Because your agreement is with John, not Ubisoft. Ubisoft owe you nothing and it's in their best interests to deactivate keys bought through stolen credit cards. Your refund comes from John, Ubisoft don't have to give you anything. It's how the law works with tangible stolen items too.
Ubisoft deactivating keys it says were "fraudulently" obtained and resold
- Thread starter Flying_Hellfish
- Start date
Because your agreement is with John, not Ubisoft. Ubisoft owe you nothing and it's in their best interests to deactivate keys bought through stolen credit cards. Your refund comes from John, Ubisoft don't have to give you anything. It's how the law works with tangible stolen items too.
Whilst it's fun to hate Ubisoft, I don't think people with improperly/illegally sourced keys are really Ubisoft customers, are they.
It's like saying if you buy a nicked car you're a Ford customer. You really aren't
Ubi are idiots for charging £45 for a game, but they aren't mistreating their customers by banning dodgy keys. People who bought those keys knew they were dodgy/grey market, hence the much lower price.
It's like saying if you buy a nicked car you're a Ford customer. You really aren't
Ubi are idiots for charging £45 for a game, but they aren't mistreating their customers by banning dodgy keys. People who bought those keys knew they were dodgy/grey market, hence the much lower price.
yeah doesnt work that wya, go buy a stolen car in good faith and see if they let you keep it.
Whether Ubi's actions are justifiable or not I am unsure, but what I am certain of is that had they clearly communicated this to the end users prior to or at the same time as removing the games, many would have found this more acceptable.
I've not been affected by this myself it's just my view; communication goes a long way, the silent treatment achieves nothing.
I've not been affected by this myself it's just my view; communication goes a long way, the silent treatment achieves nothing.
Also you're not being punished as you should ideally be back where you started.
Ideally it should go like this:
- Origin has to refund the amount used by the stolen bank cards back to the owners.
- Ubisoft deactivates 100 stolen keys and gives Origin 100 new keys so they're both still happy. Ubisoft has their money and Origin the keys to sell.
- John refunds you the amount you paid so you're not out of pocket.
- John is not out of pocket as he paid nothing anyway.
- John gets charged for fraud or whatever.
This scenario wouldn't work if Ubisoft just let you keep the game as either EA or Ubisoft would technically be out of pocket.
Ideally it should go like this:
- Origin has to refund the amount used by the stolen bank cards back to the owners.
- Ubisoft deactivates 100 stolen keys and gives Origin 100 new keys so they're both still happy. Ubisoft has their money and Origin the keys to sell.
- John refunds you the amount you paid so you're not out of pocket.
- John is not out of pocket as he paid nothing anyway.
- John gets charged for fraud or whatever.
This scenario wouldn't work if Ubisoft just let you keep the game as either EA or Ubisoft would technically be out of pocket.
Before the internet, PC games were even cheaper than this. Times have changed and it's not really fair to compare. I remember buying the 1st XCom for £13 on release. OTOH, even Atari 2600 games were once £40 each
These days there really isn't much need to pay over £20 for any PC game. If Ubi want to price their games at £45, there is only one response:
LOL
Whilst that may be the case, many developers are charging £45 for digital versions of their games and people are still buying them at this price!
What did Ubisoft actually lose here? If the credit fraud was through Origin, it's Origin who has lost the money, no? Not Ubisoft as their keys were already bought. Have they done this just because Origin had a moan at them or something?
So Ubisoft chose to anger consumers even more, not sure if that was possible with their last year. Jesus...
So Ubisoft chose to anger consumers even more, not sure if that was possible with their last year. Jesus...
Soldato
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Aaaaargh, stop saying stolen, how can something he stolen without any proof being given?
My key was banned, I bought the uplay key from the popular auction site. Seller had 100% feedback and had been selling keys for ages. I got my money back the morning after I emailed him.
I'm not in anyway law savvy when it comes to international digital distribution, but I'm very suspicious over the rights (if any) that Ubi have to do this. Surely this goes against some EU consumer law. I wouldn't be surprised if a court case popped up over this.
