This Business and Moment...

Where I'm contracting, I really want to do a project using digital badges (like openbadges.org) as I'm putting together a training program for SharePoint here, and it's logged in their crappy system somewhere people have completed training, but it's not a searchable entity. I want to make it so people can see more about what people can do based on their credentials etc through decent search.
I don't know why, I just think it would be a fun project and stop me wanting to kill myself here.

Outside of here, we got our invoice paid by the south africans, which is an awesome cause trying to bring MOOC (massively open online courses; such as edx, kahn accademy etc) to people who do not have access to computers etc. Which I love.
We've a demo scheduled with a group of Mexican Universities next week, and had an email from the Uni of Adelaide asking for a demo, which is a nice world spread.
I've been bogged down with a technical issue, which has meant I've taken my foot off the sales gas a bit and cost me too much time, but getting back up to full speed now. Ugh.
 
I've started looking for something else, but the issue is as I now work a 10 minute walk from home I have no issues getting to work. As my daughter has now started school it means I'd need to buy a second card to get to and from a place of work unless I just settled on some random factory/fork truck job.

I have no idea what I want to do. I was really enjoying the SEO/PPC work I was doing before the redundancy and job merge into the position I now have. I've started working on a few hardware and coding projects for work but they are so cheap it's doubtful they would be interested due to a tiny cost. They won't buy a £7 extension lead to plug in the new 43" tv and smart webcam thing they've fitted so it can't be used, but they are giving away a million pounds on Saturday to one of their sales team...

I can't carry on dealing with this stupid IT issues:

1) Sales consultant having a meltdown because his email signature disappeared.
2) People complaining that dropbox isn't updating when it doesn't have an internet connection.
3) People complaining their wireless mouse doesn't work despite changing the batteries, when they've put the new batteries on the desk and put the old ones back in.
4) People complain their scanner isn't working when its just a USB cable that has been unplugged.

I miss having to use my brain, I miss having something interesting to learn about and work on.
 
Think I'm going to have to put myself back on the market - only been with the company 8 months but I'm just not feeling it.

When I came in the place was a mess, and month-end was taking 15+ working days with 95% of the Excel work all being performed by manually hardkeying things in. I'm at the point now where I can do all my month end bits comfortably in 5 days, I could easily get that down further but review process here is overly stringent so I spend a lot of time waiting around for my work to be "reviewed" - which is pointless as the review has never picked up anything, and when there have been errors they've been caught by my own built in checks further down the line.

Problem is that once we get out of month end I'm pretty much twiddling my thumbs, I've got a few bits I'm working on to further enhance processes outside of my area, but other than that I'm being pushed towards things I have absolutely zero interest in. There are a lot of good things about this job, the salary is good considering its not in London, its 30 minutes door to door from home and the lack of a workload means that I never have to work anything more than 9-5 but I need a challenge before I go stir crazy.

Sorry, just needed to vent.

Sounds like they're benefiting from you but you're not getting out of it enough to stretch you. Keep your eyes out like you are, I'd say!
 
I've started looking for something else, but the issue is as I now work a 10 minute walk from home I have no issues getting to work. As my daughter has now started school it means I'd need to buy a second card to get to and from a place of work unless I just settled on some random factory/fork truck job.

I have no idea what I want to do. I was really enjoying the SEO/PPC work I was doing before the redundancy and job merge into the position I now have. I've started working on a few hardware and coding projects for work but they are so cheap it's doubtful they would be interested due to a tiny cost. They won't buy a £7 extension lead to plug in the new 43" tv and smart webcam thing they've fitted so it can't be used, but they are giving away a million pounds on Saturday to one of their sales team...

I can't carry on dealing with this stupid IT issues:

1) Sales consultant having a meltdown because his email signature disappeared.
2) People complaining that dropbox isn't updating when it doesn't have an internet connection.
3) People complaining their wireless mouse doesn't work despite changing the batteries, when they've put the new batteries on the desk and put the old ones back in.
4) People complain their scanner isn't working when its just a USB cable that has been unplugged.

