The official Philips BDM4065UC thread

killswitch73 said:
A 4 grand pc crashing ..nope its the dodgy software that came with the monitor , even downloaded it separately and still crashes the pc , 3 x GTX980's , 5960x , 16gb 2400mhz DDR4 ram 1TB samsung 850 Evo .. already instaled windows twice and still does it .
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Ok next question is do you need the software? I have the same monitor and never installed it. Yes somehow my low budget pc still manages to play games at 4k
 
killswitch73 said:
A 4 grand pc crashing ..nope its the dodgy software that came with the monitor , even downloaded it separately and still crashes the pc , 3 x GTX980's , 5960x , 16gb 2400mhz DDR4 ram 1TB samsung 850 Evo .. already instaled windows twice and still does it .
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That is a ridiculous rig. Why not just build it yourself? Only reason it's 4G is because it's Alienware. Hope you get it sorted, I would be really upset as well. Why not just uninstall the monitor software? All you really need is the driver.
 
killswitch73 said:
A 4 grand pc crashing ..nope its the dodgy software that came with the monitor , even downloaded it separately and still crashes the pc , 3 x GTX980's , 5960x , 16gb 2400mhz DDR4 ram 1TB samsung 850 Evo .. already instaled windows twice and still does it .
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EDIT: does it crash in games when you don't have the software that came with the monitor installed?

if it still crash's then have you tried everything at stock then game?

monitors itself can't cause BSOD's

if you get another 4k monitor your pc will still do the still BSOD..

for example, at 1080p on my tv i had no issues gaming, since i upgraded to a 4k monitor and game at 4k res, i get freezes, crash's and it turned out to be a faulty graphic card.
 
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Precisely. At the risk of sounding unkind, the only reason to own a high-end Alienware PC is to game at high detail without requiring much technical knowledge - and if you lack the technical knowledge to build a PC, you may very well also lack the knowledge to properly diagnose a fault like this. There may well be nothing wrong with your hardware and it could be a graphics driver issue perhaps, but in either case, the monitor is not going to be the issue. I don't think 4K is really something to be entertained by the 'masses' at the moment - think yourself lucky you're on SST - if you were using multi-stream technology you'd have probably punched a hole in your monitor - I've been tempted to in the past as it's been so much ag.

Either uninstall the software and live with it, or if still unsatisfied, I do think returning the monitor so someone else can have it (as they're in pretty short supply!) is the right move - then buy yourself the best 2560x1600 or 2560x1440 monitor you can find, use DVI so you don't have to deal with the intricasies of displayport and have done with it. That's as reliable as high-end monitors get these days.
Oh and for the record, the more high-end and complex a PC becomes, potentially the less reliable it can be - spending more does not mean higher reliability, in many cases the opposite! :p More components means more to go wrong etc.
 
Such as?

I know the clock on the login screen gets enlarged if it detects 3840x2160 (this I believe is an 8.1 thing as it only started happening when I upgraded from 8.0). Anything else? DPI scaling at 0% and most of my interfaces are 'normal size'
 
ElSenor said:
That is a ridiculous rig. Why not just build it yourself? Only reason it's 4G is because it's Alienware. Hope you get it sorted, I would be really upset as well. Why not just uninstall the monitor software? All you really need is the driver.
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I uninstalled the software , THIS ALIENWARE WAS FREE !! Didnt pay a PENNY ? (replacement computer)

The monitor is being replaced simply because it has very bad bleed and 2 streaks down side 6inches in . (not becuase of the crashes) the crashes are due to software not loading and no matter what i do the software wont load . so i have given up on that . Monitor works fine without drivers .

and i already own a 1440p monitor Asus PB278Q .

Im not having problems with computer as i have been using fine on asus monitor .

after uninstalling software no more BSODS..

and i do know a bit about computer as used to build my own , but the job i was in restricted my time so i bought a Alienware from a friend very cheap , exchanged the warranty , that failed and then had this Area 51 FREE ..

also installed my own 1TB Samsung 850 evo and Magician software might of been causing problems also due to the alienware being in IDE and not AHCI mode , all due to having the pc in Raid0 on 1 and 2 sata and had to change it over to sata port 4 for AHCI mode .
 
samuelmorris said:
Precisely. At the risk of sounding unkind, the only reason to own a high-end Alienware PC is to game at high detail without requiring much technical knowledge - and if you lack the technical knowledge to build a PC, you may very well also lack the knowledge to properly diagnose a fault like this. There may well be nothing wrong with your hardware and it could be a graphics driver issue perhaps, but in either case, the monitor is not going to be the issue. I don't think 4K is really something to be entertained by the 'masses' at the moment - think yourself lucky you're on SST - if you were using multi-stream technology you'd have probably punched a hole in your monitor - I've been tempted to in the past as it's been so much ag.

Either uninstall the software and live with it, or if still unsatisfied, I do think returning the monitor so someone else can have it (as they're in pretty short supply!) is the right move - then buy yourself the best 2560x1600 or 2560x1440 monitor you can find, use DVI so you don't have to deal with the intricasies of displayport and have done with it. That's as reliable as high-end monitors get these days.
Oh and for the record, the more high-end and complex a PC becomes, potentially the less reliable it can be - spending more does not mean higher reliability, in many cases the opposite! :p More components means more to go wrong etc.
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Not when its FREE !

and i own another monitor .(Asus pb278q)

and like i already said the monitor is FAULTY with bad bleed and streaks down side .. swear its smoky bacon flavour !!!
 
gareth170 said:
EDIT: does it crash in games when you don't have the software that came with the monitor installed?

if it still crash's then have you tried everything at stock then game?

monitors itself can't cause BSOD's

if you get another 4k monitor your pc will still do the still BSOD..

for example, at 1080p on my tv i had no issues gaming, since i upgraded to a 4k monitor and game at 4k res, i get freezes, crash's and it turned out to be a faulty graphic card.
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yes a few hours ago it crashed without the monitor drivers and whocrashed came up with this ...

