Rich, I agree to a point, The caps could be way way worse, But you must have been fairly new to ntl if you had caps

i was ntl for yrs with no caps under ntl (on 20meg too and always had fastest bb connection available in my area)
But i signed up under ntl with no caps and now it's a cap in sorts no matter how you disguise it
My point is if you were onboard while no caps were used why do we get capped after the fact
eg: I'm an old customer, I got wrong billing etc and cancelled but ntl came back with stupidly low or free offers so i stayed, I see they pump out adverts for the 3 deal or 4 deal (bb,tv,landline,mobile) at a cheaper darn rate than me a longtime subscriber pays
In other words last ones in get a sweeter/cheaper deal with caps, I pay more being an older customer for the darn same services and get the same caps
Cancelled phoneline, Had vm call me all hours with 1/2 price line rental free call id and all barring etc but i had had enough of bill errors on the phone billing so stood firm, Then when i mention bb might be cancelled they instantly said ohh heck we can drop your tv/bb deal by 40% (without a calculater it's maybe 1 or 2 % off but in the region of 40%) Already had free bb and cheap tv deal off ntl when i almost cancelled few yrs back (retentions they put you through to)
So why is it a longstanding good payer ends up paying more and suffering (for the want of a wording) than new customers, Why can't they provide what they start you on or at least make it better for people and themselves by offering a higher priced 100% no catch no gimmicks no limit no slowdown in bandwidth for an extra fee, For me i wouldn't mind paying £100 a mth for 20meg with no if's or but's about usage, If they changed their wording about totally no limits then i would resign myself to the fact that limitations exist but in laymans terms a slowdown due to usage if a form of a cap surely in anyones thinking (is in mine), Only reason i went with ntl yrs ago was the promise off fast bb with no limits and i've paid dear for it at full cost long enough
Anyways it's a fairer cap/limiting than other providers for sure that i 100% agree, But with what's available on the net update-wise demo's trials and other LEGAL stuff and streaming (off their own darn website) it seems darn stupid to get advertised to you to use the bandwidth then they nobble you lol
Anyways ntl/vm have milked me enough, Landline goes in a few days, TV will follow and then bb when i sort a line out, I signed up for no limits if's or but's and sooner or later as i said things will come full circle again and isp's will do this but not while they can take without any feedback hurting them
Merry Christmas
Ciao
Def