I miss having to use my brain, I miss having something interesting to learn about and work on.

See what you can find out there. If you need another car, it'd be worth it if you take the hit now but have a better job with more of a career path
 
Got offered a new job today, as an IT Helpdesk Manager. After being unemployed for nearly 6 months, I was starting to worry that I wouldn't get the kind of job I wanted, and that I might have to move back into a basic support role (nothing wrong with that, I just wanted some career progression). This seems like a good job with a good company who are the 2nd largest in the world in their field. I'll also be expected to help out on the infrastructure side with the company, which is what I want as I feel I have a lot of skills there, but I'm always looking to improve them. It's more money than I was on previously as well, which is always a bonus. Overall very happy with the job, and I start on the 26th (assuming everything signed off in time, their HR Manager is currently on holiday), so I've still got a couple of weeks to relax before heading back into work. Happy Davey! :)
 
That's fantastic news Davey! Well done on holding out too, bet that was tough. It's hard, because as soon as you're in a lesser role, it's what you'd be looking at after that! You devalue yourself in doing so, but when you need something it's not that easy to hold on, so kudos!


My side gig is going OK at the moment, seems to be gathering some interest I just need to convert it to revenue. I was all set for sorting my E2 visa to the US this week, or starting the process anyway, but I've hit a snag.
My wife has had a pain in her hip for a bit so went to the doctors to try and sort it out. She's had xrays and is due an MRI in the next couple of weeks. Though the results of the X-ray have shown that she has osteonecrosis, which is basically the bone not getting enough oxygen and breaking down in her hip.
She's likely going to need an operation, but her mobility is going to be **** until that happens. When you have 3 kids, one being 2, this isn't ideal. She's beside herself and I'm putting on the whole "it'll be fine, we'll get you sorted" but I just hope it will be OK for her.
We obviously can't move to the US whle all this is going on, so have to look at our options when we know more, but I might have to take another contract back in the UK and move back while it's all sorted. She can't communicate well with doctors over here and she's not confident about them.
Kind of throws things up in the air a little.

Sorry for the rambling.
 
Dude that sucks. What nationality is your wife? Where are her language barriers?

Update from me - I am at the second week of my new job and whilst it started as basic Help Desk work (which doesn't bother me, I just wanted to get working again) they quickly found I know what I am doing and have been moved onto the more technical things.

Inside the company though. The IT Infrastructure is a shambles. I found out that last year instead of renewing their external IT support contract they just took all of the IT inhouse...with nothing to back it up with :eek:

The turn over for the department is a joke and everything pretty much relies on people remembering to do things with little processes documented and zero procedures in place.

Uber frustrating in places but my managers job is to implement a proper service desk with all thats missing, so it's kinda fun and exciting to be able to build it properly from the ground up. So lots of potential projects in the future and opportunities to expand my skills as well. We'll see. I'm standing by the approach if this sham hasn't changed in 6 months that I'll just go.

Was funny though, I sent a personal email from my work account the other day and my girlfriend said "be careful, in case they monitor it"

I replied "oh trust me, they don't!" :D
 
My side gig is going OK at the moment, seems to be gathering some interest I just need to convert it to revenue. I was all set for sorting my E2 visa to the US this week, or starting the process anyway, but I've hit a snag.
My wife has had a pain in her hip for a bit so went to the doctors to try and sort it out. She's had xrays and is due an MRI in the next couple of weeks. Though the results of the X-ray have shown that she has osteonecrosis, which is basically the bone not getting enough oxygen and breaking down in her hip.
She's likely going to need an operation, but her mobility is going to be **** until that happens. When you have 3 kids, one being 2, this isn't ideal. She's beside herself and I'm putting on the whole "it'll be fine, we'll get you sorted" but I just hope it will be OK for her.
We obviously can't move to the US whle all this is going on, so have to look at our options when we know more, but I might have to take another contract back in the UK and move back while it's all sorted. She can't communicate well with doctors over here and she's not confident about them.
Kind of throws things up in the air a little.

