I found htc customer care not the greatest but they get the job done, just not to hot on keeping the customer in the loop.
Hit them up with an email (or ticket) to give them a nudge and you'll have you phone back in a couple of days
***The Official HTC One Thread***
- Thread starter Fallen god
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I found htc customer care not the greatest but they get the job done, just not to hot on keeping the customer in the loop.
Hit them up with an email (or ticket) to give them a nudge and you'll have you phone back in a couple of days
I concur, I have one and it's a great case, the peeling issue has definitely been resolved now.
I would stilla void the white one though as although it looks great the white discolours quite quickly
+1 I've had one for a couple of months now (the newer version) with the Black Trim...absolutely fine with no peeling. Adds practically no bulk to the handset and looks the part for sure. The frosted back still allows you to see the HTC logo, beats audio etc, definitely doesn't spoil the look at all.
Good news!
HTC phoned me yesterday, made sure that they had my details stored with the device details so if I phone again, they can make the whole process faster...
Disappointed by it taking a week, but the person I spoke to rather good.
HTC phoned me yesterday, made sure that they had my details stored with the device details so if I phone again, they can make the whole process faster...
Disappointed by it taking a week, but the person I spoke to rather good.
Just got my HTC one today.
Is this within tolerance?
The top part is not flat against the plastic and can be pushed down to make it so
I'm a perfectionist so this is a bit annoying. But whos to say a replacement would be better?
Got it under contract with Three.
Is this within tolerance?
The top part is not flat against the plastic and can be pushed down to make it so
I'm a perfectionist so this is a bit annoying. But whos to say a replacement would be better?
Got it under contract with Three.
Yeah sadly its normal. Don't let it ruin your experience of the phone though. Get the double dip slip on case which is excellent and you wont see it anyway. I wish I bought this case months ago much better than the double dip flip thing.
Soldato
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Very odd. Might be newer batches as I had a release day one and it seemed perfect.
As for three store, they won't as their store inventory and their online inventory are different.
As for three store, they won't as their store inventory and their online inventory are different.
I'm with kona on this, I am a perfectionist, I've found reasons to repair/replace stuff for scratches etc but I would be fine with that and to be honest if I were in a shop I'd refuse an exchange.
I couldn't argue that wasn't within normal tolerances.
Soldato
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I had a replacement HTC One after my first one had the sudden death problem, was a recent build in the last few months and looked exactly like the one in your pic. :/
This phone is sick, loving it.
Must commend google and moving phones, its like you never leave your old one in some ways.
The IR remote works scarily well.
Nice upgrade from my google nexus.
On three it zooms on 3g, I even made a new thread as the difference from vodafail is night and day.
Must commend google and moving phones, its like you never leave your old one in some ways.
The IR remote works scarily well.
Nice upgrade from my google nexus.
On three it zooms on 3g, I even made a new thread as the difference from vodafail is night and day.
Well,I've given the phone some more time for me to like it and....i still don't lol.
Had a friend want to swap his iphone 5 with me at work but he has ruined the back and looks like its been dragged through a bush where as mine is pristine condition.
Cant see me having this phone much longer.
Still on the lookout for a iphone 5
Had a friend want to swap his iphone 5 with me at work but he has ruined the back and looks like its been dragged through a bush where as mine is pristine condition.
Cant see me having this phone much longer.
Still on the lookout for a iphone 5
Well,I've given the phone some more time for me to like it and....i still don't lol.
Had a friend want to swap his iphone 5 with me at work but he has ruined the back and looks like its been dragged through a bush where as mine is pristine condition.
Cant see me having this phone much longer.
Still on the lookout for a iphone 5
I wouldn't always suggest this sort of thing but I think the iPhone 5 is fairly brittle so I think it's perhaps fair, tell him to go to an apple store and tell them it's switching itself off all the time, they'll give him a new one. Then swap.
I have to agree. Also on Three, and it absolutely flies. Use it a lot for large downloads as it is so much quicker than the broadband.