As I said I got my money back so I'm not too peeved, but I was enjoying the game and ubisoft have now put me off entirely and I wont be buying it ever again. I'll be staying away from their other products in the future because I just don't trust them.
I'm not in anyway law savvy when it comes to international digital distribution, but I'm very suspicious over the rights (if any) that Ubi have to do this. Surely this goes against some EU consumer law. I wouldn't be surprised if a court case popped up over this.
As I said I got my money back so I'm not too peeved, but I was enjoying the game and ubisoft have now put me off entirely and I wont be buying it ever again. I'll be staying away from their other products in the future because I just don't trust them.
Soldato
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Yeah Ubi / EA have made this all up to annoy a bunch of entitled cheapskates.
, until they prove otherwise, er, yes. What has 'entitled' got to do with this Yeah Ubi / EA have made this all up to annoy a bunch of entitled cheapskates.
Why pay the full £40-£50 for games that are almost 2x as much as they used to be and no where near the quality they should be for that price?
I'm just sick and tired of ** swear words must be fully starred ** ports and overall laziness. Same reason I never pre-order games anymore and always wait for reviews. And a 40-£50 price tag is just a slap in the face.
Both Farcry 4 and The crew (Games I've bought from them recently) are no where near worth their full retail that Ubi$oft are trying to push.
Selling CD Keys (codes from boxed retail) is illegal, it breaks copyright laws. Ubisoft need to seek legal action against them for this.
However apparently it breaks EU consumer law for Ubisoft to take it away. Its not their place to decide who has a code which is obtained through illegal measures (whether its the user who activated it or not).
Heck, theres a lot that all of these companies are doing which doesnt conform to EU consumer law, however when it comes to 'licenses' i have absolutely no idea where things really stand. They're telling us that we dont own it. If we dont own it, im not entirely sure how consumer law applies.
You cant sell/trade licenses, EU consumer law would stomp all over that. Ford couldnt say you have to own the car for life, you cant sell/trade it etc or we'll take it away from you. But then we dont own licenses for our cars etc.
The fact that we've had licenses for all digitally distributed content for as long as its been around, and the EU hasnt taken action against Apple, Microsoft, Sony, Steam etc etc says they're either not comfortable with it, or they circumvent EU consumer law, because we dont own anything other than a license to the content for as long as the content holder feels your entitled to it, based on their lengthy terms & conditions, which you agreed to, and allows them the powers stomp on us.
I fear its all very murky and Ubisoft are on legally solid ground, even if i think the way they're doing it is unacceptable and makes the gaming community hate them more than they already do.
Soldato
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I'm looking at it more as Ubisoft lose nothing from creating a new key as the own the rights to the game and access to the game, it doesn't cost them anything, where-as a car, would cost thousands to replace.
With the size of Ubisoft & how rubbish their reputation is anyway they could have fixed some bridges with their customers this way, as they haven't/won't lose any money and look like the good guys.
This is a bit of a suprise...
ubisoft-reinstating-fraudulent-far-cry-4-keys-for-customers-already-playing
I've checked my uPlay account and the DLC (Season Pass) they'd previously removed, is now back.
Anyone else?
And what about those that have had refunds from the resellers??
ubisoft-reinstating-fraudulent-far-cry-4-keys-for-customers-already-playing
I've checked my uPlay account and the DLC (Season Pass) they'd previously removed, is now back.
Anyone else?
And what about those that have had refunds from the resellers??
bought key cjs keys wouldn't work, waited 14 days for a replacement key worked for 3 weeks then banned by ubisoft, told to get full refund from cjs keys, 1 week and 20 emails later after being told they cant refund but only give store credit I am infact being refunded although only after they sell the 3rd key they supplied me on again.
Worst customer service ever (and i used to have a 3 mobile phone)
Worst customer service ever (and i used to have a 3 mobile phone)
Yep, a lot of people will be in the same boat having already received a full refund and now a free copy of the game/dlc.
In a roundabout way, Ubisoft have shafted the resellers... or at least those that had already issued refunds.