Sorry for the rambling.


That. Sucks. I hope you're wife's OK about the whole thing. One thing I've learned in the last couple of years is that no personal venture ever moves at the pace you want it to!

Long Rant

My mate, who I've been training, nurturing and developing for the last year, tried to quit earlier this week. He can't take the stress involved in headhunting and is becoming increasingly more anxious. I refused his resignation and told him to go home and have a think about it for a few days. There are three noteworthy aspects to this:

1) After speaking with me for two hours, and also my other senior colleague (who works next to us as a sister-company), he was very comfortable and confident about staying. My friend is always someone who has struggled with work load and struggles to get organised. Despite me telling him how important his orgnaisation skills are, and showing him how to go about it, his mentality is "if I can get on top of my work load I'll be able to breath again, and then I'll get my day structure sorted out". Unfortunately he never comes close to getting on top of his work load and therefore won't ever get organised. He faced this problem in his last role. After indicating that we'd both work with him to get it sorted, and explained that the stress will wash away once he gets into an organised pattern, he went home confident and comfortable about staying on. A great deal of headhunters hit a brick wall a year or so in, whereby the effort and endeavour they're putting into the job isn't yielding the right results and they get stressed/down as a result. In many cases - as with my mate - he's actually done the hard graft, but isn't working smartly. All it takes is a tweak of your methods and how you structure your day, and everything clicks into place. When he left to go home for a couple of days he knew this to be true.

2) His family, and particularly his girlfriend, have provided him with poor advice. Headhunting is one of quite a few industries which appears shallow and simple externally, but is actually filled with depth, complications and requires serious concentration. They've decided that headhunting is a hard sales game and that he's not cut out for it. My mate is easily led. If I tell him one thing he'll do it/believe it, whereas his opinion will be instantly switched if the next person tells him the opposite. He hates confrontation, even if it's as light as disagreeing with someone on a very basic point. He simply agrees with everyone. It's mightily frustrating for a guy who was extremely confident and pleasant as a kid (we've known each other for 25 years) but who over did it in his late teens and is now a shadow of his former self. Over the past few days I've been trying to give him as much space as is needed for him to come to the decision on his own, however his family (mainly girlfriend) have been badgering on at him and not allowing him to come to his own conclusion. It's vital he makes the decision himself, because I honestly believe the better decision would be to stay. I don't believe I'm biased in this instance because although it is my firm, more importantly he's a good and long term friend and the last thing I'd want for hm would is unhappiness. The firm would quickly move on from his departure.

3) I know he can do the job, and do it well. The first year in this industry is a hard slog, made more difficult for him as he was entering an entirely new market for our firm. He's on course to hit his revenue target for the first year, and be in good stead for the second year. He's learned an awful lot and is showing great promise. A lot of things click into place after your first 12 months in this job, but he's stuck in a pit at the moment and is struggling to see a way out. He's almost in denial, and unfortunately isn't believing anything myself or my colleague has been saying about stress management and how it eases off in your second year - we've got 26 years' experience between us to us 9 months' experience, and it's a little frustrating that he won't listen to what we're saying. Another thing that has slightly frustrated me is how quickly this has come about - he seemed totally fine a few weeks back, but apparently has been keeping this all to himself over the past few months - which is slightly disappointing given that he felt he couldn't speak to me about it. I had a massive work-related breakdown in 08/09 and know exactly what he's going through. The frustrating thing for me is that I asked him as to whether he'd be sticking aorund for the long haul a couple of times recently, and that based on his answers we moved into a larger and more expansive office, and also I bought a new 12 month advertising package just for him. The total amount of these two avoidable costs is probably around £15,000... which would essentially be ****ed up the wall if he leaves. That in itself is fine, it's a minor issue, and I wouldn't ever blame him for it, but it doesn't prevent it from grating as he knows all the investment in the firm comes out of my back pocket.