On Sat 28/03/2015 21:54:05 GMT your computer crashed
crash dump file: C:\Windows\Minidump\032815-10328-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x16C116)
Bugcheck code: 0xF7 (0xFFFFD00205025CE0, 0x850E423636D1, 0xFFFFD466D2205DCD, 0x0)
Error: DRIVER_OVERRAN_STACK_BUFFER
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 347.88
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 347.88
Bug check description: This indicates that a driver has overrun a stack-based buffer.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 347.88 , NVIDIA Corporation).
Google query: NVIDIA Corporation DRIVER_OVERRAN_STACK_BUFFER

These were before the graphics driver BSOD .

On Sat 28/03/2015 20:14:08 GMT your computer crashed
crash dump file: C:\Windows\Minidump\032815-8781-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x31EEC)
Bugcheck code: 0x24 (0xB500190645, 0xFFFFD001437158E8, 0xFFFFD001437150F0, 0xFFFFF801A26277AB)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


On Sat 28/03/2015 19:53:07 GMT your computer crashed
crash dump file: C:\Windows\Minidump\032815-9125-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1509A0)
Bugcheck code: 0x133 (0x1, 0x1E00, 0x0, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Watchdog was due to the SSD in IDE mode or just the magician software


On Sat 28/03/2015 19:42:29 GMT your computer crashed
crash dump file: C:\Windows\Minidump\032815-9078-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1509A0)
Bugcheck code: 0x124 (0x0, 0xFFFFE001FFB8E028, 0xFF800000, 0x124)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 
killswitch73 said:
yes a few hours ago it crashed without the monitor drivers and whocrashed came up with this ...
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and note the nvlddmkm.sys - i.e. the graphics driver is what crashed.

The streaks and backlight bleed may well be a hardware defect, but you should ideally test it in a properly functional computer before returning it, as since there is clearly a problem with your graphics you can't wholly exhonorate the PC as the cause of any of your display issues. Replacing a bulky item like a monitor is effort - before directing all your dissatisfaction toward the monitor you ought to carry out easier diagnostics first.
 
samuelmorris said:
and note the nvlddmkm.sys - i.e. the graphics driver is what crashed.

The streaks and backlight bleed may well be a hardware defect, but you should ideally test it in a properly functional computer before returning it, as since there is clearly a problem with your graphics you can't wholly exhonorate the PC as the cause of any of your display issues. Replacing a bulky item like a monitor is effort - before directing all your dissatisfaction toward the monitor you ought to carry out easier diagnostics first.
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what planet are you on pal ? you not been reading what i have been saying or are you just putting negative comments for the fun of it ..

I dont just use the Monitor hooked upto a PC and its a damn good pc too ..i have PS4 , Xbox one and SKY HD ..and the monitor shows BLEEEEEEEEEED !

AND i already have the replacement on the way ..so ..as you were !
 
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killswitch73 said:
what planet are you on pal ? you not been reading what i have been saying or are you just putting negative comments for the fun of it ..

I dont just use the Monitor hooked upto a PC and its a damn good pc too ..i have PS4 , Xbox one and SKY HD ..and the monitor shows BLEEEEEEEEEED !

AND i already have the replacement on the way ..so ..as you were !
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Could you post a pic of the bleed?

I'm not saying it doesn't have it by the way - but I just wouldn't expect it on these. Just interested to see it.

AS for your response to the above - Just because your PC is "Damn good" does not mean it won't have issues.

I have a "Damn good" PC, and have my fair share of problems. Your crashes are likely down to gpu's in some form.
 
MrPix said:
If all you need is a desk stand, then I just got one of these... very substantial despite it being for up to 23", there is loads of vertical movement for the 40" Philips, tilt and rotate (not high enough to put the monitor in portrait) and has allowed me to put the monitor 20mm from the desk which works for me.... it could go another 140mm higher too.

Monoprice® Adjustable Tilting Monitor Desk Mount Bracket (Max 33Lbs, 10~23inch) - Black
monostand.jpg

+

200 x 200 VESA Black Mount Adaptor Plate by electrosmart® Convert TV Wall Bracket 50 / 75 / 100 mm
200x200vesa.jpg

Both came with more screws than a hardware shop!

And all for less than £40 delivered next day
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Got mine installed today on this setup - thanks for the heads-up, Mr.Pix...! :) Much better than the stand it comes with.
 
I was worried about the stand being at a bad height given that I couldn't adjust it, but actually it's fine, no major issue at all. I'm a bit concerned by the amount of ghosting to be honest and it is also taking a while to get used to how big the display is, but other than that it's pretty good ;)
 
samuelmorris said:
I was worried about the stand being at a bad height given that I couldn't adjust it, but actually it's fine, no major issue at all. I'm a bit concerned by the amount of ghosting to be honest and it is also taking a while to get used to how big the display is, but other than that it's pretty good ;)
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What 'SmartResponse' setting are you using?
 
I tried all three - they just seemed to change the ghosting from images of what I'm seeing on screen, to strange colour-corrupted versions of same. If I'm going to see ghosting I at least don't want to see the colours changing as well.
 
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