Virgin Media Discussion Thread
- Thread starter macca40
- Start date
VM are using Openreach ducts in some new expansion areas where they are pulling in fibre, this announcement seems to be about using their own ducts and just replacing the copper coaxial drops with fibre when people buy services that require it.
It's interesting because VM seem to have found themselves on the back foot slightly here, as while DOCSIS can deliver the headline speeds that keeps VM very much competing with the other big providers like BT, Sky etc. they are probably being let down by the network topologies that were baked into the deployments before broadband ever became something to be aware of. I would also guess that troubleshooting area-wide noise ingress faults costs a significant amount of cash, and as someone mentioned earlier a lot of the coax network is probably reaching the end of its usable life anyway.
It's interesting because VM seem to have found themselves on the back foot slightly here, as while DOCSIS can deliver the headline speeds that keeps VM very much competing with the other big providers like BT, Sky etc. they are probably being let down by the network topologies that were baked into the deployments before broadband ever became something to be aware of. I would also guess that troubleshooting area-wide noise ingress faults costs a significant amount of cash, and as someone mentioned earlier a lot of the coax network is probably reaching the end of its usable life anyway.
Has their 1Gig rollout stalled? The areas served seem to be the same ones as towards the start of the year and they are still saying that it'll be available to everyone by the end of the year. Unless they are doing a mass switch on, feels like it might take longer than end of this year?
Contract is up now, but have been holding out as I fancy an upgrade to the 1Gig service and think I could get a better deal when out of contract (BT infra provided speeds are low where I live, so VM are the main option)
Contract is up now, but have been holding out as I fancy an upgrade to the 1Gig service and think I could get a better deal when out of contract (BT infra provided speeds are low where I live, so VM are the main option)
I've got the ultimate Oomph bundle with the unlimited SIM thrown in however since install (last week) I've not had any information on the SIM - should it just appear in the post?
I've tried their forums for help but they seem confused on which account the SIM will be on as I do have a virgin media phone contact for my partner although, that isn't linked to this new media account so I'm confused... by their confusion.
Any ideas before I need to call..
I've tried their forums for help but they seem confused on which account the SIM will be on as I do have a virgin media phone contact for my partner although, that isn't linked to this new media account so I'm confused... by their confusion.
Any ideas before I need to call..
Soldato
- Joined
- 14 Aug 2018
- Posts
- 3,568
Yep the same for me. SIM came in the post a few days after. I'd give them a call but go first to 'thinking of leaving us' as your more likely to get competent people there.
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https://www.ispreview.co.uk/index.p...oadband-for-1-5-million-more-uk-premises.html doesn't look to be your area?
Soldato
- Joined
- 19 May 2005
- Posts
- 6,892
Yeah I can order today.
I've upgraded, they can't get the Hub 4 out until Saturday though so won't see the speeds until then.
It's going to be at least a year or two until there's an alternate Gigabit provider in this area so happy to do another 18 months.
It's going to be at least a year or two until there's an alternate Gigabit provider in this area so happy to do another 18 months.
Soldato
- Joined
- 19 May 2005
- Posts
- 6,892
Friday for me but I'll probably miss the delivery with visiting family.
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Bugger. Still waiting then.
I'm not with Virgin at the moment, but used to have it when I lived in Dukinfield (SK16) - the service was terrible and constantly slowed to a crawl in peak times, so got rid and moved to BT.
I've since moved house to Ashton (OL6) so nearer you - is congestion still an issue.
I only ask due to Virgin now being my only option for high speeds and I'm considering it when I'm out of contract with BT (had to carry over the contract from my old place, had FTTP and it was great, but most I can get from them now is 80mb FTTC).
Wanting more speed, but if congestion still an issue I'll stick with what I have.
I've never seen it more to a crawl, but I've also haven't seen 500mbit on a speedtest, I'm usually between 220-350.
I've just upgraded to TV, got the Bigger bundle, 500mbit broadband for £57 per month, however they've messed up, seems they've added too much discount and I've been charged £33 for the month. I also got a £50 amazon gift voucher but from a third party site, it was legit but no idea why I got that.
That sounds great, can live very easily with 220 if that's as slow as it gets.
When I had it in Dukinfield it got so bad that I couldn't even stream music in the evening (was worst on Fri and Sat nights), but outside of these hours it was blisteringly fast - they accepted responsibility and allowed me to leave mid contract due to how atrocious it was.
I did live on a large estate though with hundreds of families (Richmond Park if you know it), so I can imagine the local network was getting absolutely hammered every evening, and every house seemed to have a virgin box, where I am now is probably less dense and more surrounded by retired people so potentially less demand locally, and can't see as many of the brown boxes when I walk around so may not be as many local subscribers.
It leaves me cautious, but I'm willing to give it a go again, but I think i'd keep the BT line alongside it for a month or so just in case.
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I've lived in Chadderton since May, since then there has been one issue where the whole internet went down, it was down approx 24 hours. Hopefully that was an isolated incident, was about 3 weeks ago, been fine since.