Yep under 1 year and you have the receipt the responsibility lies with the retailer to swap your unit with a new one. I believe some stores argue about it but the vast majority just do it no hassles. Mine was 6 months old with a highstreet station of gaming. Took it in with receipt and swapped it over. You can get away with taking in just the box itself, minus harddrive. They should just take whatever you didn't bring down out of the new box. Ie don't bring your controller, they'll take the new one of the replacement box.
The Official My Console Died What Should I Do Thread?
- Thread starter Thesnipergecko
- Start date
Yep under 1 year and you have the receipt the responsibility lies with the retailer to swap your unit with a new one. I believe some stores argue about it but the vast majority just do it no hassles. Mine was 6 months old with a highstreet station of gaming. Took it in with receipt and swapped it over. You can get away with taking in just the box itself, minus harddrive. They should just take whatever you didn't bring down out of the new box. Ie don't bring your controller, they'll take the new one of the replacement box.
Another one bites the dust. 
Falcon model, was actually thinking I might get a year out of this one, wasn't to be.
No red rings or disc read error this time though, console has stopped outputting video/sound (after first having the screen go purple all of a sudden, next time I turned it on - nothing).
Does anyone know if Microsoft transfer all the DRM to the replacement? (assuming it's a refurb I get back). I only transferred everything a couple weeks ago which means I'm ****ed if they don't as I believe you can only use the DRM tool once a year.
Falcon model, was actually thinking I might get a year out of this one, wasn't to be.
No red rings or disc read error this time though, console has stopped outputting video/sound (after first having the screen go purple all of a sudden, next time I turned it on - nothing).
Does anyone know if Microsoft transfer all the DRM to the replacement? (assuming it's a refurb I get back). I only transferred everything a couple weeks ago which means I'm ****ed if they don't as I believe you can only use the DRM tool once a year.
Soldato
I took mine upstairs to the bedroom last night, it started up fine but then I thought I'd play with my headphones and the USB line and phono leads are short so I lifted from the floor to vertical next to the TV. I turned it back on a RROD
I think i picked it up with one hand so probably the slight flexing caused the failure. Id suggest if you move them use both hands, Im always having a go at the missus for holding the laptop one handed aswell as you can hear it flexing. Its my brothers old one and been in regular use for over 2 years.
Just before the COD4 double XP weekend aswell, typical!
I think i picked it up with one hand so probably the slight flexing caused the failure. Id suggest if you move them use both hands, Im always having a go at the missus for holding the laptop one handed aswell as you can hear it flexing. Its my brothers old one and been in regular use for over 2 years.
Just before the COD4 double XP weekend aswell, typical!
My DVD drive has decided to pack in now on my nearly 2 year old 360 all it does is make a horrible grinding noise when a disc is inserted.
How much am i looking at for microsoft to replace the drive? or am i best just buying a new console?
all it does is make a horrible grinding noise when a disc is inserted.How much am i looking at for microsoft to replace the drive? or am i best just buying a new console?
Soldato
My DVD drive has decided to pack in now on my nearly 2 year old 360
How much am i looking at for microsoft to replace the drive? or am i best just buying a new console?
Isn't there a three year warranty on 360s as standard now? Should be able to send it of for repair/replacement.
Last time mine went wrong I just went back to the shop I bought it from and they swapped it out. Didn't have a receipt either!
Caporegime
Yup.
The support line was a complete waste of time for me they wanted £60 + £20 for pick up and delivery, so i basicly told them to stuff there warranty and i've now fixed it myself 
The magnet on the dvd drive had come loose so i super glued it back in place and it now works great again
The magnet on the dvd drive had come loose so i super glued it back in place and it now works great again
The support line was a complete waste of time for me they wanted £60 + £20 for pick up and delivery, so i basicly told them to stuff there warranty and i've now fixed it myself
The magnet on the dvd drive had come loose so i super glued it back in place and it now works great again
A common problem that causes the drive to make a nasty grinding noisy, easy to fix though.
T.
Soldato
Thought Id post this in here rather than start a new thread...
Just had mine returned to me today after the RROD and it came back with a 1 month gold membership card.
Ive already prepaid for 12 months not long ago - can I put the code in and will it just add another month to my existing subscription?
Cheers.
Just had mine returned to me today after the RROD and it came back with a 1 month gold membership card.
Ive already prepaid for 12 months not long ago - can I put the code in and will it just add another month to my existing subscription?
Cheers.
Associate
Well after 23months & 15 days my 360 has finally subcumbed to the RROD. Rang Microsoft up earlier and they couldn't have been more helpfull. Just got to wait for the delivery ticket and arrange for the courier to pick it up.
Soldato
Mines RROD tonight, 3 red lights.
Poor thing was only 14 months old too.
Poor thing was only 14 months old too.
Soldato
Yay, got mine back from Microsoft today (would have been sooner, thanks UPS 
Looks like a refurb or a new one, maybe new as it's whisper quiet can actually hear myself think 
Looks like a refurb or a new one, maybe new as it's whisper quiet
can actually hear myself think 
I'm wondering if mine does have the RROD. Was playing Fallout 3 today and suddenly the picture froze and a few white lines appeared vertically, about 6 of them kinda fuzzy white lines. Game stopped, nothing moved and I had to restart. Switched the console off and back on again and it worked for a few minutes then the same thing. Off and on again and yet again it broke. Then came the 3 red lights. Wasn't too happy as I was looking forwards to Fallout 3. Then left it for 30 mins, put in PES 2008 and started playing that until 5 mins later the same thing happened.
The thing is, it intermittantly shows the RROD but can never get more than 5 mins play time from it. Is this how the RROD looks? If so, I'm only 1 year in so should be able to get it swapped.
Cheers
The thing is, it intermittantly shows the RROD but can never get more than 5 mins play time from it. Is this how the RROD looks? If so, I'm only 1 year in so should be able to get it swapped.
Cheers
Associate
Hey all, i got the red ring and itcame up with "error 34" or something, any idea what would cause this and if it is not a good sign for the future :S. All i can think is i did turn on my xbox via pressing the "open" button for the disk. Thanks in advance, Melon