Chat started on 11 May 2019, 08:51 PM (GMT+0)
(08:51:45) *** LeeUK joined the chat ***
(08:51:46) LeeUK: Hi why does it say 15% discount for Tandoori Hut but there is no sign of the discount in the order?
(08:51:47) Customer Support: Thank you for choosing FoodHub. An agent will be with you shortly. Please make sure your request includes the necessary information so our agents can help you best. Postcode, address, name, and a brief description of the enquiry.
(08:55:46) *** Irene joined the chat ***
(08:55:51) Irene: Hello, Welcome to our live chat service.
(08:55:53) Customer Service : We are receiving a higher chat volume than usual, please bear with us while we get you connected with one of our experts.
(08:56:45) Irene: Order above £15 and get 15% discount
(08:57:17) LeeUK: Doesn't say that.
(08:57:45) Irene: I apologise for the inconvenience.
(08:58:09) LeeUK: Says minimum order for delivery £10 and that is all. False advertising.
(08:58:57) Irene: I'll be sure to pass the feedback on.
(08:59:17) LeeUK: I'll pass it on to Trading Standards for you too.
(08:59:28) *** LeeUK has rated the chat Bad ***
(08:59:58) *** LeeUK left the chat ***