Having had a couple of days to think about it - he was very positive when he left the office, but I knew his family would get in his mind as soon as he got home - and he called up to quit this morning. I believe the worst thing you can do when you panic is to follow it up with a bad decision. I told him this. He was ******** himself about life in general, hadn't even thought about what he'd do next work-wise and was actually gibbering nonsense.

I managed to talk him round, and he's now going to stay with us until Christmas and try to implement a new system of organisation for himself. I want him to stay because:

1) The job gets significantly less stressful when you hit the second year - he doesn't believe this yet but myself and the senior colleague know this to be true.

2) He's a very good friend, and I have no belief that he'd be better off in another job. Trust me, I know him well, and he doesn't do well in office environments. If I felt it in his interests to leave I'd be the first to usher him out the door for his own good. He'd get himself into the exact same position as he is in now, but wouldn't have the flexibility that I can offer him in terms of support. Here he'll have the ability to be almost totally autonomous in his work once things click, and given that I'm going nowhere he can very possibly have a 15 years career at this, whilst getting better and better each year. He'll have as much work as he wants to shoulder and be in a friendly and supportive environment.

3) He's going to be very good at the job once he gets his head around the final few bits. I couldn't care less about the financial benefit I'd receive from him staying and performing, but he's never excelled at anything in his life and he'll get a massive confidence boost when he does well here. It will happen, it's just a case of self-investment on his behalf.

4) We'll change our communication. I haven't managed anyone for a few years - and given that we're both good friends, the management dynamic is a bit odd. I have no doubt that my management style has played a role in things ending up as they are, but I knid of wish he'd spoken about it sooner rather than bottling things up.

I've asked myself, as well as a few friends in this game, if it would be better for him to leave. He's a great friend and I genuinely want what's best for him. But the things this job can offer - no politics, a straight forward career, plenty of time off, significant flexibility (take holiday a short notice, leave early whenever he wants, etc.), great earning, no difficult colleagues (ahem), no layers of management, etc. - aren't frequently on offer to many people in employment in this country. He became overwhelmed by things - it happens in this industry, both myself and my two closest friends in the industry have had it happen to us - and he couldn't see how things will get better. But they will.
 
I've worked with friends, family, and even my wife. I'd never do it again because it's very hard to be a manager and a mate. A lot of people take it the wrong way when you have to manage them when you're friends before, and it is even worse when someone uses that friendship to try and get away with things.

I think the best thing you can do with your friend is to treat him like a child.

Sit down monday morning with a plan. tell him how to manage his day. Don't say "we think this is best", tell him "this is how you do it".

Set out a 3 month plan which takes you to Christmas. Throw in organisation + regular meetings to talk about things, set goals that he can achieve and he will stay. There's not a lot you can do about his family thought and if he is weak, it may not matter what you do.

I get overwhelmed, They actually made myself and 3 others redundant, merged the jobs and gave it to me. I am swamped, my 60 mins break a day is normally actually 10 mins and I've people pulling me in 100 different directions as well as having to listen to some of the most irritating people on the planet for 8 hours a day.

I'm strong enough to deal with it myself. A couple of people in other departments have a tiny workload but they are getting stressed and wound up. My boss, wrote his own motivational book, he's very good at it and it speaks to them a few times a week, redirects them, re-motivates them and off they go. Some people need that, it sounds like your friend does as well!
 
Sit down monday morning with a plan. tell him how to manage his day. Don't say "we think this is best", tell him "this is how you do it".

Set out a 3 month plan which takes you to Christmas. Throw in organisation + regular meetings to talk about things, set goals that he can achieve and he will stay. There's not a lot you can do about his family thought and if he is weak, it may not matter what you do.

Good advice - this is what all three of us agreed to do from yesterday. We'll give it up until Christmas and then reassess. It's so frustrating knowing that he's got through to tricky part and wanted to quit just as things stat to make sense, and get easier, and that he was refusing to listen to/believe experienced colleagues who'd been in his shoes before.

