Virgin Media Discussion Thread

I've just commited the cardinal sin of leaving an FTTP connection for Virgin, ultimately Virgins offer was too good to miss with mates rates vs the Openreach providers
I’ll be honest if VM can get to or beat fttp prices, they have been rock solid for me, we have 8 people in my property at any one time, Sky stream (3x pucks) Pc gaming machine, tablets, phones …. Unless your uploading gigs I’m not sure I’d notice the difference tbf
 
One thing that really annoys me with VM is that they still don't support IPv6 and every time I have asked they've never really given an answer. My contract is up in January so I might see what else is available in my area although from what I have looked into VM might be the only real option.
 
Sending off my 30 days cancellation notice soon to VM, Toob went live to order today so have signed up, installation on the 21st :cool:

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+ £8 extra for the static IP which I do need as I have port forwards set up. Can keep my router etc and run their hub in modem mode so nothing really changes my end for the config.

900 up and 900 down, finally decent upload speed :p

Been with VM since the Cable & Wireless days, when cable broadband was started with 64Kbps down, then the yearly free upgrades that doubled the speeds each time before VM decided they can charge extra each year and stop giving free speed bumps...

Waiting for toob in Park Gate, with no planned rollout.

My understanding is the extra also removes the CG-NAT that is on their standard package?
 
Are you nuts?! ;)

To be fair, I've had very few issues with VM over the 22 years I've been with them but, if and when FTTP ever arrives here, I'd leave them in a heartbeat just on principle.

I’ll be honest if VM can get to or beat fttp prices, they have been rock solid for me, we have 8 people in my property at any one time, Sky stream (3x pucks) Pc gaming machine, tablets, phones …. Unless your uploading gigs I’m not sure I’d notice the difference tbf
Being completely honest, so far I'm pleased with Virgin's service. Other than the slight increase in average latency vs FTTP which I don't find noticeable as a casual gamer, the service so far has been more than sufficient.

It potentially helps with my local area being an Openreach FTTP meaning Virgin aren't the only provider who offer speeds in excess of 100Mbps and as such local cabs suffering from over utilisation issues that many customers are plagued with.
 
Waiting for toob in Park Gate, with no planned rollout.

My understanding is the extra also removes the CG-NAT that is on their standard package?
Yes you have your own IP address that stays with you until you start a new contract whether that's after 18 months, or rolling monthly is what I was told on the phone.
 
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Have they said what the issue is or do they just keep sending engineers out to not find a problem?
All I've had besides "there is a fault and we're working on it" is the following:

I have investigated this for you and can see that after advice from Principal and Technical Site engineers who have discussed within their peer group they have been advised to pass to IP edge as although 6 ATDMA upstreams deployed, d3.0 and d3.1 macs are only using 4 of these 6 and this is the limiting factor on upload speed. Config / bonding groups seem to be there for modems to use 6 upstreams however need to be adjusted to allow for d3.1 modems / higher speed.

I get that it's an area fault and it needs to to fix, but I thought they may have done something about it already.
 
I get that it's an area fault and it needs to to fix, but I thought they may have done something about it already.
Yeah, you would have thought it would have been sorted by now, even more so as they know what the fault is.

Sometimes its hard enough when they don't know what the fault is and getting them to try and sort it.
 
Looks like I can pay another £2.84 per month and agree to an 18 month new term @ £34.55 for 1Gig

Not sure I even need it, but wanting it is another thing :)
 
£21 for 135mb and £5 something for 02 sim coming to an end in April, cant really fault the service but did buy my own router the virgin supplied one needed restarting every few days the WIFI would die think it had trouble handling multiple wifi devices connected, recently they did send the hub5 I just put it into modem mode so not tested the wifi on that

only alternative is 67mb, no full fibre here :( so difficult to negotiate deals
 
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£21 for 135mb and £5 something for 02 sim coming to an end in April, cant really fault the service but did buy my own router the virgin supplied one needed restarting every few days the WIFI would die think it had trouble handling multiple wifi devices connected, recently they did send the hub5 I just put it into modem mode so not tested the wifi on that

only alternative is 67mb, no full fibre here :( so difficult to negotiate deals
Goodluck with the o2 sim, the data speeds in my local area were absolutely terrible
 
Goodluck with the o2 sim, the data speeds in my local area were absolutely terrible

It's not too bad much better than three here didn't really want the 02 SIM but only way they were giving me deal with the broadband, I prefer sim only rolling deals , also have Lyca 85p deal currently for 6 months uses EE can't fault it comes in handy if struggling with 02 with phone having dual SIM can use either with either

Full fibre can't come soon enough it's annoying to negotiate when virgin are the only ones that can offer 100mb +
 
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Also have atrocious reception/data with O2, can't wait to go back to EE, so much so I've considered buying out of the contract.

With phones banned in main office area now, I’ll wait until I move on to a new contract etc.

Wonder how quick nexfibre will do their rollout and who’s next to be purchased. Toob?
 
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£21 for 135mb and £5 something for 02 sim coming to an end in April, cant really fault the service but did buy my own router the virgin supplied one needed restarting every few days the WIFI would die think it had trouble handling multiple wifi devices connected, recently they did send the hub5 I just put it into modem mode so not tested the wifi on that

only alternative is 67mb, no full fibre here :( so difficult to negotiate deals

Yeh, that's the problem I have, like others, can't wait until fttp becomes available and I can tell Virgin to do one.
 
My area is on the Nexfibre list for planned rollout in 2024.

I've already got VM with a relatively recent RFoG build in this area. So what does this Nexfibre rollout mean in practical terms?
 
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