LA fire department with an air cushion (note - not an 'oxygen' cushion)
https://www.fresnofiretraining.net/docdirectory/300 TE/306.005.pdf
These things are generally only rated to 70ft, another I found was 40m but was actually quite small.
People don't know and aren't trained to jump out of huge buildings.
If you put one out rated at 40m, then someone on a floor above is going to jump anyway, they'll explode the device and die on impact anyway. Someone who is only 7 floors up will jump but think he needs to push off from the building and will miss the thing.
It's in no way practical. These things are mostly used for situations like jumpers off bridges/shorter buildings, with no fires around and one person. People were stuck in their rooms all over at different windows, it would take several dozen hours to get them all out that way and a lot would miss, jump from higher than they should, even telling someone on the 9th floor not to jump would be nearly impossible in loud conditions. Then you have the fire the heat was so intense they were staying away from the building, it was unsafe at many points for firemen to be close enough to the building to deploy something like this.
It's impractical in any possible way you could think about it. The time needed between jumps to fill it up, the positions of everyone, the danger of getting close enough, the inability to communicate and even the windows on the building themselves. High rise windows aren't designed to open all the way or be easy to get out of meaning many people will have to smash the windows and effectively just flop out over them.
Very few departments have them anywhere in the world because they are of such completely limited use.
The other problem is, imagine you have 100 people who see the thing and so decide to jump and end up dying when if they stayed put it turns out the fireman would eventually get the fire under control and they wouldn't die.
I would bet that in any department that has them there is a strict rule that they don't get used unless the full height of the building is lower or at the limit of the height the air cushion is rated for. IE if it's rated for 40m(the biggest I could find) you wouldn't use it for a building of 60m high precisely for the reasons above.