I get overwhelmed, They actually made myself and 3 others redundant, merged the jobs and gave it to me. I am swamped, my 60 mins break a day is normally actually 10 mins and I've people pulling me in 100 different directions as well as having to listen to some of the most irritating people on the planet for 8 hours a day.

I'm strong enough to deal with it myself. A couple of people in other departments have a tiny workload but they are getting stressed and wound up. My boss, wrote his own motivational book, he's very good at it and it speaks to them a few times a week, redirects them, re-motivates them and off they go. Some people need that, it sounds like your friend does as well!

Sounds like your firm is going through quite a bit of change - is there an end goal in sight or just trying to manage through a tough spell best you can?
 
Currently having a long hard think of whether to apply for an electrical apprenticeship at my current employer..

To potentially give up my dead end but well paid job or live from savings for a year or so and have a better future.

Need to ask HR on Monday to see if they'd even accept my application because I'm 30.
 
Dude that sucks. What nationality is your wife? Where are her language barriers?

Update from me - I am at the second week of my new job and whilst it started as basic Help Desk work (which doesn't bother me, I just wanted to get working again) they quickly found I know what I am doing and have been moved onto the more technical things.

Inside the company though. The IT Infrastructure is a shambles. I found out that last year instead of renewing their external IT support contract they just took all of the IT inhouse...with nothing to back it up with :eek:

The turn over for the department is a joke and everything pretty much relies on people remembering to do things with little processes documented and zero procedures in place.

Uber frustrating in places but my managers job is to implement a proper service desk with all thats missing, so it's kinda fun and exciting to be able to build it properly from the ground up. So lots of potential projects in the future and opportunities to expand my skills as well. We'll see. I'm standing by the approach if this sham hasn't changed in 6 months that I'll just go.

Was funny though, I sent a personal email from my work account the other day and my girlfriend said "be careful, in case they monitor it"

I replied "oh trust me, they don't!" :D

Just reading over this thread and noticed you moved to Portugal. What made you make a move there instead of returning back to london?

What job did you do before?
 
Dude that sucks. What nationality is your wife? Where are her language barriers?

Update from me - I am at the second week of my new job and whilst it started as basic Help Desk work (which doesn't bother me, I just wanted to get working again) they quickly found I know what I am doing and have been moved onto the more technical things.

Inside the company though. The IT Infrastructure is a shambles. I found out that last year instead of renewing their external IT support contract they just took all of the IT inhouse...with nothing to back it up with :eek:

The turn over for the department is a joke and everything pretty much relies on people remembering to do things with little processes documented and zero procedures in place.

Uber frustrating in places but my managers job is to implement a proper service desk with all thats missing, so it's kinda fun and exciting to be able to build it properly from the ground up. So lots of potential projects in the future and opportunities to expand my skills as well. We'll see. I'm standing by the approach if this sham hasn't changed in 6 months that I'll just go.

Was funny though, I sent a personal email from my work account the other day and my girlfriend said "be careful, in case they monitor it"

I replied "oh trust me, they don't!" :D

Implementation of stuff is something I personally love.

I'm currently in charge of implementing all our IT/Technical based systems because prior to these, there were none. Honestly, I knew one password and could get into most things, it was terrible. Systemisation is amazing.
 
Sounds like your firm is going through quite a bit of change - is there an end goal in sight or just trying to manage through a tough spell best you can?

It's been running 6 years, started with nothing and currently at £8 mil a year turnover, their aim is £25 mil which is why they are moving into Financial Advice as well. I'm not overly fussed with the company, or the fact their sales people can earn £30k a month (and he had the cheek to give his telesales girl £50 as a thank you....)

My end goal, get things running properly. write procedures for everything, proper infrastructure and develop internal tools. Learn all I can from the Tech director, but he is a true coder and doesn't do people management... so i manage myself really and speak to him twice a month. Then, look at going elsewhere for more money, or contracting.

