They don’t give a fig. It is outside of their normal procedure so they don’t have any kind of process to deal with it.
I’ve given up now. Spent too much of my time on the phone, explaining the same story over and over again.
The RAC have lost my car.
- Thread starter Rilot
- Start date
I’ve given up now. Spent too much of my time on the phone, explaining the same story over and over again.
cant believe it bud even getting the car back your insurance may have something to say about it too in a negative way to you premium wise.
tough one this is.
Maybe ring them up and say that your Honda has broken down (in some random place), see if they realise whether they have the car or not.
Soldato
Would the police investigate in any way? I'm guessing no, it'll just be a crime number and insurance job, with all the costs that incurs for daring to make a claim.
Awful situation.
Awful situation.
no they wont.
its been upto the OP to do the chasing and now insurance taking over so car found or not he will feel the pinch on renewal.
just madness.
Soldato
I know you said you'd go to the press but the National Press would definitely be where I'd be right now as a national newspaper carrying the story with the obligatory "sad face" photo (and Hovis in the background) with your social media "The RAC lost my car........." story will make the HQ of a big company literally drop everything just to "fix" the bad publicity and its better to have that pressure coming from HQ down than to be passed around from low level peon to peon.
The LBC bit was a good start but the story needs to be on bigger platforms (and you can now link them toi the LBC report as well) i.e. if I don't see it on the Daily Mail front page (the most viewed news site in the UK irrespective of peoples views on it) then its not a "big" enough story yet etc.
Good luck anyway!
The LBC bit was a good start but the story needs to be on bigger platforms (and you can now link them toi the LBC report as well) i.e. if I don't see it on the Daily Mail front page (the most viewed news site in the UK irrespective of peoples views on it) then its not a "big" enough story yet etc.
Good luck anyway!
Man of Honour
- Joined
- 21 Nov 2004
- Posts
- 45,068
Oh it’s got the DM all over it. They’d love this story, especially the value of your house and car. If your wife has ‘washboard abs’ and is showing a ‘busty display’ they’ll likely pay more 
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Get your mrs on OF quickly too before going to the DM, guaranteed publicity and bit of wonga...Oh it’s got the DM all over it. They’d love this story, especially the value of your house and car. If your wife has ‘washboard abs’ and is showing a ‘busty display’ they’ll likely pay more
Associate
Well that's something else. Never heard of that before.
Associate
- Joined
- 2 Jul 2019
- Posts
- 2,432
Another thought possibly. Did you purchase the service on a credit card? As you've not received the service you're paying for.
Soldato
I cancelled with Admiral and they tried to take my payment, luckily an expired card. They contacted me to say that they couldn't take payment, so I had to contact them and point out that I had already cancelled, so they messed up by trying to take the payment in the first place.
Luckily it did fail or I'd have been messing about with refunds on top.
I cancelled with them because they upped my premiums by 40% and when I queried this, they said they had increased them by an average of 15-20%, and I was like why is mine 40% then!
Man of Honour
My RAC membership was up for renewal and I was planning on cancelling it anyway. I cancelled the auto renew yesterday and they called today to offer a retention deal. For general shenanigans I said I wasn’t renewing because of the lost CRV. The guy promised me they wouldn’t lose my car if I renewed. 
Soldato
My RAC membership was up for renewal and I was planning on cancelling it anyway. I cancelled the auto renew yesterday and they called today to offer a retention deal. For general shenanigans I said I wasn’t renewing because of the lost CRV. The guy promised me they wouldn’t lose my car if I renewed.
Doesn't appear to be a promise they can keep!
Underboss
You can start by walking around London
I’ve emailed their story tips address this morningOh it’s got the DM all over it. They’d love this story, especially the value of your house and car. If your wife has ‘washboard abs’ and is showing a ‘busty display’ they’ll likely pay more
Bro they're just borrowing the CRV....My RAC membership was up for renewal and I was planning on cancelling it anyway. I cancelled the auto renew yesterday and they called today to offer a retention deal. For general shenanigans I said I wasn’t renewing because of the lost CRV. The guy promised me they wouldn’t lose my car if I renewed.
I’ve emailed their story tips address this morning
Get practicing that sad face, maybe cross your arms at the same time.
Don't forget to include your age, profession and annual wage.
Soldato
Bonus points for getting your corner sofa in any photographs