Virgin Media Discussion Thread

[panthro]

Leave it in place, if there is issues etc then remove it.

Why did they send you a new router?

I have 1 on mine and I have had a SH5 then was replaced with the SH4 due to no stock of the SH5 after it was faulty and needed replacing

I had a SH3 and with the 1gb line you need a SH5.

 

[ED209]

I had a SH3 and with the 1gb line you need a SH5.

Nice, I would leave it for the time being then and if you have issues remove it.

 

[Robert]

Brsk has just become available…don’t know what to do…cancel my ee deal or keep.

 

[ChrisD.]

Brsk has just become available…don’t know what to do…cancel my ee deal or keep.

Not sure how that’s relevant to Virgin Media?

 

[Robert]

Not sure how that’s relevant to Virgin Media?

My ongoing internal monologue as I’m leaving vm for ee!

So loosely if at all

 

[ChrisD.]

My ongoing internal monologue as I’m leaving vm for ee!

So loosely if at all

Do brsk offer symmetrical?

Not entirely sure why you chose EE for FTTP to begin with. Premium price without premium features.

 

[Robert]

Yes, brsk are symmetrical.

Few reasons, sim only deals one of them. Overall cheaper than what we’re paying now + bt sport access

 

[ChrisD.]

Yes, brsk are symmetrical.

This is the way.

 

[Robert]

Gone with Brsk, hopefully virgin don’t mess me about with disconnection

 

[.Griff.]

Hi all,

I'd previously posted in here about Nexfibre (VMO2) rolling out XGSPON to our estate in December.

They've been extremely active across December and January and as of today, we can now places orders on the VM website.

That said I have a couple of questions -

1 - Does "Friends and family" discounts exist for VM? If so does anyone have any they wish to share?

2 - My understanding is that in XGSPON areas VM supply the "Hub5X" with a 10Gbps WAN port on it. However, I've been told that, currently, modem-only mode is not available on the Hub5X. Is this correct? If so I believe with would stop me utilising my existing router/Mesh setup?!?

Any help would be appreciated.

 

[cjgardens]

as far as i know there isnt a friends and family discount, or thats what the last engeneer told me. but there is recomend a friend and you both get £50

 

[kindai]

1 - Does "Friends and family" discounts exist for VM? If so does anyone have any they wish to share?

Theres a referral link from an existing customer that gets £50 off.

modem-only mode is not available on the Hub5X. Is this correct? If so I believe with would stop me utilising my existing router/Mesh setup?!?

This is correct, but you can disable DHCP on the Hub and then pass it through as a WAN to your existing setup as I have done.

 

[.Griff.]

This is correct, but you can disable DHCP on the Hub and then pass it through as a WAN to your existing setup as I have done.

Ah perfect! Thanks buddy.

 

[panthro]

Virgin are sending me a wifi pod. They said it will create a mesh, but from googling it looks more like an extender. Anyone have any experience of these?

 

[ChrisD.]

Looks like that they only guarantee 30 Mbps, which tbh is enough for streaming but they won't be anything as good as a dedicated system.

 

[panthro]

Looks like that they only guarantee 30 Mbps, which tbh is enough for streaming but they won't be anything as good as a dedicated system.

Not great then!
I've got an original Google Wi-Fi mesh thst I've taken down since getting the hub 5. Is it worth upgrading to a WiFi 6 mesh or just putting the old Google Wi-Fi back in? I can't run cables anywhere as my walls are all solid.

 

[ChrisD.]

Not great then!
I've got an original Google Wi-Fi mesh thst I've taken down since getting the hub 5. Is it worth upgrading to a WiFi 6 mesh or just putting the old Google Wi-Fi back in? I can't run cables anywhere as my walls are all solid.

I know nothing about Google Wi-Fi, sorry. When I tested the Hub 5 the Wi-Fi was decent but it depends on the house layout etc. I personally use UniFi Access Points.

 

[Colonel_Klinck]

Guys what is a good alternative to the superhub 3? VM are blocking or certainly throttling certain streaming and I need a router that can run a VPN. Wifi isn't important as I have Unifi AC taking care of that.

 

[ChrisD.]

Virgin don't throttle, what makes you think that they are with 'certainty'?

 

[Colonel_Klinck]

Virgin don't throttle, what makes you think that they are with 'certainty'?

Because the streaming service I'm using the VM customers are all having the same problems on the message boards this weekend. As soon as I use a VPN on my PC the problems go away, other users saying the VPN fixes the issues for them as well. I can't use a VPN on our LG OLEDs though so need it at the router level.