Virgin Media Discussion Thread

dlockers · 8 Aug 2022 at 21:47

chroniclard said:
While I dont have much of an issue with my connection I think I would likely move, just to try out something else/the improved latency on fibre.

That said VM will be doing 2gig connections at some point and if they can improve their network.......

ChrisD. said:
100% FTTP. EE use BT, so get whatever is cheaper after cash back deals and any extras you want.

Signed up for EE, thanks chaps. 100mb for £28.50 and I can upgrade to 500mb for an extra tenner if required. Speed guarantee is like 65mb on the 100mb or 300mb for the 500mb package. Annoyingly booked in for the day I am going on holiday but hopefully it all works out ok!

They did however upgrade my mobile plan temporarily to unlimited data which was a nice perk, so I can tether if required.

Sycho · 9 Aug 2022 at 20:36

Craigius said:
How are you finding the speeds

It's same as my HUB 3 was but the Wi-Fi used to be 300mb or so downstairs now it's always at cap 550mb or so very good signal.

Think I might just go for 1gb speed now since I am near my cabinet and the HUB 5 obviouisly handles it....they wouldn't need to change the cable?

Sparx · 9 Aug 2022 at 20:58

Sycho said:
It's same as my HUB 3 was but the Wi-Fi used to be 300mb or so downstairs now it's always at cap 550mb or so very good signal.

Think I might just go for 1gb speed now since I am near my cabinet and the HUB 5 obviouisly handles it....they wouldn't need to change the cable?

Being near the cabinet has nothing to do with achieving full/1Gb speeds with Virgin. They never need to change the cable either.

However VM do have a project ongoing to upgrade their network to true FTTP over the next however many years, to migrate away from DOCSIS to XGS-PON.

Craigius · 9 Aug 2022 at 22:40

I have cables my Mac and laptop up via a switch today and the speed via virgin 1gig so far has been very good.

Pyr0m@nI@]{ · 10 Aug 2022 at 14:05

I had an issue recently with my connection giving me about a 10th of expected speeds.
The engineer who came out swapped some connections outside, removed the isolator on the internal connection box and swapped the attenuator on the line after checking the levels.
While he was doing his thing, he looked at the plugs at the back of the Hub 5 and tried telling me I had my router plugged into the wrong Ethernet port and was adamant I should never use that one as it is only 2.5G where the other sockets are 5G. :rolleyes:

I tried hard not to laugh.

Ayahuasca · 10 Aug 2022 at 14:08

Pyr0m@nI@]{ said:
2.5G where the other sockets are 5G.

kona786 · 10 Aug 2022 at 14:45

It took a while but virgin finally did come crawling back with a good offer...

jonneymendoza · 10 Aug 2022 at 15:25

kona786 said:
It took a while but virgin finally did come crawling back with a good offer...

Thats not really a good offer IMO

Sparx · 10 Aug 2022 at 15:28

jonneymendoza said:
Thats not really a good offer IMO

£16pm for 100Mb? How is that not a good offer?

Do you have a link to any better deals right now?

jonneymendoza · 10 Aug 2022 at 15:30

Sparx said:
£16pm for 100Mb? How is that not a good offer?

Do you have a link to any better deals right now?

https://communityfibre.co.uk/ 1gbit for 9 quid extra a month

Ayahuasca · 10 Aug 2022 at 15:30

It's decent if you don't need faster speeds. Even as a new customer with a signup offer you'll struggle to get it below £20 a month.

jonneymendoza said:
https://communityfibre.co.uk/ 1gbit for 9 quid extra a month

lol, a new customer offer from an ISP that likely doesn't cover his area isn't much of a comparison.

kona786 · 10 Aug 2022 at 15:34

jonneymendoza said:
Thats not really a good offer IMO

It's actually is a good deal. A very good deal.

Community fibre is all good and well IF they served this area AND I needed the extra speed.

Sparx · 10 Aug 2022 at 15:35

jonneymendoza said:
https://communityfibre.co.uk/ 1gbit for 9 quid extra a month

Oh yeah that tiny London exclusive altnet that barely covers 10% of the city (or 1.7% of the UK)...

Great comparison.

kona786 · 10 Aug 2022 at 15:36

Sparx said:
£16pm for 100Mb? How is that not a good offer?

Do you have a link to any better deals right now?

I just noticed that Virgin themselves can't differentiate between MB and Mb.

Pyr0m@nI@]{ · 10 Aug 2022 at 15:39

kona786 said:
I just noticed that Virgin themselves can't differentiate between MB and Mb.

Or their engineers between GHz and Gbps

jonneymendoza · 10 Aug 2022 at 15:48

Sparx said:
Oh yeah that tiny London exclusive altnet that barely covers 10% of the city (or 1.7% of the UK)...

Great comparison.

You diddnt say where you live hehe.

Have you shopped around or are you just looking at virgin?

Sparx · 10 Aug 2022 at 15:51

jonneymendoza said:
You diddnt say where you live hehe.

Have you shopped around or are you just looking at virgin?

I'm not the one looking at moving ISP...

Also, there is a whole country and world outside London you know? You're starting to sound like the Americans now

ChrisD. · 10 Aug 2022 at 16:11

kona786 said:
It took a while but virgin finally did come crawling back with a good offer...

Have a look at https://bidb.uk to see if there are any alternative providers.

With that said, considering Virgin's quite frankly awful pricing, that's a great deal.

kona786 · 10 Aug 2022 at 16:28

ChrisD. said:
Have a look at https://bidb.uk to see if there are any alternative providers.

With that said, considering Virgin's quite frankly awful pricing, that's a great deal.

Round here there's literally no other fibre providers. Just this road for some reason.

Next best is 12Mb broadband.

That's @ my parents place.

Hotwired · 10 Aug 2022 at 16:34

Found out something irritating about VM Business 4G backup.

So the idea is when the line fails it takes over.

Except no it doesn't. It has to be a specific type of fault approved by VM otherwise it will sit there flashing at you doing nothing when your line is down.

9 hours downtime the other day. Absolute garbage for the simcard based backup to go down with the wired connection.