from me (about 300 yards from house)
Just to add, and this bit I don't get at all. When my signal drops to 4g one of the light usually turns blue which I usually just move the router slightly and it changes back to all white lights. At the minute, all lights are white on the router even though I'm only getting 4g, I'd expect it to display a blue light in this instance, it's almost like 3 don't want me to know there is an issue!
Unfortunately, I've already tried it on IPv4 only. For some reason it still issues me with a local IPv6 IP along with my normal IPv4 IPIs the APN set to IPv4 only? If it is set to IPv4/IPv6 that could be potentially an issue. I've seen that in the past and most recently with my neighbour (albeit on EE). The EE 5G Router (rebranded Zyxel) wouldn't connect on 5G. I tweaked the APN settings for him and it magically kicked back in. That was after days on phone to EE support as well. So definitely worth a check.
Unfortunately, a factory reset didn't resolve the issue.Might be worth doing a factory reset and see if that will help