I'm fairly positive people do this because they can make an excuse not to do their own work. They certainly know why things don't work but most people try it on and it's easier to call someone who's job it is to fix these things.

very true. Our stoke office has contacted me 4 or 5 times in 2 months and it's been emergency stuff, nothing trivial. Here it's just easier to ask me.
 
Honestly, I knew one password and could get into most things, it was terrible. Systemisation is amazing.

We have 1 password for everyone's accounts. 1 admin password for the PC's with maybe 2 or 3 for different things.

Luckily our CPanel/web services use proper passwords as do our emails and internal software. However, when your IT bloke gets made redundant and you let your only other coder go it would be the wise thing to do to change them...but NOOOOOOO.

:D
 
I know what headhunting is like, it can be pretty draining. It took it's toll on me a lot at times. Putting together a document for the whole structural engineering companies in the Middle East (which was a new market for the company at the time, geographically, anyway), including all hierocracy, project experience and personal experience of the top 3 tiers of management as a particular ball buster.
It's a really tough one though, as you can take a horse to water etc. and I think you need to set a real concrete period going forward to try and iron out any issues, or you'll spend more time trying to make it work, than it's worth to you. Easier said than done when there is a personal connection there though, that's for sure.

I think I'm definitely going to have to try and find a PM role in the UK (anyone need a PM on contract give me a shout :p ) which is not ideal, as I'll just have to work even more evenings to try and get my side work going too, as we've taken on money, albeit not millions, enough to have commitments to external shareholders.
*starts looking for job*
 
Just reading over this thread and noticed you moved to Portugal. What made you make a move there instead of returning back to london?

What job did you do before?

Several reasons. I was very much "done" with the UK. Quite fed up of slogging it out for hours and hours only for everything to be ridiculously expensive and then taxed to oblivion so at the end of it you have little left to show for it.

Tired of the general public and the constant idiocy and bureaucracy everywhere.

Brexit was another reason I didn't come back. I'm genuinely embarrassed by the legitimized racism which occurred from it all.

I was fed up of the weather as well! :p

I am not close to my family, well most of it. They cause me a lot of stress. So all of this tied in with the fact that my girlfriend is Portuguese and missed Portugal we decided to relocate before we went travelling with the idea that we would set back up in Portugal rather than the UK.

I have always wanted to learn another language as well, and also try living in another country. So all of it made a lot of sense. :)

Right now I am earning a quarter of what I was at my last full time role, but I am a lot happier. It's just a better way of life. The people are nicer, the weather is better, the food is amazing. Portugal is an incredible country. The cost of living is significantly lower than anywhere else in Europe. You do not need a lot of money to survive and save cash here.

So yeah, several reasons. I don't miss the UK in the slightest. I sometimes miss the ridiculous money for contracting but not enough to warrant relocating again. If I could get one working remotely that would be good but this current job is good as its filling holes in my technical knowledge which have appeared since I have been out of the game.

Before I was an SCCM/Desktop infrastructure specialist. I did a lot of work in Desktop management, both in virtual and physical. App virtualization and layering, all that kind of shizzle. Now I'm just a service desk monkey dealing with whatever comes through a mailbox! So it's a step back if you look at the facts on paper but it honestly doesn't bother me. I was petrified of not being able to find a job due to my language and would be forced to return to the UK. Fortunately not though :)

Implementation of stuff is something I personally love.

I'm currently in charge of implementing all our IT/Technical based systems because prior to these, there were none. Honestly, I knew one password and could get into most things, it was terrible. Systemisation is amazing.

I enjoy it as well! It's frustrating but it's fun. :)
 
You sound like a very good mate toshj and offering a very good opportunity for your friend to do well and go far...such a shame he is easily swayed by other members of the family.

Hope he sticks at it, not because I enjoy your updates every now and then however for the sake of your friend to achieve something!
 
Been really concentrating on getting the simple things right in my new job, organisation being key. It is letting me focus on what is important with a lot more clarity than my last role so seems to be working well.

Traveling a fair bit more than I was expecting but really loving the role and feel I am growing into it. Looking forward to the future.
 
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