sounds about right, hope you get it sorted soon
Virgin Media Discussion Thread
- Thread starter macca40
- Start date
Thanks for prompting me to stop putting it off and actually sort it! I switched to fq_codel and spent a couple of hours tuning it.
There's still room for improvement, but it's better than before (the big spikes are firewall reboots).
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Soldato
Quelle surprise:
Virgin Media investigated over contract cancellations...
Virgin Media investigated over contract cancellations...
Virgin Media investigated over contract cancellations
Regulator Ofcom says it will open an investigation after customers said it was too difficult to cancel services.
www.bbc.co.uk
Quelle surprise:
Virgin Media investigated over contract cancellations...
Virgin Media investigated over contract cancellations
Regulator Ofcom says it will open an investigation after customers said it was too difficult to cancel services.www.bbc.co.uk
Good. They should force them to have a cancel button. It was not hard for me to cancel but it was for a family member so it does happen.
Good, they were absolutely horrendous when I was trying to cancel earlier in the year.Quelle surprise:
Virgin Media investigated over contract cancellations...
Virgin Media investigated over contract cancellations
Regulator Ofcom says it will open an investigation after customers said it was too difficult to cancel services.www.bbc.co.uk
I tried to cancel last Wednesday via whatsapp and it wasn't until the Saturday that I finally managed to do so. They kept never responding or taking hours to repeatedly go through ID&V. A horrible experience. They kept wanting to know why I am leaving like I had disrespected their honour.
Of course they cancelled 30 days from the Saturday and not my request of Wednesday.
Of course they cancelled 30 days from the Saturday and not my request of Wednesday.
Soldato
- Joined
- 22 Mar 2009
- Posts
- 5,751
I hate VM as always do! They are horrible nasty company!
Soldato
With this news of cancelling stall tactics from VM, if out of contract couldn’t people just block the outgoing payments via their bank?
What would VM be able to do, because you wouldn’t be breaking contract in this situation.
What would VM be able to do, because you wouldn’t be breaking contract in this situation.
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The contract will state that to leave the contract you must give notice.
In future if I have no interest in renewing, I will cancel via recorded post.
Soldato
I've read you can print out your contract, write CANCELLED across it and send recorded delivery as well.
Did they sort that profile out yet @ChrisD.
Did they sort that profile out yet @ChrisD.
Soldato
My brother got so frustrated dealing with them while moving house he cut the cable when he left.
Nope, they've gone radio silent on me. I'm suspecting it's due to me not having all the required upstream channels on the hub.
That's really helpful for the new occupants.
Soldato
Yeah that would do it, engineer should have spotted that though... very sloppy!
Could be noise but networks would have to come hunting. Fingers crossed for you.
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Soldato
You know I can understand this but like said, this is such **** move for future occupants. I noticed TV/internet cables were cut at my brothers new house, I was like wtf is the point of doing that!
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TBH I know very little about what I should be seeing on the hub so it's not something I've mentioned to them, but agreed the engineer should have spotted it.
Soldato
It's a learning curve I guess, more useless knowledge will be gained.
Soldato
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Soldato
You can see that other modem has 5 US channels anyway
Qam32 vs Qam 64 though
Code:
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
0 49600000 42.8 5120 QAM 32 1
1 43100000 42.8 5120 QAM 32 2
2 36600000 42 5120 QAM 32 3
3 30100000 41.5 5120 QAM 32 4
4 23600000 41.3 5120 QAM 32 9
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
0 ATDMA 0 0 0 0
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0
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