Soldato
when will the iphone 3gs be coming out in the uk?
I think the 'problem' a lot of iPhone owners are having with the 3GS and 02's current thinking is that they've been denied the same upgrade path as before. It's something of a slap in the face to customers who many would say are already seen to be getting somewhat screwed over with 02's pricing structure.And... I'm really not seeing the problem here.
Though I agree, it makes little commercial sense for O2 especially as your arguement only would work for this round of upgrades. What would happen if the next iPhone came out next July and you were still stuck on a year+ left of you current extended contract...What I was expecting (hoping!) O2 to do:
Customer gets the new iPhone 3Gs under the same pricing as a new contract customer, but have the remaining of your existing contract added to the new contract.
So for me that would have been 8 months of previous iPhone 3G contract, added to 18 months of iPhone 3Gs contract = O2 now have me for the next 24 months.
Shame that AT&T are giving a better deal than O2 really for the existing 3G customers :/
You make a fair point, however....I think the 'problem' a lot of iPhone owners are having with the 3GS and 02's current thinking is that they've been denied the same upgrade path as before. It's something of a slap in the face to customers who many would say are already seen to be getting somewhat screwed over with 02's pricing structure.
I don't really see the point in not allowing existing iPhone contracts to be upgraded to the 3GS as long as the customer is happy for the contract period to be reset. It make sense for your 'best' customers to be given the chance of having the latest tech and it reinforces the brand's image to those yet to purchase an iPhone.
Last time, the iPhone 2G was essentially paid for outright, so there wasn't much of an issue with upgrading early.I think the 'problem' a lot of iPhone owners are having with the 3GS and 02's current thinking is that they've been denied the same upgrade path as before. It's something of a slap in the face to customers who many would say are already seen to be getting somewhat screwed over with 02's pricing structure.
I don't really see the point in not allowing existing iPhone contracts to be upgraded to the 3GS as long as the customer is happy for the contract period to be reset. It make sense for your 'best' customers to be given the chance of having the latest tech and it reinforces the brand's image to those yet to purchase an iPhone.
And... I'm really not seeing the problem here.
I completely appreciate where you are coming from and to some extent I totally agree with the points you make. I'm not an iPhone user so it doesn't affect me but I do see why some people are finding the current situation a little hard to swallow.You make a fair point, however....
The point of a contract and early termination fees is so the mobile operator ultimately gets the handset price paid for. When you take out a contract you're basically receiving a subsidised handset, so if you were allowed to upgrade early then you will have only paid however many months for your existing handset.
In other words say you had a 3G iPhone on contract for 5 months, then this came out and you wanted to upgrade. Say O2 allowed you to and reset the contract term to however long the 3GS one is. You've now got a 3G iPhone handset that you can sell on which you've only paid 5 months worth towards.
Charging early termination/upgrade fees is standard practice on mobiles for the above reason, so you can't really be too aggreived about it. You're not entitled to the new iPhone.
But what about all those customers who didn't buy an iPhone 2G near the release day? They must have had longer contracts to upgrade from - I assume 02 still allowed them to switch to the 3G?Last time, the iPhone 2G was essentially paid for outright, so there wasn't much of an issue with upgrading early.
Given just how much money 02 are taking on an 18-month contract, there's got to be room somewhere for a similar 3G > 3GS upgrade path as there was with the 2G > 3G?With the iPhone 3G, the phone was subsidised with the cost to be recouped with an 18 month contract. If they let you upgrade early and just reset to 18 months, they lose out.
Yes, because you essentially paid for the phone outright up front last time. Remember the 100s of people who bought the phone from a shop, took it home, unlocked it and never signed up with O2? It was nearly £300 for an 8Gb version before the price cut.But what about all those customers who didn't buy an iPhone 2G near the release day? They must have had longer contracts to upgrade from - I assume 02 still allowed them to switch to the 3G?
Actually, you make a fair point there. The 3G did come in at a significantly lower price-point which I'd totally forgotten.Yes, because you essentially paid for the phone outright up front last time. Remember the 100s of people who bought the phone from a shop, took it home, unlocked it and never signed up with O2? It was nearly £300 for an 8Gb version before the price cut.
The 3G was subsidised with far lower price points. It doesn't make sense for them this time.
Phone is pretty pricey, and the plan is kind of poor compared to G2 android, which can be had for £25 pm, free handset 600 mins, unlimited texts
Yes, because you essentially paid for the phone outright up front last time. Remember the 100s of people who bought the phone from a shop, took it home, unlocked it and never signed up with O2? It was nearly £300 for an 8Gb version before the price cut.
Why do you think Apple get anything from second-hand phone market? I very much doubt brand awareness is an issue with the iPhone, though I agree it makes sense to get the phone into as many contracted consumers as possible. You have to remember that Apple do make money out of the contract AFAIK...If anything, it makes sense for Apple to subsidise the cost of any upgrade path as it not only gets more 3GS handsets on the streets but it also creates a large second-hand market for older handsets and increases the brand's awareness to consumers.
...if Apple really want to push on with the dominance of the iPhone it makes sense for them to get as many out there and in the hands of consumers as possible.
Yep. You pay out your existing contract months and then re-sign to a new contract...for another sodding 18 months. For me that works out at £315 or so since mine expires in Jan 2010.How much does it cost to upgrade early then? Is it a case of paying the remaining months at your current monthly figure?